Difference between revisions of "Frequently Asked Questions"

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=Attendance/Classes=
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This page lists the various categories of frequently asked questions. Some questions fall into several categories and can therefore be seen in many areas on this page. All of the questions in each category are listed under the category heading, and you can click on any of the headings to be taken to a page which has the answers. <br> <br>
  
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==I can see pupils with no name on menus/registers etc: ", (-)"==
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==[[Attendance FAQ]]==
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These are pupils who were expected to attend the school this year and had timetables etc configured. They subsequently have not been admitted but have group memberships left in the database. Try SIMS .net -> Tools -> Validate memberships to remove these.
 
  
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==My lesson periods are missing how do I add them in?==
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*[[Attendance FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
 +
*[[Attendance FAQ#My lessons are missing from my timetable|My lessons are missing from my timetable]]
 +
*[[Attendance FAQ#All previous attendance marks have disappeared in SIMS and PARS|All previous attendance marks have disappeared in SIMS and PARS]]
 +
*[[Attendance FAQ#In Attendance View why is there a pink triangle on one of the cells for a student?|In Attendance View why is there a pink triangle on one of the cells for a student?]]
 +
*[[Attendance FAQ#How do I add a Y or # code?|How do I add a Y or # code?]]
 +
*[[Attendance FAQ#Can comments be added to attendance marks?|Can comments be added to attendance marks?]]
 +
*[[Attendance FAQ#How to record AM and PM marks during a lesson|How to record AM and PM marks during a lesson]]
 +
*[[Attendance FAQ#Our AM or PM registration times are wrong|Our AM or PM registration times are wrong]]
 +
*[[Attendance FAQ#I want teachers to only take one register for double/triple periods|I want teachers to only take one register for double/triple periods]]
 +
*[[Attendance FAQ#The marks for our AM/PM sessions keep changing unexpectedly|The marks for our AM/PM sessions keep changing unexpectedly]]
 +
*[[Attendance FAQ#Staff can't see notifications in their registers for pupils who are On Report|Staff can't see notifications in their registers for pupils who are On Report]]
 +
*[[Attendance FAQ#I can't save an N code for a pupil in my register|I can't save an N code for a pupil in my register]]
 +
*[[Attendance FAQ#Attendance marks are unexpectedly changing|Attendance marks are unexpectedly changing]] <br> <br>
  
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If timetables are missing from PARS despite being imported into SIMS then the timetable must first be applied, i.e. the general structure of the timetable is applied to specific calendar days.
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==[[Behaviour FAQ]]==
  
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Here's how to check if this is necessary:
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*[[Behaviour FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
 +
*[[Behaviour FAQ#Detentions, extra classes or on report groups are not working this year but did work last year|Detentions, extra classes or on report groups are not working this year but did work last year]]
 +
*[[Behaviour FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
 +
*[[Behaviour FAQ#How do I reset all behaviour points back to zero?|How do I reset all behaviour points back to zero?]]
 +
*[[Behaviour FAQ#Detentions show my name, instead of the name of the person who gave the behaviour incident|Detentions show my name, instead of the name of the person who gave the behaviour incident]]
 +
*[[Behaviour FAQ#When trying to run rule based behaviours, I see a message saying "A generation process is already underway"|When trying to run rule based behaviours, I see a message saying "A generation process is already underway"]]
 +
*[[Behaviour FAQ#I see a message about "Validation errors" when adding behaviour incidents|I see a message about "Validation errors" when adding behaviour incidents]] <br> <br>
  
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In SIMS.net: Focus -> Person -> Staff -> Enter the surname of a teacher with a timetable and bring up their details. Next click "Staff Timetable" under "Links" on the right hand side. Click the "Current week" button, if the screen now shows a blank timetable (having shown a correct one previously) then here's how to fix it:
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==[[Grading FAQ]]==
  
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Tools -> Academic Management -> Apply Timetable. At the bottom left check the "XX/09/2011 maps to timetable day" drop-down is the correct day (in case of a two week timetable where week 2 comes first) and then click "Apply". The "Timetable day" column on the right of the window should now contain week days. Click "Save" to complete the process.
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*[[Grading FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
 +
*[[Grading FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
 +
*[[Grading FAQ#My Student review is not generating this new academic-year reports|My Student review is not generating this new academic-year reports]] <br> <br>
  
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If you have done this and still see that some lessons are missing, there is a [[Configure Preferences|preference]] "Ignore component delivery dates when loading timetable" that will usually fix this when set to "Yes".
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==[[Communications FAQ]]==
  
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===I've tried the above but individual classes are still missing!===
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*[[Communications FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
 +
*[[Communications FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
 +
*[[Communications FAQ#Can comments be added to attendance marks?|Can comments be added to attendance marks?]]
 +
*[[Communications FAQ#How do I add a Y or # code?|How do I add a Y or # code?]]
 +
*[[Communications FAQ#A member of staff is not receiving pop-up messages but not notices on the homepage|A member of staff is not receiving pop-up messages but not notices on the homepage]]
 +
*[[Communications FAQ#Email replies are going to the wrong email address|Email replies are going to the wrong email address]]
 +
*[[Communications FAQ#How can I send notices as pop-ups?|How can I send notices as pop-ups?]] <br> <br>
  
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If the classes are missing from their subjects when you click "Attendance -> Attendance view -> Academic class" (or on other similar selection screens) then click [[Component delivery|here]] to find out how to fix these.
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==[[Extra classes FAQ]]==
  
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==Our timetable has changed and we now want to (e.g.) take the AM register in Period 1 = [[mapped periods|Selecting Mapped Periods]] ==
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*[[Extra classes FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
 +
*[[Extra classes FAQ#Extra classes are not working this year but did work last year|There are pupils with no name on menus, registers, etc.]] <br> <br>
  
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Schools often do not have a morning or afternoon tutor period and instead take [[Session|session]] registers during a lesson period. To find out how to set this up click [[Mapped periods|here]].
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==[[Detentions and Removals FAQ]]==
  
 +
*[[Detentions and Removals FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
 +
*[[Detentions and Removals FAQ#Detentions or removals groups are not working this year but did work last year|Detentions or removals groups are not working this year but did work last year]]
 +
*[[Detentions and Removals FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
 +
*[[Detentions and Removals FAQ#Detentions show my name, instead of the name of the person who gave the behaviour incident|Detentions show my name, instead of the name of the person who gave the behaviour incident]] <br> <br>
  
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==All previous attendance marks have disappeared in SIMS and PARS==
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==[[On report FAQ]]==
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This is most likely due to someone applying the timetable in SIMS (In SIMS > Tools > Academic Management >Apply timetable). You will have to go back to the backup version of SIMS (which will bring back all past marks up until that backup was made). In future if you need to apply the timetable in SIMS then in the ‘Apply timetable’ box please check the date range applies to the date range that is needed only, so, change the ‘From’ date to ‘Today’s date’  so all previous data is not replaced.
 
  
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==In [[Attendance View|Attendance View]] why is there a pink triangle on one of the cells for a student?==
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*[[On report FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
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A pink triangle indicates more than one mark has been recorded in a single period. Click [[Attendance View#Alternative marks|here]] for more details.
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*[[On report FAQ#On report elements are not working this year but did work last year|On report elements are not working this year but did work last year]]
 +
*[[On report FAQ#Staff can't see notifications in their registers for pupils who are On Report|Staff can't see notifications in their registers for pupils who are On Report]] <br> <br>
  
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==How do I add a 'Y' code in for an exceptional circumstance?==
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==[[Personal FAQ]]==
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A 'Y' code cannot be put in via the normal register or attendance view routes. You can only put a 'Y' code in via [[Attendance]] -> [[Exceptional circumstances]].
 
  
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== How can I add a comment to a mark in a register? ==
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*[[Personal FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
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You need to enable the 'Show comments' preference in [[Registration preferences]] > Under 'Display preferences. This will show the 'Add comments' button in [[Register]] and [[Attendance View]]. To view the comment hover over the speech bubbles.
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*[[Personal FAQ#How do I view or update medical information?|How do I view or update medical information?]]
 +
*[[Personal FAQ#How can I highlight pupils in registers with SEN|How can I highlight pupils in registers with SEN]]
 +
*[[Personal FAQ#How do we show pupils' preferred names instead of legal names? (or vice versa)|How do we show pupils' preferred names instead of legal names? (or vice versa)]] <br> <br>
  
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==How do I take a [[Session]] register during a lesson period?==
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==[[Automation FAQ]]==
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The [[Session]] register needs to be mapped to a lesson period, click [[Mapped periods|here]] for more information.
 
  
 +
*[[Automation FAQ#I can see a message about the Automation module not running|I can see a message about the Automation module not running]]
 +
*[[Automation FAQ#On the status tab, it says automation has never polled|On the status tab, it says automation has never polled]] <br> <br>
  
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==How to record AM and PM marks during a lesson==
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==[[System management FAQ]]==
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[[Image:Mapped_lessons.jpg|thumb|An example of an afternoon lesson period (Wed:5) being mapped to the PM [[Session|session]]]]
 
  
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Sometimes schools wish to record their [[Session|session]] marks during a lesson period. For example, instead of there being a tutor period time after lunch, pupils go straight to their first lesson of the afternoon [[Session|session]]. The marks recorded in this lesson are then automatically recorded ("mapped") into the afternoon [[Session|session]] register. This lesson is referred to as a mapped lesson register and the afternoon [[Session|session]] is a mapped session register.
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*[[System management FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
 +
*[[System management FAQ#Can comments be added to attendance marks?|Can comments be added to attendance marks?]]
 +
*[[System management FAQ#How do I view or update medical information?|How do I view or update medical information?]]
 +
*[[System management FAQ#How do we show pupil's preferred names instead of legal names? (or vice versa)|How do we show pupil's preferred names instead of legal names? (or vice versa)]]
 +
*[[System management FAQ#Detentions show my name, instead of the name of the person who gave the behaviour incident|Detentions show my name, instead of the name of the person who gave the behaviour incident]]
 +
*[[System management FAQ#Email replies are going to the wrong email address|Email replies are going to the wrong email address]]
 +
*[[System management FAQ#I want teachers to only take one register for double/triple periods|I want teachers to only take one register for double/triple periods]]
 +
*[[System management FAQ#Our AM or PM registration times are wrong|Our AM or PM registration times are wrong]]
 +
*[[System management FAQ#Attendance marks are unexpectedly changing|Attendance marks are unexpectedly changing]]
 +
*[[System management FAQ#How can I show house groups in PARS?|How can I show house groups in PARS?]]
 +
*[[System management FAQ#New staff logging in to PARS don't have any menu items|New staff logging in to PARS don't have any menu items]]
 +
*[[System management FAQ#I can see a message about our licence when logging in to PARS Connect|I can see a message about our licence when logging in to PARS Connect]]
 +
*[[System management FAQ#Do I need to kick users out of PARS to perform a PARS version update?|Do I need to kick users out of PARS to perform a PARS version update?]]
 +
*[[System management FAQ#How can I kick everyone out of PARS so I can perform a SIMS update?|How can I kick everyone out of PARS so I can perform a SIMS update?]]
 +
*[[System management FAQ#I can't log in to PARS Connect only when using Internet Explorer|I can't log in to PARS Connect only when using Internet Explorer]] <br> <br>
  
−
Any register (session or lesson) that is used to record session marks appears in PARS with a red [[Register symbol|register symbol]].
+
==[[Reporting FAQ]]==
  
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Setting up mapped lesson periods
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*[[Reporting FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
 +
*[[Reporting FAQ#How do I view or update medical information?|How do I view or update medical information?]]
 +
*[[Reporting FAQ#My Student review is not generating this new academic-year reports|My Student review is not generating this new academic-year reports]] <br> <br>
  
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In this example we will configure PARS .net to record the AM session mark during a tutor period in the morning and the PM session mark during the first lesson period in the afternoon. '''Mapping configuration is done in the Attendance module of SIMS .net'''.
+
==[[Staff FAQ]]==
  
−
Before starting make sure that the new timetable has been applied as outlined [[Preparing_for_September#How_do_I_reapply_the_school_timetable_after_it_has_been_imported_from_Nova-T.3F|here]].
+
*[[Staff FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
−
 
+
*[[Staff FAQ#Detentions show my name, instead of the name of the person who gave the behaviour incident|Detentions show my name, instead of the name of the person who gave the behaviour incident]]
−
 
+
*[[Staff FAQ#Email replies are going to the wrong email address|Email replies are going to the wrong email address]]
−
First select this option from the '''SIMS''' main menu:
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*[[Staff FAQ#New staff logging in to PARS don't have any menu items|New staff logging in to PARS don't have any menu items]]
−
 
+
*[[Staff FAQ#How can I send notices as pop-ups?|How can I send notices as pop-ups?]]
−
[[Image:sims1.jpg]]
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*[[Staff FAQ#A member of staff is not receiving pop-up messages but not notices on the homepage|A member of staff is not receiving pop-up messages but not notices on the homepage]]
−
 
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*[[Staff FAQ#Staff who have left the school are still appearing in PARS|Staff who have left the school are still appearing in PARS]] <br> <br>
−
 
 
−
Next choose which sessions are to have their attendance marks recorded in a lesson, in this case we want a separate registration period in the morning and a mapped lesson period in the afternoon:
 
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−
[[Image:sims2.jpg]]
 
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−
 
 
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The "select periods for sessions" button brings up this window where you can select which lesson period of the day is to be used to record session marks. If there are no lesson periods then [[Preparing_for_September#How_do_I_reapply_the_school_timetable_after_it_has_been_imported_from_Nova-T.3F|reapply the school timetable]].
 
−
 
 
−
[[Image:sim3.jpg]]
 
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Click in the "Selected period Time and Description" column to view the drop-down menu, make sure the row you are on is for the appropriate [[Session|session]]. After making a selection, use the "Map forward" button at the top left of the window to copy this decision to every matching session in the school year.
 
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[[Category:Attendance]]
 
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[[Category:Configuration]]
 
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==My lesson periods aren't showing in PARS, how do I add them in?==
 
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If the timetable is correct when viewed in SIMS.net then you need to apply the timetable. Click [[Applying the academic timetable|here]] to find out how to do this.
 
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=Behaviour=
 
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==I can't see my Detentions, Extra Curriculm classes or On report when choosing timeslots yet they worked last academic year==
 
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You need to Schedule your timeslots for this academic year .... Main menu -> Detentions -> Configure detentions -> for each time slot click "Schedule timeslot" and click "Add default" to set up individual schedules or "Add new" to configure multiple timeslots over a period of time.
 
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==Reschedule On report grade elements==
 
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Main menu -> On report -> Configure on report elements -> select each element and click "Schedule". If unsure about the date range, it's best to schedule each element for the whole year.
 
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==Set up heads of subjects for behaviour referrals==
 
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For any new heads of subject click [[Configure behaviour#Edit Referrals list|here]] to find out how to configure them as a head of subject.
 
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==How do I reset all behaviour points back to zero?==
 
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This is usually unnecessary. Most reports in PARS can only be run for the current school year so previous points tallies will not be included. If previous incidents were entered for testing purposes only then these can be deleted by clicking behaviour -> edit behaviour incident -> select all pupils and year to date -> Accept -> Use the Shift key to bulk select all rows -> Click "Delete".
 
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N.B. there is a [[Configure Preferences|Preference]] in the section "Pupil info" -> "Only show this year's behaviour on [[Pupil info]] screen".
 
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=="Validation errors are present while attempting to save your SIMS behaviour PARS will still attempt to save to SIMS however this is not guaranteed to succeed"==
 
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It looks like your PARS behaviour grounds and outcomes are writing back to SIMS (this is a choice whether or not to do so) however the ground or outcome chosen is not syncing totally with SIMS.  This means the ground or outcome will sit in SIMS as a comment and not as a type within its correct field.
 
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[[Image:beh1.jpg]]
 
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[[Image:beh2.jpg]]
 
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=Staff=
 
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==New staff logging into PARS don't have any options in PARS==
 
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If you have any new staff members, they will need to have their PARS [[Configure Permissions|permissions configured]] after their SIMS username has been created. The easiest way to do this is by adding them to an existing permissions [[Configure Permissions#Permissions Templates|template]].
 
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It is worthwhile reviewing the [[List of permissions]] periodically as [[Service pack|service packs]] frequently contain new permissions that give access to useful new features.
 
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==How do I remove old staff members who appear on menus, permissions lists etc?==
 
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* Delete or mark as inactive their SIMS user.
 
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* SIMS .net -> Focus -> Person -> Staff -> Bring up their details -> Section "Employment details" -> Untick "Teaching staff" -> Save. Changes may not take effect in PARS until the next school day/week.
 
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=Notices=
 
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==A member of staff is not receiving notices at the bottom of the diary screen but is receiving notices as pop ups==
 
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:
 
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The staff members user account may not be associated with his/her "person" details (messages can go to a "user" or a staff "person"). If the link between the person and the user is wrong then they won't receive the person's [[Notices|notices]].
 
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:When the staff member was added as a user in SIMS they may have been added with the wrong action. So instead of being added as ‘Add Existing People as Users of the System’ they may have been added as ‘Add a New User (not already known to the system)’. This would mean there is no link between the ‘person’ and the ‘user’.
 
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:Once the staff member is added as a user in SIMS using the correct action (i.e. Add Existing People as Users of the System) then he/she should receive [[Notices|notices]] at the bottom of the diary screen and in 'Contact Management > [[Manage notices|Manage Notices]]'.
 
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=Groups=
 
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==Pupils are missing from the "All Years" source group on student selection screens, how do I add them in?==
 
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[[Image:All years.jpg|thumb|The "All years" group may be incomplete at the start of term.]]
 
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The [[All Years]] group in SIMS can be incomplete when students are added or removed from the database. On of the [[Job List|jobs]] that the [[Automation Module]] performs each night is recreating the [[All Years]] group. Make sure that the [[Automation Module]] is running correctly, it will usually need to be restarted at the start of term. Check the [[Automation Status]] page to find out where it is installed.
 
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A "quick fix" for an incomplete [[All Years]] list can be found on the [[Group management]] page, the "Rebuild all years group" button near the top of the screen allows the group to be recreated manually.
 
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==How can I see House groups in PARS==
 
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Firstly make sure all the Houses are set up in SIMS then go to...System management > Configure Preferences > (scroll down to general section) and find "Show house groups" - select the 'yes' option in the drop down.  Log out of PARS and log back in and you will see House groups now available in the student selection list...
 
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==Pupil(s) are missing in the All Years group (e.g. on a student selection screen there are names missing when "All years" is selected)?==
 
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In [[Group Management]] use the "Rebuild all years group" button at the top left of the screen to regenerate this group.
 
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=Misc=
 
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==How do I add in the normal Windows minimise and close buttons?==
 
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This is done via your [[Configure Permissions|permissions]]. Click  [[Diary#How do I view the standard Windows minimise and close buttons?|here]] for details.
 
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=Pupil Personal Information=
 
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==How do I update medical information?==
 
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All medical information must be up-to-date and edited in SIMS. If you cannot view students' medical information, you need to configure your user permissions. Go to System Management -> Configure User Permissions -> PARS -> Medical. <br> <br>
 
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[[Image:Medical.jpg]]
 
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==How can I highlight pupils in registers with SEN==
 
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Sometimes special groups need to be set up in PARS for various purposes including [[Group management#PARS best mark for session|"Best mark for session"]] attendance recording, [[Notices]] recipient groups, [[SEN]] groups not in SIMS or custom groups with [[Group management#Highlight symbols|highlight symbols]] that may be monitored easily within PARS etc. These groups may need to be set up again with new members at the start of the year via the [[Group management]] option on the [[PARS main menu]]. Split Gender registers e.g. for PE classes are also set up in [[Group management]]
 
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[[Image:add symbol.jpg]]
 
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Note from Jenny (Training Officer):
 
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A common symbol to use in a register is an 'i' for SEN pupils.  Using the 'i' reminds teachers that if they then click on the 'i' pupil information button, they can check and see what SEN data is listed for that pupil.  If a pupil see's an 'i' next to their name and questions what it is, the teacher can simply answer "it means information" and other pupils will not work out what it is which could happen if using 'E' for epileptic, 'D' for dyslexic, 'H' for hearing etc.....  another common code used is 'M' for sever medical ... example, Epipen required or Asthmatic.
 
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[[Image:PI.jpg]]
 
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==At the moment PARS shows pupils' legal names instead of their chosen name, how do I change this?==
 
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[[System Management]] -> [[Configure Preferences]] -> Tick "Use chosen name in place of legal name".
 
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=Technical/Installation/Updates=
 
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==Troubleshoot PARS Connect Install Errors==
 
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Please go to http://www.tascsoftware.co.uk/wiki/pars/index.php?title=Installing_PARS_Connect#Troubleshoot_.2F_Errors
 
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==Do I have to do a PARS kick out to update PARS or SIMS?==
 
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You don't have to kick users out to update PARS (next time users login it will be updated) but you do need to kick users out to update SIMS.
 
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==I have installed a new SIMS version and PARS has stopped working==
 
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*SIMS summer 2011 update has been installed and PARS no longer works.
 
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SIMS summer update requires version 4 of the .net framework. Please run the latest PARS service pack (one with a version number that starts v4.) to fix this problem. If you run a service pack and see a message similar to this when running PARS:
 
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Your license version (526) and application version (463) don't match, please run a service pack to fix this
 
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...then make sure there are no PARS.exe processes running in Task Manager and restart PARS. If this still fails, stop PARS.exe again and run PARS with a /C [[Switches|shortcut switch]]
 
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*Missing Registers isn't working.
 
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*PARS is slow.
 
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*The "All years" group found on student selection screens is missing/incomplete.
 
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To resolve all of these, restart the [[Automation Module]].
 
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*The "Academic class" list on student selection screens (E.g. click Attendance -> Attendance view) is blank.
 
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To fix this, load SIMS .net and click Tools -> Validate memberships.
 
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The performance of PARS will be improved if all old notices and behaviour referrals are deleted. This can be done via [[System Management]] -> Bulk delete (for the referrals) and via [[Contact management]] -> Manage notices -> "Delete past notices".
 
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−
If you have pupils with no name appearing on student selection screens, in SIMS go to Tools -> Validate memberships. N.B. This process can take a long time to complete.
 
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==I can see a message about the Automation module not running==
 
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You may see this message in the workstation version of PARS:
 
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[[Image:AutomationError.GIF]]
 
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−
This may not be a problem if the Automation module has not been running due to the summer holidays, if you encounter a problem when restarting it then click [[automation|here]] for more information. For instructions on how to install the Automation module click [[Installation#Installing the Automation Module|here]].
 
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−
If this fails a [[Repair Console]] tool DELETE BAD MEMBERSHIPS can be using in version 4.527 or greater. Before running this tool, run DELETE BAD MEMBERSHIPS REPORT to see which people will have their memberships deleted.
 
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−
==We have just updated PARS on the server (and run PARS on the server) but the automation service is the older version==
 
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What's the best way to update the Automation Service ?'''
 
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−
Change the shortcut switch to /C and run it once then change it back to /A
 
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−
http://www.tascsoftware.co.uk/wiki/index.php/Switches
 
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=Previous year data=
 
−
 
 
−
==How do I run reports for last year?==
 
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On the [[Diary]] page, near the top left of the calendar click "Academic year 2011/2012" (button 15 shown [[Diary|this page]]) and chose the year you wish to view.
 
−
 
 
−
==How can I set the Academic year to 2011-2012==
 
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In SIMS .net:
 
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Tools -> Academic Management -> Set academic year
 
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=Grading/Assessment=
 
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==My Student review is not generating this new academic year reports==
 
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Student reviews for last year may be specific to that year and no longer work for this year. Please enter some grades for the new year and if you find a problem, email the helpdesk with an [[OUTPUT.XML]] file containing the relevant data and also the review design that needs editing. Please allow a few weeks before the reports are due to go out for editing/testing.
 
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Student review periods will need to be updated/created for this year where needed.
 
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[[Category:Technical]]
 
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[[Category:Configuration]]
 

Latest revision as of 15:16, 6 July 2016

This page lists the various categories of frequently asked questions. Some questions fall into several categories and can therefore be seen in many areas on this page. All of the questions in each category are listed under the category heading, and you can click on any of the headings to be taken to a page which has the answers.

Attendance FAQ

Behaviour FAQ

Grading FAQ

Communications FAQ

Extra classes FAQ

Detentions and Removals FAQ

On report FAQ

Personal FAQ

Automation FAQ

System management FAQ

Reporting FAQ

Staff FAQ

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