Reporting FAQ

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There are pupils with no name on menus, registers, etc.

These are pupils who were expected to attend the school this year and had timetables etc. configured. They subsequently have not been admitted but have group memberships left in the database. To resolve this, log in to SIMS and go to:

Tools > Validate memberships

How do I view or update medical information?

Medical information can only be recorded or edited in SIMS, but can be viewed in PARS. there is a permission that decides whether or not you are allowed to view medical information via PARS. From the list of permissions, look under the PARS section for a permission called "Access medical information" - this needs to be switched on in order for users to see medical details.

My Student review is not generating this new academic-year reports

Student reviews from last year may have been specific to that year and may no longer work this year. Please enter some grades for the new year and if you find a problem, email the Online Helpdesk with an OUTPUT.XML file containing the relevant data and also the review design that needs editing. Please allow a few weeks before the reports are due to go out for editing/testing.