Difference between revisions of "Main Page"

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Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm) <br>
 
Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm) <br>
  
==Online Support==
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'''<div style="color:#042352; font-size:14pt;">Online Support</div>'''<br>
  
 
Our online helpdesk is available via <span class="plainlinks">[http://www.tascsoftware.co.uk/web/support/secure.aspx www.tascsoftware.co.uk]</span>. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at <span class="plainlinks">[mailto:support@tascsoftware.co.uk support@tascsoftware.co.uk]</span> and we'll create an account for you, or call us on '''01902 824281'''. Please note that support queries via email should be sent through the helpdesk, not emailed directly. <br>
 
Our online helpdesk is available via <span class="plainlinks">[http://www.tascsoftware.co.uk/web/support/secure.aspx www.tascsoftware.co.uk]</span>. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at <span class="plainlinks">[mailto:support@tascsoftware.co.uk support@tascsoftware.co.uk]</span> and we'll create an account for you, or call us on '''01902 824281'''. Please note that support queries via email should be sent through the helpdesk, not emailed directly. <br>
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[http://www.tascsoftware.co.uk/wiki/PARS/index.php?title=Online_Helpdesk  Guide to using helpdesk login]
 
[http://www.tascsoftware.co.uk/wiki/PARS/index.php?title=Online_Helpdesk  Guide to using helpdesk login]
  
==Telephone Support==
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'''<div style="color:#042352; font-size:14pt;">Telephone Support</div>'''<br>
  
 
For any technical queries, network questions, software updates or programming, please contact PARS TECHNICAL SERVICES <br>
 
For any technical queries, network questions, software updates or programming, please contact PARS TECHNICAL SERVICES <br>
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Both departments can be reached via our switchboard on '''01902 824281'''
 
Both departments can be reached via our switchboard on '''01902 824281'''
  
==Training==
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'''<div style="color:#042352; font-size:14pt;">Training</div>'''<br>
  
 
Remote and onsite training sessions are available on request.  Please email sales@tascsoftware.co.uk or contact Jenny Urey direct on either j.urey@tascsoftware.co.uk or 07725 877802 to arrange
 
Remote and onsite training sessions are available on request.  Please email sales@tascsoftware.co.uk or contact Jenny Urey direct on either j.urey@tascsoftware.co.uk or 07725 877802 to arrange

Revision as of 16:26, 6 August 2015

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Welcome to the Insight Wiki!


Installation
Server migration
Updating SQL

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Training Guides


Creating accounts for parents
Configuring what parents can see and use
Sending usernames and passwords to parents
More training guides ...

New Features


TASC Software continue to update Insight listening to schools, taking into consideration their individual needs as well as sharing good practice. If you have a problem to solve concerning sharing data with parents and you would like a new feature in Insight to improve parental engagement then please let us know.
Click here for more new features.

Help and Support


Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm)

Online Support


Our online helpdesk is available via www.tascsoftware.co.uk. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at support@tascsoftware.co.uk and we'll create an account for you, or call us on 01902 824281. Please note that support queries via email should be sent through the helpdesk, not emailed directly.

Guide to using helpdesk login

Telephone Support


For any technical queries, network questions, software updates or programming, please contact PARS TECHNICAL SERVICES
If you would like end user support - how to configur, generate reports or new features, please contact PARS SUPPORT DESK
Both departments can be reached via our switchboard on 01902 824281

Training


Remote and onsite training sessions are available on request. Please email sales@tascsoftware.co.uk or contact Jenny Urey direct on either j.urey@tascsoftware.co.uk or 07725 877802 to arrange