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| − | :This report lets you choose a previously run Synchronisation and provides detailed information about each student identified during the process, and each of their contacts that were considered for user creation.
| + | #redirect[[troubleshooting parental accounts]] |
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| − | :If after synchronisation you are unable to find a user, look at the SIMS Synchronisation report, select the date of the run and search for the student name in the report to see any warning messages.
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| − | :Possible warning messages received are as follows:
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| − | #WARNING 1:Skipping due to no Parental Responsibility | |
| − | #WARNING 2:Skipping due to not Contact Priority 1
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| − | #WARNING 3:Unlinking User XXXXX due to court order
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| − | #WARNING 3a:Unlinking User XXXXX due to newly emptied SIMS email
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| − | #WARNING 4:Skipping due to Court Order
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| − | #WARNING 4a:Skipping due to no email address
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| − | #WARNING 5:Skipping due to Court Order
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| − | #WARNING 8:No current linked users
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| − | #WARNING 9:Skipping due to error checking addresses Priority X
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| − | #WARNING 9:Skipping due to cohabiting Priority XX
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| − | #WARNING 10:No linked users have real email addresses
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| − | #WARNING 20:Removed link to student
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| − | :You can then check and correct the necessary information, if required, in the SIMS database.
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