Insight caches some data from the MIS to improve performance. Some of this data is held in Insight data tables in SQL and other data is held in memory on the IIS server. The Caches page allows you to view the data caches that Insight holds and clear them (so that they are refreshed) if required.
Insight requires the Data Change Management feature to be enabled in SIMS in order to fill its caches. This feature can be enabled in SIMS via:
Tools > Setups > Data Change Management
This feature must be turned on and the Logging frequency should be set to 1 hour.
The Insight caches are filled by a service that runs on the IIS server called SIMSagent.exe. This service requires a login for SIMS, which it takes from the Insight Service Pack.
The role options required to access the Caches page is:
Manage > Caches (On)
The Caches page is then accessed via:
Manage > Caches
Each data cache is listed on this page. The time that each cache will next be refreshed is displayed. You can manually empty a cache so that Insight immediately recollects it using the Clear button next to each cache.