Difference between revisions of "Frequently asked questions"
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Email
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=Attendance= | =Attendance= | ||
| − | ==Can we text parents about absences?== | + | |
| + | ===Can we text parents about absences?=== | ||
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===Can parents report absences?=== | ===Can parents report absences?=== | ||
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=Behaviour= | =Behaviour= | ||
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===Can we turn off behaviour comments?=== | ===Can we turn off behaviour comments?=== | ||
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=Email= | =Email= | ||
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===Can staff reply to emails from parents/pupils?=== | ===Can staff reply to emails from parents/pupils?=== | ||
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=Exams= | =Exams= | ||
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===When are results released to parents?=== | ===When are results released to parents?=== | ||
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===I cannot see the exam timetable in Insight=== | ===I cannot see the exam timetable in Insight=== | ||
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=Forums= | =Forums= | ||
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===How are forums moderated?=== | ===How are forums moderated?=== | ||
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=Logging In= | =Logging In= | ||
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===What is the default username and password to log in to Insight?=== | ===What is the default username and password to log in to Insight?=== | ||
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===How can I reset a user’s password?=== | ===How can I reset a user’s password?=== | ||
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=Additional Modules= | =Additional Modules= | ||
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===I have paid for a module but I can’t see it in the menu items=== | ===I have paid for a module but I can’t see it in the menu items=== | ||
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=Passwords= | =Passwords= | ||
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===Some users are not appearing on the pwd notification page=== | ===Some users are not appearing on the pwd notification page=== | ||
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===What message is sent when I notify users of passwords?=== | ===What message is sent when I notify users of passwords?=== | ||
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===Can I send usernames and passwords separately?=== | ===Can I send usernames and passwords separately?=== | ||
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=Users= | =Users= | ||
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===Can I create accounts for pre-admissions?=== | ===Can I create accounts for pre-admissions?=== | ||
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===I want the sync process to run automatically=== | ===I want the sync process to run automatically=== | ||
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===How do I stop users seeing each other’s’ details?=== | ===How do I stop users seeing each other’s’ details?=== | ||
