Difference between revisions of "Address changes"
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To deal with a pending request, first click on it so that it is highlighted in blue. Next, click the house button from the top left of the page. This will open a window where you can view the details of the requested change, and decide whether to approve or deny it. You may wish to phone the contact to confirm that the request is genuine. <br> <br> | To deal with a pending request, first click on it so that it is highlighted in blue. Next, click the house button from the top left of the page. This will open a window where you can view the details of the requested change, and decide whether to approve or deny it. You may wish to phone the contact to confirm that the request is genuine. <br> <br> | ||
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If you want approved address changes to write back to SIMS automatically, then you can activate the relevant [[preferences#SIMS Write-back|preferences]] under the SIMS write back section (note that an address will change will '''always''' need to be approved before writing back to SIMS). <br> <br> | If you want approved address changes to write back to SIMS automatically, then you can activate the relevant [[preferences#SIMS Write-back|preferences]] under the SIMS write back section (note that an address will change will '''always''' need to be approved before writing back to SIMS). <br> <br> | ||
Revision as of 08:37, 29 August 2014
Insight can be used by parents to inform you of their new address after moving home, via the personal details page. Parents will have to provide their new address, and whether the reason for change is moving home, or correcting an error such as a typo. Parents' ability to use this feature is set using the role options.
The address changes page is used to manage request that parents have sent to you. If a change of address has been requested, it will need to be authorised by a member of staff before any action is taken. All pending requests will be shown, as well any previous requests which will have either been approved or denied.
To deal with a pending request, first click on it so that it is highlighted in blue. Next, click the house button from the top left of the page. This will open a window where you can view the details of the requested change, and decide whether to approve or deny it. You may wish to phone the contact to confirm that the request is genuine.
If you want approved address changes to write back to SIMS automatically, then you can activate the relevant preferences under the SIMS write back section (note that an address will change will always need to be approved before writing back to SIMS).
Under the email section of preferences, you can also find a field allowing you to specify an email address(es) for messages to be sent to whenever an address change is requested. If you do not enter an email address(es) here, then a member(s) of staff will need to periodically check the address changes page to find out if any new requests have been made.
If more than one person is known to live at the old address, you can select which of these is to have the "move" made for them. For error correction, everyone has the correction applied.
