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External Contact

This page is used to send messages via email or SMS, and to generate letters. This page can also be used to record the details of phone calls and meetings. All of this information is saved on the student's contact log.

This page is accessed via:
Main menu > Contact Management > External contact

How to

Batch send messages / batch generate letters

• Click the generate batch button at the top left.

Stage 1

Deselect any student you do not wish to contact because of court orders, unusual arrangements, etc. Select the type of person you are going to contact. There are four options:

• Students - contact the students themselves. Emails will be sent to their 'work' email addresses (as set in SIMS)
• Priority 1 contact with Parental responsibility - contact people who are both priority 1 and have parental responsibility
• Priority 1 contact regardless of Parental responsibility - contact people who are priority 1
• All contacts with Parental responsibility - contact people who have responsibility

What I am stuck on

• How to talk about arriving on this page via behaviour, detentions, etc.