Difference between revisions of "Main Page"
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[[PARS Connect mobile view|Click here for more information]]. <br> <br> | [[PARS Connect mobile view|Click here for more information]]. <br> <br> | ||
− | '''< | + | '''<span style="color:#042352; font-size:18pt;">Help and Support</span>'''<br> |
− | Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm) <br> | + | Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm) <br> <br> |
− | |||
− | |||
+ | '''<span style="color:#042352; font-size:12pt;">Online Support</span>'''<br> | ||
Our online helpdesk is available via <span class="plainlinks">[http://www.tascsoftware.co.uk/web/support/secure.aspx www.tascsoftware.co.uk]</span>. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at <span class="plainlinks">[mailto:support@tascsoftware.co.uk support@tascsoftware.co.uk]</span> and we'll create an account for you, or call us on '''01902 824281'''. Please note that support queries via email should be sent through the helpdesk, not emailed directly. <br> | Our online helpdesk is available via <span class="plainlinks">[http://www.tascsoftware.co.uk/web/support/secure.aspx www.tascsoftware.co.uk]</span>. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at <span class="plainlinks">[mailto:support@tascsoftware.co.uk support@tascsoftware.co.uk]</span> and we'll create an account for you, or call us on '''01902 824281'''. Please note that support queries via email should be sent through the helpdesk, not emailed directly. <br> | ||
+ | [http://www.tascsoftware.co.uk/wiki/PARS_Connect/files/downloadable%20helpdesk%20guide.pdf A guide to using the helpdesk] <br> <br> | ||
− | + | '''<span style="color:#042352; font-size:12pt;">Telephone Support</span>'''<br> | |
− | + | For any technical queries, network questions, software updates, programming or student review updates please contact PARS TECHNICAL SERVICES. <br> | |
− | + | If you would like end user support - how to configure, generate reports or new features, please contact PARS SUPPORT DESK. <br> | |
− | + | Both departments can be reached via our switchboard on '''01902 824281''' <br> <br> | |
− | For any technical queries, network questions, software updates, programming or | ||
− | If you would like end user support - how to configure | ||
− | Both departments can be reached via our switchboard on '''01902 824281''' | ||
− | |||
− | |||
− | Remote and onsite training sessions are available on request. Please email sales@tascsoftware.co.uk or contact Jenny Urey direct on either j.urey@tascsoftware.co.uk or 07725 877802 to arrange | + | '''<span style="color:#042352; font-size:12pt;">Training</span>'''<br> |
+ | Remote and onsite training sessions are available on request. Please email [mailto:sales@tascsoftware.co.uk sales@tascsoftware.co.uk] or contact Jenny Urey direct on either [mailto:j.urey@tascsoftware.co.uk j.urey@tascsoftware.co.uk] or '''07725 877802''' to arrange. |
Revision as of 08:40, 10 August 2015
Welcome to the PARS Connect Wiki!
TASC Software continue to update PARS listening to schools, taking into consideration their individual needs as well as sharing good practice. If you have a problem to solve concerning pupil information / data tracking and you would like a new feature in PARS to save you time then please let us know.
Click here for more new features.
PARS Connect Mobile view is optimised for small handheld devices such as mobile phones. The core features of PARS Connect are available in mobile view, allowing you to access PARS from the palm of your hand.
Click here for more information.
Help and Support
Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm)
Online Support
Our online helpdesk is available via www.tascsoftware.co.uk. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at support@tascsoftware.co.uk and we'll create an account for you, or call us on 01902 824281. Please note that support queries via email should be sent through the helpdesk, not emailed directly.
A guide to using the helpdesk
Telephone Support
For any technical queries, network questions, software updates, programming or student review updates please contact PARS TECHNICAL SERVICES.
If you would like end user support - how to configure, generate reports or new features, please contact PARS SUPPORT DESK.
Both departments can be reached via our switchboard on 01902 824281
Training
Remote and onsite training sessions are available on request. Please email sales@tascsoftware.co.uk or contact Jenny Urey direct on either j.urey@tascsoftware.co.uk or 07725 877802 to arrange.