Frequently Asked Questions

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Attendance FAQ

  • There are pupils with no name on menus, registers, etc.
  • My lessons are missing from my timetable
  • All previous attendance marks have disappeared in SIMS and PARS
  • In Attendance View why is there a pink triangle on one of the cells for a student?
  • How do I add a Y or # code?
  • Can comments be added to attendance marks?
  • How to record AM and PM marks during a lesson
  • Our AM or PM registration times are wrong
  • I want teachers to only take one register for double/triple periods
  • The marks for our AM/PM sessions keep changing unexpectedly
  • Staff can't see notifications in their registers for pupils who are On Report
  • I can't save an N code for a pupil in my register
  • Attendance marks are unexpectedly changing

Behaviour FAQ

  • There are pupils with no name on menus, registers, etc.
  • Detentions, extra classes or on report groups are not working this year but did work last year
  • Set up heads of subjects for behaviour referrals and grade analyses
  • How do I reset all behaviour points back to zero?
  • Detentions show my name, instead of the name of the person who gave the behaviour incident
  • I see a message about "Validation errors" when adding behaviour incidents

Grading FAQ

Communications FAQ

Extra classes FAQ

Detentions and Removals FAQ

On report FAQ

Personal FAQ

Automation FAQ

System management FAQ

Reporting FAQ

Homework FAQ

Staff FAQ