Difference between revisions of "Frequently Asked Questions"

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This page lists the various categories of frequently asked questions. Some questions fall into several categories and can therefore be seen in many areas on this page. All of the questions in each category are listed under the category heading, and you can click on any of the headings to be taken to a page which has the answers. <br> <br>
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==[[Attendance FAQ]]==
 
==[[Attendance FAQ]]==
  
*There are pupils with no name on menus, registers, etc.
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*[[Attendance FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
*My lessons are missing from my timetable
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*[[Attendance FAQ#My lessons are missing from my timetable|My lessons are missing from my timetable]]
*All previous attendance marks have disappeared in SIMS and PARS
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*[[Attendance FAQ#All previous attendance marks have disappeared in SIMS and PARS|All previous attendance marks have disappeared in SIMS and PARS]]
*In Attendance View why is there a pink triangle on one of the cells for a student?
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*[[Attendance FAQ#In Attendance View why is there a pink triangle on one of the cells for a student?|In Attendance View why is there a pink triangle on one of the cells for a student?]]
*How do I add a Y or # code?
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*[[Attendance FAQ#How do I add a Y or # code?|How do I add a Y or # code?]]
*Can comments be added to attendance marks?
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*[[Attendance FAQ#Can comments be added to attendance marks?|Can comments be added to attendance marks?]]
*How to record AM and PM marks during a lesson
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*[[Attendance FAQ#How to record AM and PM marks during a lesson|How to record AM and PM marks during a lesson]]
*Our AM or PM registration times are wrong
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*[[Attendance FAQ#Our AM or PM registration times are wrong|Our AM or PM registration times are wrong]]
*I want teachers to only take one register for double/triple periods
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*[[Attendance FAQ#I want teachers to only take one register for double/triple periods|I want teachers to only take one register for double/triple periods]]
*The marks for our AM/PM sessions keep changing unexpectedly
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*[[Attendance FAQ#The marks for our AM/PM sessions keep changing unexpectedly|The marks for our AM/PM sessions keep changing unexpectedly]]
*Staff can't see notifications in their registers for pupils who are On Report  
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*[[Attendance FAQ#Staff can't see notifications in their registers for pupils who are On Report|Staff can't see notifications in their registers for pupils who are On Report]]
*I can't save an N code for a pupil in my register  
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*[[Attendance FAQ#I can't save an N code for a pupil in my register|I can't save an N code for a pupil in my register]]
*Attendance marks are unexpectedly changing <br> <br>
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*[[Attendance FAQ#Attendance marks are unexpectedly changing|Attendance marks are unexpectedly changing]] <br> <br>
  
 
==[[Behaviour FAQ]]==
 
==[[Behaviour FAQ]]==
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*[[Behaviour FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
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*[[Behaviour FAQ#Detentions, extra classes or on report groups are not working this year but did work last year|Detentions, extra classes or on report groups are not working this year but did work last year]]
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*[[Behaviour FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
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*[[Behaviour FAQ#How do I reset all behaviour points back to zero?|How do I reset all behaviour points back to zero?]]
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*[[Behaviour FAQ#Detentions show my name, instead of the name of the person who gave the behaviour incident|Detentions show my name, instead of the name of the person who gave the behaviour incident]]
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*[[Behaviour FAQ#When trying to run rule based behaviours, I see a message saying "A generation process is already underway"|When trying to run rule based behaviours, I see a message saying "A generation process is already underway"]]
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*[[Behaviour FAQ#I see a message about "Validation errors" when adding behaviour incidents|I see a message about "Validation errors" when adding behaviour incidents]] <br> <br>
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==[[Grading FAQ]]==
 
==[[Grading FAQ]]==
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*[[Grading FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
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*[[Grading FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
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*[[Grading FAQ#My Student review is not generating this new academic-year reports|My Student review is not generating this new academic-year reports]] <br> <br>
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==[[Communications FAQ]]==
 
==[[Communications FAQ]]==
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*[[Communications FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
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*[[Communications FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
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*[[Communications FAQ#Can comments be added to attendance marks?|Can comments be added to attendance marks?]]
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*[[Communications FAQ#How do I add a Y or # code?|How do I add a Y or # code?]]
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*[[Communications FAQ#A member of staff is not receiving pop-up messages but not notices on the homepage|A member of staff is not receiving pop-up messages but not notices on the homepage]]
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*[[Communications FAQ#Email replies are going to the wrong email address|Email replies are going to the wrong email address]]
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*[[Communications FAQ#How can I send notices as pop-ups?|How can I send notices as pop-ups?]] <br> <br>
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==[[Extra classes FAQ]]==
 
==[[Extra classes FAQ]]==
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*[[Extra classes FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
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*[[Extra classes FAQ#Extra classes are not working this year but did work last year|There are pupils with no name on menus, registers, etc.]] <br> <br>
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==[[Detentions and Removals FAQ]]==
 
==[[Detentions and Removals FAQ]]==
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*[[Detentions and Removals FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
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*[[Detentions and Removals FAQ#Detentions or removals groups are not working this year but did work last year|Detentions or removals groups are not working this year but did work last year]]
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*[[Detentions and Removals FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
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*[[Detentions and Removals FAQ#Detentions show my name, instead of the name of the person who gave the behaviour incident|Detentions show my name, instead of the name of the person who gave the behaviour incident]] <br> <br>
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==[[On report FAQ]]==
 
==[[On report FAQ]]==
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*[[On report FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
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*[[On report FAQ#On report elements are not working this year but did work last year|On report elements are not working this year but did work last year]]
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*[[On report FAQ#Staff can't see notifications in their registers for pupils who are On Report|Staff can't see notifications in their registers for pupils who are On Report]] <br> <br>
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==[[Personal FAQ]]==
 
==[[Personal FAQ]]==
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*[[Personal FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
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*[[Personal FAQ#How do I view or update medical information?|How do I view or update medical information?]]
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*[[Personal FAQ#How can I highlight pupils in registers with SEN|How can I highlight pupils in registers with SEN]]
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*[[Personal FAQ#How do we show pupils' preferred names instead of legal names? (or vice versa)|How do we show pupils' preferred names instead of legal names? (or vice versa)]] <br> <br>
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==[[Automation FAQ]]==
 
==[[Automation FAQ]]==
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*[[Automation FAQ#I can see a message about the Automation module not running|I can see a message about the Automation module not running]]
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*[[Automation FAQ#On the status tab, it says automation has never polled|On the status tab, it says automation has never polled]] <br> <br>
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==[[System management FAQ]]==
 
==[[System management FAQ]]==
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*[[System management FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
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*[[System management FAQ#Can comments be added to attendance marks?|Can comments be added to attendance marks?]]
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*[[System management FAQ#How do I view or update medical information?|How do I view or update medical information?]]
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*[[System management FAQ#How do we show pupil's preferred names instead of legal names? (or vice versa)|How do we show pupil's preferred names instead of legal names? (or vice versa)]]
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*[[System management FAQ#Detentions show my name, instead of the name of the person who gave the behaviour incident|Detentions show my name, instead of the name of the person who gave the behaviour incident]]
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*[[System management FAQ#Email replies are going to the wrong email address|Email replies are going to the wrong email address]]
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*[[System management FAQ#I want teachers to only take one register for double/triple periods|I want teachers to only take one register for double/triple periods]]
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*[[System management FAQ#Our AM or PM registration times are wrong|Our AM or PM registration times are wrong]]
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*[[System management FAQ#Attendance marks are unexpectedly changing|Attendance marks are unexpectedly changing]]
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*[[System management FAQ#How can I show house groups in PARS?|How can I show house groups in PARS?]]
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*[[System management FAQ#New staff logging in to PARS don't have any menu items|New staff logging in to PARS don't have any menu items]]
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*[[System management FAQ#I can see a message about our licence when logging in to PARS Connect|I can see a message about our licence when logging in to PARS Connect]]
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*[[System management FAQ#Do I need to kick users out of PARS to perform a PARS version update?|Do I need to kick users out of PARS to perform a PARS version update?]]
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*[[System management FAQ#How can I kick everyone out of PARS so I can perform a SIMS update?|How can I kick everyone out of PARS so I can perform a SIMS update?]]
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*[[System management FAQ#I can't log in to PARS Connect only when using Internet Explorer|I can't log in to PARS Connect only when using Internet Explorer]] <br> <br>
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==[[Reporting FAQ]]==
 
==[[Reporting FAQ]]==
==[[Homework FAQ]]==
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*[[Reporting FAQ#There are pupils with no name on menus, registers, etc.|There are pupils with no name on menus, registers, etc.]]
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*[[Reporting FAQ#How do I view or update medical information?|How do I view or update medical information?]]
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*[[Reporting FAQ#My Student review is not generating this new academic-year reports|My Student review is not generating this new academic-year reports]] <br> <br>
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==[[Staff FAQ]]==
 
==[[Staff FAQ]]==
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*[[Staff FAQ#Set up heads of subjects for behaviour referrals and grade analyses|Set up heads of subjects for behaviour referrals and grade analyses]]
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*[[Staff FAQ#Detentions show my name, instead of the name of the person who gave the behaviour incident|Detentions show my name, instead of the name of the person who gave the behaviour incident]]
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*[[Staff FAQ#Email replies are going to the wrong email address|Email replies are going to the wrong email address]]
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*[[Staff FAQ#New staff logging in to PARS don't have any menu items|New staff logging in to PARS don't have any menu items]]
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*[[Staff FAQ#How can I send notices as pop-ups?|How can I send notices as pop-ups?]]
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*[[Staff FAQ#A member of staff is not receiving pop-up messages but not notices on the homepage|A member of staff is not receiving pop-up messages but not notices on the homepage]]
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*[[Staff FAQ#Staff who have left the school are still appearing in PARS|Staff who have left the school are still appearing in PARS]] <br> <br>

Latest revision as of 15:16, 6 July 2016

This page lists the various categories of frequently asked questions. Some questions fall into several categories and can therefore be seen in many areas on this page. All of the questions in each category are listed under the category heading, and you can click on any of the headings to be taken to a page which has the answers.

Attendance FAQ

Behaviour FAQ

Grading FAQ

Communications FAQ

Extra classes FAQ

Detentions and Removals FAQ

On report FAQ

Personal FAQ

Automation FAQ

System management FAQ

Reporting FAQ

Staff FAQ