Test - Revision history

Admin at 11:42, 20 July 2018

2018-07-20T11:42:42Z

Admin: /* Troubleshooting */

2018-07-20T11:41:05Z

Troubleshooting

Admin: /* PINs by email or by TOTP */

2018-07-20T11:39:09Z

PINs by email or by TOTP

Admin at 11:35, 20 July 2018

2018-07-20T11:35:56Z

Admin at 11:35, 20 July 2018

2018-07-20T11:35:15Z

Admin at 10:50, 20 July 2018

2018-07-20T10:50:29Z

Admin at 10:26, 20 July 2018

2018-07-20T10:26:06Z

Show changes

Admin: /* Batch send messages / batch generate letters */

2018-01-05T14:37:13Z

Batch send messages / batch generate letters

Admin: /* Batch send messages / batch generate letters */

2018-01-05T14:36:52Z

Batch send messages / batch generate letters

Admin: /* Stage 2 */

2018-01-05T14:35:54Z

Stage 2

← Older revision		Revision as of 11:42, 20 July 2018
Line 64:		Line 64:

	If you are experiencing trouble in disabling PINs for internal IP address ranges then enter "log" as the first item in the list of excluded IP address ranges e.g. <br>		If you are experiencing trouble in disabling PINs for internal IP address ranges then enter "log" as the first item in the list of excluded IP address ranges e.g. <br>
		+	<setting name="PIN_Exclude_IPs" serializeAs="String">
		+	<value>log;192.168.0.0/255.255.0.0</value>
		+	</setting>

−	You can enter log as the first item in ~~the list to force PARS to write information back to~~ the Application Log on the ~~PARS server~~. <br> <br>	+	PARS will then log information in the Application Log of the IIS server on which PARS is installed. These logs will show which IP address was used during a login attempt and whether it matches any of the ranges that have been excluded. <br> <br>

← Older revision		Revision as of 11:41, 20 July 2018
Line 62:		Line 62:

	==Troubleshooting==		==Troubleshooting==
		+
		+	If you are experiencing trouble in disabling PINs for internal IP address ranges then enter "log" as the first item in the list of excluded IP address ranges e.g. <br>

	You can enter log as the first item in the list to force PARS to write information back to the Application Log on the PARS server. <br> <br>		You can enter log as the first item in the list to force PARS to write information back to the Application Log on the PARS server. <br> <br>

@@ Line 46: / Line 46: @@
 <br>
-==PINs by email or by TOTP==
+==PINs by TOTP==
 [[Image:TOTP_kep.png|thumb]]

@@ Line 14: / Line 14: @@
         <value>On</value>
   </setting>
 ==Disable PINs internally==
@@ Line 43: / Line 44: @@
         <value>192.168.0.0/255.255.0.0;172.16.0.0/255.240.0.0</value>
   </setting>
+<br>
 ==PINs by email or by TOTP==
@@ Line 62: / Line 62: @@
 ==Troubleshooting==

@@ Line 1: / Line 1: @@
-PINs can be enabled in PARS for two factor authentication; the user must login using their SIMS or Active Directory details, then also enter a PIN which they will receive by email and SMS (where available).
+PINs can be enabled in PARS for two factor authentication; the user must login using their SIMS or Active Directory details, then also enter a PIN. The PIN can either be a four digit number received by email and SMS, or a six digit TOTP generated by an authenticator app. <br> <br>
-PINs can be disabled for login attempts from given IP address ranges. This allows you to use single factor authentication for logins within the school network and two factor authentication for all other logins.
+PINs can be disabled for login attempts from given IP address ranges. This allows you to use single factor authentication for logins within the school network and two factor authentication for all other logins. <br>
-PINs are enabled via the web.config file:
+''Note that some configuration must be performed in PARS before it is able to send emails or SMS messages. See the '''[[Contacting_parents#Configuration|Contacting Parents]]''' page for further information about the configuration required.'' <br> <br>
-There is a setting called PINS - this must be set to On
-There is a setting called PIN_Exclude_IPs - this can include single IP addresses or IP address subnet masks. Each separated by a semi colon, and there must not a line break. You can enter *log* as the first item in the list to force PARS to write information back to the Application Log on the PARS server.
+==Enable PINs==
-There is a setting called PINSBYTOTP - this allows users to use authentication apps instead of email/sms pins. The cog button on the login page is used to receive the key.

@@ Line 75: / Line 75: @@
 ''Note:'' <br>
-*There are some settings that will affect the options shown on this tab. If some options appear to be different or missing, see the [[#Frequently Asked Questions|Frequently Asked Questions section of this page]].''
+*''There are some settings that will affect the options shown on this tab. If some options appear to be different or missing, see the [[#Frequently Asked Questions|Frequently Asked Questions section of this page]].''
 *''If a parent has multiple email addresses, only their '''Main''' email address will be used.'' <br> <br>

@@ Line 74: / Line 74: @@
 On the right side of the page select the method you wish to use to send your messages. Some of the options include the phrase '''falling back to'''. In these cases, the second method will only be used if the recipient does not have any details to use for the first method e.g. When SMS falling back to email is selected, parents will only receive an email if they do not have an SMS number in SIMS. <br> <br>
-''Note that there are some settings that will affect the options shown on this tab. If some options appear to be different or missing, see the [[#Frequently Asked Questions|Frequently Asked Questions section of this page]].'' <br> <br>
+''Note:'' <br>
 ===Stage 2===

@@ Line 87: / Line 87: @@
 *If a student does not have any contacts with valid Priority and/or Parental Responsibility, then no names will appear next to the student's name. See Adrienne Frost above.
 *If a student has a valid contact but that contact does not have appropriate contact details (e.g. no SMS number or no email address) then the contact's name will appear with a black icon. See Hilda Boson above. <br> <br>
 ===Stage 3===