Admin: /* Automation troubleshooting */

2018-08-07T09:19:48Z

Automation troubleshooting

Admin at 09:48, 7 July 2016

2016-07-07T09:48:30Z

Admin at 14:16, 20 June 2014

2014-06-20T14:16:29Z

Admin: Created page with "*"

2014-04-28T14:15:55Z

Created page with "*"

New page

← Older revision		Revision as of 09:19, 7 August 2018
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	====Automation troubleshooting====		====Automation troubleshooting====

−	Our '''[[troubleshooting automation]] page may be useful if you are having issues with the automation module. <br> <br>	+	Our '''[[troubleshooting automation]]''' page may be useful if you are having issues with the automation module. <br> <br>

← Older revision		Revision as of 09:48, 7 July 2016
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		+	<span style="font-size:24pt">Troubleshooting</span>
		+	{{DISPLAYTITLE:<span style="position: absolute; clip: rect(1px 1px 1px 1px); clip: rect(1px, 1px, 1px, 1px);">{{FULLPAGENAME}}</span>}}
		+
	====Lesson periods are missing from PARS====		====Lesson periods are missing from PARS====

← Older revision		Revision as of 14:16, 20 June 2014
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−	*	+	====Lesson periods are missing from PARS====
		+
		+	If lesson periods are not showing in PARS, you may need to '''[[Applying the academic timetable\|apply the academic timetable]]'''. <br> <br>
		+
		+	====Deleting data====
		+
		+	Grading data and behaviour referrals can be deleted in bulk using the '''[[bulk delete]]''' page. <br> <br>
		+
		+	====Allowing PARS to communicate with the internet====
		+
		+	Various issues may arise if PARS cannot communicate with the internet (emails and SMS messages will not send, your licence may seem to expire, etc.) For more information about this, go to the '''[[configure proxy server]]''' page. <br> <br>
		+
		+	====Error messages====
		+
		+	Error messages encountered in PARS will automatically email themselves to our technical team. You can see a list of any error messages encountered on the '''[[helpdesk tickets]]''' page. <br> <br>
		+
		+	====Problems when loading PARS====
		+
		+	You should check that the details in your '''[[SIMS.ini]]''' are correct. <br> <br>
		+
		+	You should also check your '''[[Connect.ini]]'''. <br> <br>
		+
		+	====Technical and system management reports====
		+
		+	Various reports for the management of PARS can be found in '''[[management reports]]''', including log in times and table performance tests. <br> <br>
		+
		+	====Contacting TASC Software====
		+
		+	If you require assistance or advice, you can contact our advisers using our '''[[Online Helpdesk]]'''. <br> <br>
		+
		+	====Executing SQL statements====
		+
		+	If you need to execute an SQL statement, you can do it through PARS using the '''[[repair console]]'''. Each SQL statement will require a unique password which will be provided to you by our advisers. <br> <br>
		+
		+	====Automation troubleshooting====
		+
		+	Our '''[[troubleshooting automation]] page may be useful if you are having issues with the automation module. <br> <br>

Category:Troubleshooting - Revision history

Admin: /* Automation troubleshooting */

Admin at 09:48, 7 July 2016

Admin at 14:16, 20 June 2014

Admin: Created page with "*"