Category:Communications - Revision history

Admin: /* Importing pupils' email addresses */

2017-01-09T13:27:37Z

Importing pupils' email addresses

Admin at 09:45, 7 July 2016

2016-07-07T09:45:54Z

Admin: /* Frequently asked questions */

2015-04-07T08:44:34Z

Frequently asked questions

Admin: /* External messaging */

2015-01-14T16:29:07Z

External messaging

Admin at 10:36, 27 October 2014

2014-10-27T10:36:43Z

Admin at 15:08, 21 May 2014

2014-05-21T15:08:05Z

Admin: /* Checking that email addresses and telephone numbers are correct */

2014-05-21T13:23:53Z

Checking that email addresses and telephone numbers are correct

Admin: /* Non-technical configuration */

2014-05-13T12:09:42Z

Non-technical configuration

Admin: /* Technical configuration */

2014-05-13T12:07:46Z

Technical configuration

Admin: /* External messaging */

2014-05-13T11:21:28Z

External messaging

← Older revision		Revision as of 13:27, 9 January 2017
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	The '''[[bulk import emails]]''' tool allows you to import email addresses for pupils into your SIMS database, if you have a .csv file with the pupils' email addresses and an identifying number for the pupils, such as the ADNO or UPN. <br> <br>		The '''[[bulk import emails]]''' tool allows you to import email addresses for pupils into your SIMS database, if you have a .csv file with the pupils' email addresses and an identifying number for the pupils, such as the ADNO or UPN. <br> <br>
		+
		+	=====Import Gmail Calendars=====
		+
		+	Each user can see their calendar events from gmail in PARS. The configuration needed to achieve this is listed on the '''[[import gmail calendar]]''' page. <br> <br>

	===Non-technical configuration===		===Non-technical configuration===

← Older revision		Revision as of 09:45, 7 July 2016
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		+	<span style="font-size:24pt">Communications</span>
		+	{{DISPLAYTITLE:<span style="position: absolute; clip: rect(1px 1px 1px 1px); clip: rect(1px, 1px, 1px, 1px);">{{FULLPAGENAME}}</span>}}
		+
	PARS can be used for both internal and external communications. Parents can be contacted regarding absence or acheivements, or messages can be sent internally for various reasons. PARS also has various alerts, which will automatically be sent when certain criteria are hit such as a pupil achieving 5 positive behaviour incidents in a week (you can define how and when these alerts are sent). <br> <br>		PARS can be used for both internal and external communications. Parents can be contacted regarding absence or acheivements, or messages can be sent internally for various reasons. PARS also has various alerts, which will automatically be sent when certain criteria are hit such as a pupil achieving 5 positive behaviour incidents in a week (you can define how and when these alerts are sent). <br> <br>

@@ Line 118: / Line 118: @@
 *A member of staff is not receiving pop-up messages but not notices on the homepage
 *Email replies are going to the wrong email address
-*How can I send notices as pop-ups? <Br> <br>
+*Emails sent to staff members are going to the wrong email address
 =='''List of pages'''==

← Older revision		Revision as of 16:29, 14 January 2015
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	If you are contacting parents regarding detentions or removals, then you should use the '''[[Edit scheduled detentions/removals]]''' page which allows you to send emails or SMS messages, or to print letters. <br> <br>		If you are contacting parents regarding detentions or removals, then you should use the '''[[Edit scheduled detentions/removals]]''' page which allows you to send emails or SMS messages, or to print letters. <br> <br>
		+
		+	====Behaviour messages====
		+
		+	The '''[[edit behaviour incidents]]''' page can be used to send either SMS messages, emails or letters home to parents. <br> <br>

	====Homework emails====		====Homework emails====

@@ Line 38: / Line 38: @@
 Reports can be automated in PARS, so that they are emailed to certain staff members weekly, rather than have a staff member generate the report, then print and deliver it. You can find instructions for automating reports along with various other tips in our training guide - '''[http://www.tascsoftware.co.uk/wiki/PARS/files/basic%20reports.pdf A guide to using reports]'''. <br> <br>
 ===External messaging===
@@ Line 52: / Line 56: @@
 PARS can be used to contact parents or pupils regarding homework too. This is done via the '''[[assignment diary]]''', which is the tool used for adding and managing homework. <br> <br>
 =='''Configuration'''==

@@ Line 98: / Line 98: @@
 =='''Frequently asked questions'''==
-This is a list of frequently asked questions relating to attendance. For the answers to any of these questions, please go to '''[[communications FAQ]]'''. <br> <br>
+This is a list of frequently asked questions relating to attendance. For the answers to any of these questions, please go to the '''[[communications FAQ]]'''. <br> <br>
 *There are pupils with no name on menus, registers, etc. <br>

@@ Line 95: / Line 95: @@
 '''In order for emails and SMS messages to send correctly, you must have the correct email addresses and telephone numbers in SIMS'''. <br>
 You can check to see which addresses and numbers are held for parents, pupils or staff by using '''[[contact reports]]'''. <br> <br>
 =='''List of pages'''==

@@ Line 73: / Line 73: @@
 ===Non-technical configuration===
 Generic messages can be stored to a '''[[message bank]]''' so that staff do not have to recreate them every time they want to send a message. <br> <br>
 When behaviour incidents are recorded, staff can choose to refer the incident to another member of staff for them to action. In order for them to do this, you will need to have configured the list of '''[[behaviour referrals]]''' that can be used. <br> <br>
@@ Line 80: / Line 84: @@
 Behaviour incidents can also be referred to parents - usually for information only. Parents can be notified by either SMS or email, in either case you will need to decide what message to send. The message will need to be imported into the '''[[slip designer]]''' before it can be used. The message is written in html markup - we will write this for you free of charge. All you need to do is import the message once it has been created. <br>
 :''NB if you are referring incidents to parents via SMS then you can choose a default message that will be used whenever certain grounds and/or outcomes are recorded. This is done on the '''[[configure grounds]]''' and/or '''[[configure outcomes]]''' pages, though if you have not configured these before you should go to the '''[[:category:behaviour|behaviour category]]''' for guidance.'' <br> <br>
 The '''[[configure alerts]]''' page explains how to create automated alerts to notify staff of behavioural issues. This might be for repeated issues such as the Form Tutor being notified if 5 instances of disruption are recorded in a week, or one-off incidents such as the Head of Year being alerted to every outstanding piece of class work. <br> <br>
 You can also send alerts for issues not related to behaviour. Assistance requests allow staff to very quickly send a message asking for help, perhaps because of a medical emergency in their classroom. Attendance alerts will automatically notify staff whenever certain pupils receive specific attendance codes (such as N) or whenever those pupils truant. Both of these alerts are configured via the '''[[group manager#PARS notice recipient groups|the notice section of the group manager page]]'''. <br> <br>
 '''In order for emails and SMS messages to send correctly, you must have the correct email addresses and telephone numbers in SIMS'''. <br>

@@ Line 56: / Line 56: @@
 ===Technical configuration===
 If you wish to send emails via PARS then you need to enter your SMTP details - this can be done via the '''[[preferences#Email|preferences]]''' in PARS. <br> <br>
 If you wish to send SMS messages via PARS then you will need to create an account with Text Anywhere (the SMS provider that we work with) and then enter your account details into PARS. You can access Text Anywhere's website and enter your details into PARS both via the '''[[configure SMS]]''' page. <br>
@@ Line 63: / Line 67: @@
 You may also need to '''[[configure proxy server|configure your proxy server]]''' in order to send emails and SMS messages via PARS Connect. <br> <br>
 The '''[[bulk import emails]]''' tool allows you to import email addresses for pupils into your SIMS database, if you have a .csv file with the pupils' email addresses and an identifying number for the pupils, such as the ADNO or UPN. <br> <br>

@@ Line 40: / Line 40: @@
 ===External messaging===
 Generic messages can be sent to parents via email or SMS from the '''[[external contact]]''' page. You can also use this page to record the details of phone calls or meetings with parents. <br> <br>
 If you are contacting parents regarding detentions or removals, then you should use the '''[[Edit scheduled detentions/removals]]''' page which allows you to send emails or SMS messages, or to print letters. <br> <br>
 PARS can be used to contact parents or pupils regarding homework too. This is done via the '''[[assignment diary]]''', which is the tool used for adding and managing homework. <br> <br>