Frequently asked questions
Attendance
Can we text parents about absences?
No Insight does not have a system for this. Parents will automatically receive an Insight notice about any absences but these cannot be sent by email or SMS. [PARS], another of our products, is capable of sending absence texts to parents (and much more!)
Can parents report absences?
Yes, using the report absences page. The message will be sent via email to one or more members of staff, depending on whose email addresses are entered into the relevant field on the preferences page.
Behaviour
Can we turn off behaviour comments?
Yes. The setting to do so is found in role options. In the Behaviour/Achievements sections, there is an option in each section called "Show comments".
Exams
When are results released to parents?
By default, exam results are released at 6am the day after they are uploaded to SIMS. The number of days to hold back the results can be changed via exam preferences. Exam results are always made available in Insight at 6am.
I cannot see the exam timetable in Insight
There are two options under the role options for exam timetable. Try turning the options on and off - one of the combinations will work.
Logging In
What is the default username and password to log in to Insight?
The username is admin and the password is password.
