Frequently asked questions
Assignments questions
How to create assignments | Where are assignments pulled from?
Attendance questions
Can staff text parents regarding attendance? | How can parents report absences?
ASM / Subject questions
Deleting AM charts
Behaviour questions
How to hide comments
Email / notice questions
Can staff reply to emails they receive from pupils/parents in Insight?
Exams questions
When are exam results released to pupils?
Forums questions
How to moderate responses
Insight performance and server questions
Long loading times | Performance information
Logging in/out questions
Logging in as admin | How to reset a password | "No destination for pin" error message | User logs in to Insight and is then immediately logged out | Can a user reset their password?
Parents evening questions
Updating Insight while using Parents' Evenings | A Parents' Evening with only 1 member of staff | I can't see Parents' Evening in the menu | Parents of twins | Removing staff from Parents' Evenings | Restrict which staff parents can see | Teachers who share a class | Parents' Evening reports | Preventing staff from adding breaks to Parents' Evenings
Password questions
Users not appearing on the Password Notification screen | Message sent when using Password Notification | What if someone forgets their password and their username? | How to reset a password | Can a user reset their password? | Putting a page break in the Welcome document | Sending passwords and usernames seperately | Sending passwords to specific year groups
Report View questions
Improving the layout of reports | Can SIMS reports be displayed in Insight?
Insight appearance questions
Changing colour schemes | Changing the school logo | Changing menu icons | Changing menu titles | Changing vocabulary
User management questions
Pre-admission pupils | Running Synchronisation daily | Can pupils or parents access data when the pupil is off roll? | Users with multiple accounts | Parents at different addresses | Pupils with no representative users | Preventing users seeing each others' details
