Difference between revisions of "Address changes"

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The address changes page is used to manage request that parents have sent to you. If a change of address has been requested, it will need to be authorised by a member of staff before any action is taken. All pending requests will be shown, as well any previous requests which will have either been approved or denied. <br> <br>
 
The address changes page is used to manage request that parents have sent to you. If a change of address has been requested, it will need to be authorised by a member of staff before any action is taken. All pending requests will be shown, as well any previous requests which will have either been approved or denied. <br> <br>
  
[[Image:addresschanges01.jpg]] <br> <br>
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[[Image:addresschanges04.jpg]] <br> <br>
  
 
To deal with a pending request, first click on it so that it is highlighted in blue. Next, click the house button from the top left of the page. This will open a window where you can view the details of the requested change, and decide whether to approve or deny it. You may wish to phone the contact to confirm that the request is genuine. <br> <br>
 
To deal with a pending request, first click on it so that it is highlighted in blue. Next, click the house button from the top left of the page. This will open a window where you can view the details of the requested change, and decide whether to approve or deny it. You may wish to phone the contact to confirm that the request is genuine. <br> <br>

Revision as of 13:29, 29 August 2014

Insight can be used by parents to inform you of their new address after moving home, via the personal details page. Parents will have to provide their new address, and whether the reason for change is moving home, or correcting an error such as a typo. Parents' ability to use this feature is set using the role options.

The address changes page is used to manage request that parents have sent to you. If a change of address has been requested, it will need to be authorised by a member of staff before any action is taken. All pending requests will be shown, as well any previous requests which will have either been approved or denied.

Addresschanges04.jpg

To deal with a pending request, first click on it so that it is highlighted in blue. Next, click the house button from the top left of the page. This will open a window where you can view the details of the requested change, and decide whether to approve or deny it. You may wish to phone the contact to confirm that the request is genuine.

If more than one person lives at the address, then you will also have to decide which people are moving unless the parent entered this information when they requested the address change.

Addresschanges03.jpg

If you want approved address changes to write back to SIMS automatically, then you can activate the relevant preferences under the SIMS write back section (note that an address will change will always need to be approved before writing back to SIMS).

Under the email section of preferences, you can also find a field allowing you to specify an email address(es) for messages to be sent to whenever an address change is requested. If you do not enter an email address(es) here, then a member(s) of staff will need to periodically check the address changes page to find out if any new requests have been made.