Resource booking - Revision history

Admin: /* Room changes and cover in SIMS */

2018-12-17T16:33:18Z

Room changes and cover in SIMS

2018-12-17T16:29:07Z

Reporting

2018-11-22T16:04:58Z

2017-02-14T16:07:22Z

Creating categories

2017-02-14T15:49:18Z

Making bookings

2016-07-06T10:03:29Z

Making bookings

2016-07-06T10:01:06Z

Managing resources

2016-06-07T12:23:48Z

Making bookings

2016-05-31T13:41:04Z

Reporting

2016-05-31T13:40:57Z

Reporting

← Older revision		Revision as of 16:33, 17 December 2018
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	<br>		<br>

−	There is a Collision feature in Insight to handle this.	+	There is a Collision feature in Insight to handle this. The following '''[[role options]]''' are required to manage collisions: <br>
		+	''Manage > Resource Booking'' (On) <br>
		+	''Manage > Resource Booking > Allow configuration'' (On) <br> <br>
		+
		+	You should then access the Resource Booking screen in Insight. At the top right of the page click '''Configure'''. On the Configuration page click the '''Collisions''' button. You can then either click '''Report''' to view a list of Collisions, or click '''Delete''' to delete all of the Insight bookings where Collisions exist. <br> <br>
		+
		+	If you use the '''Delete''' feature, any user that has had a booking deleted will automatically receive an email notifying them. <br> <br>
		+
		+	{{Note\|Insight needs to be configured in order to send emails and SMS messages. See the '''[[communication setup]]''' page for further information.}} <br>

← Older revision		Revision as of 16:29, 17 December 2018
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	The '''Report''' button at the top right of the page is used to run reports. The report will show the bookings for selected rooms/resources over a date range. <br> <br>		The '''Report''' button at the top right of the page is used to run reports. The report will show the bookings for selected rooms/resources over a date range. <br> <br>
		+
		+	===Room changes and cover in SIMS===
		+
		+	If a room has already been booking in Insight and then a room closure, room change or cover is applied in SIMS to the same room, there will be a collision. This is where two bookings are made for the same room at the same time. <br> <br>
		+
		+	{{Note\|This does not occur if the room change/room closure/cover is applied in SIMS first, as Insight will not allow a booking to be made in this case. The issue only arises when a booking is made in Insight first, and then a change is made in SIMS}}
		+	<br>
		+
		+	There is a Collision feature in Insight to handle this.

← Older revision		Revision as of 16:07, 14 February 2017
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	<div>[[Image:resource_category1.jpg]]</div> <br> <br>		<div>[[Image:resource_category1.jpg]]</div> <br> <br>
		+
		+	===Restricting rooms or resources===
		+
		+	When creating categories (above) it is possible to restrict certain rooms/resources so that they can only be booked by certain members of staff. This is commonly used for conference rooms. A Restrict button will appear next to each room/resource: <br> <br>
		+
		+	[[Image:restricted_resource.jpg]] <br> <br>

	===Adding intervals===		===Adding intervals===

← Older revision		Revision as of 15:49, 14 February 2017
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	The user can then reserve the room/resource by clicking the Reserve button next to the period(s) during the day that they require it. If the item is not available at the times they require, the user can select a new item by clicking on the item's name. <br> <br>		The user can then reserve the room/resource by clicking the Reserve button next to the period(s) during the day that they require it. If the item is not available at the times they require, the user can select a new item by clicking on the item's name. <br> <br>
		+
		+	The bottom of the page will show a grid with all resources and rooms displayed. This is used to see an overview of all bookings for the day. The grid is colour coded; green slots are available and grey slots are unavailable. <br> <br>
		+
		+	[[Image:daily_resources.jpg]] <br> <br>

	===Reporting===		===Reporting===

@@ Line 36: / Line 36: @@
 Users reserve rooms or resources by first selecting the date on which they would like to make the reservation. Once done, the "Select resource" link is used to select the type of resource required. <br> <br>
-<div>[[Image:resource_select_category1.jpg]]</div> <br> <br>
+<div>[[Image:resource_select_category2.jpg]]</div> <br> <br>
-The user selects the category they require, then one of the resources or rooms in that category. Once a room/resource has been selected, the schedule for that item will appear at the bottom of the page. <br> <br>
+The user selects the category they require, then one of the resources or rooms in that category. Once a room/resource has been selected, the schedule for that item will appear at the bottom of the page. Resources that are in downtime (which means they are broken or are otherwise unavailable) will be highlighted in red. <br> <br>
 <div>[[Image:resource_reserve.jpg]]</div> <br> <br>

@@ Line 14: / Line 14: @@
 The resource should be named. The name should not include the number of items e.g. "iPads (20)" is not a suitable name as 20 should not appear in the title of the resource. <br> <br>
-Caretakers can be added, which are people who are responsible for maintaining the resource (upgrading items, updating software, etc.). Periods of downtime can also be added for these reasons. <br> <br>
+Caretakers can be added, which are people who are responsible for maintaining the resource (upgrading items, updating software, etc.). Periods of downtime can also be added for these reasons. When users are bookings resources, they will be able report malfunctions with the resources. This will place the resource into downtime (so that it cannot be reserved until the problem has been fixed) and send an email to the catetaker informing them of the problem. <br> <br>
 ===Creating categories===

@@ Line 48: / Line 48: @@
 The report button at the top right of the page is used to run a report showing the bookings for users over a date range. <br> <br>
-[[Category:Additional module]]
+[[Category:Additional modules]]
 [[Category:Management]]
 [[Category:Features]]