Email address changes - Revision history

Admin: Redirected page to Personal details

2018-05-10T14:53:20Z

Redirected page to Personal details

Admin at 08:39, 14 April 2016

2016-04-14T08:39:03Z

Admin: /* Managing requests */

2016-04-05T15:38:24Z

Managing requests

Admin at 15:34, 5 April 2016

2016-04-05T15:34:17Z

Admin at 13:59, 22 February 2016

2016-02-22T13:59:45Z

Admin: /* Managing requests */

2015-12-08T15:47:46Z

Managing requests

Admin at 10:43, 22 May 2015

2015-05-22T10:43:53Z

Admin at 12:35, 11 May 2015

2015-05-11T12:35:41Z

Admin at 10:14, 2 September 2014

2014-09-02T10:14:10Z

Admin at 10:00, 2 September 2014

2014-09-02T10:00:06Z

← Older revision		Revision as of 14:53, 10 May 2018
Line 1:		Line 1:
−	~~__FORCETOC__~~	+	#redirect[[Personal details]]
−	Insight can be used by parents to inform you of changes to their email address(es), via the [[personal details]] page. Parents will have to provide their new address and the reason for change i.e. creating a new email account correcting an error. Parents' ability to use this feature is set using the [[role options]]. <br> <br>
−
−	~~==The Email address changes page==~~
−
−	The email address changes page is used to manage request that parents have sent to you. If a change of email address has been requested it will need to be authorised by a member of staff before any action is taken. All pending requests will be shown, as well any previous requests which will have either been approved or denied. <br> <br>
−
−	~~<div>[[Image:emailaddresschange2.jpg]]</div> <br> <br>~~
−
−	Insight can be configured so that an email alert is sent to a staff member whenever an email address change is requested and these changes write back to SIMS automatically, once approved by staff. <br> <br>
−
−	~~==Managing requests==~~
−
−	To deal with a pending request, first click on it so that it is highlighted in blue. Next, click the globe button from the top left of the page. This will open a window where you can view the details of the requested change, and decide whether to approve or deny it. You may wish to phone the contact to confirm that the request is genuine. <br> <br>
−
−	~~<div>[[Image:emailaddresschanges3a.jpg]]</div> <br> <br>~~
−
−	~~If you want approved email address changes to write back to SIMS automatically, then you can activate the relevant [[preferences~~#~~SIMS Write-back\|preferences]] under the SIMS write back section (note that an email address will change will always need to be approved before writing back to SIMS). <br> <br>~~
−
−	Regardless of whether or not the change writes back to SIMS, accepting a parent's email change request will never also change their username. If you are using email addresses as usernames, then an admin user can update the parent's username to match their new email address, by using the match button on the [[users]] page. <br> <br>
−
−	~~Under the email section of~~ [[preferences#Email\|preferences]], you can also find a field allowing you to specify an email address(es) for messages to be sent to whenever an email address change is requested. If you do not enter an email address(es) in that preference, then a member(s) of staff will need to periodically check the email address changes page to find out if any new requests have been made. Note that the email section of the preferences page must contain the details ~~of your mail server in order for Insight to send emails. <br> <br>~~
−
−	~~[[Category:Management~~]]

@@ Line 18: / Line 18: @@
 If you want approved email address changes to write back to SIMS automatically, then you can activate the relevant [[preferences#SIMS Write-back|preferences]] under the SIMS write back section (note that an email address will change will always need to be approved before writing back to SIMS). <br> <br>
-Regardless of whether or not the change writes back to SIMS, accepting a parent's email change request will never also change their username. If you are using email addresses as usernames, then an [[admin user]] can update the parent's username to match their new email address, by using the match button on the [[users]] page. <br> <br>
+Regardless of whether or not the change writes back to SIMS, accepting a parent's email change request will never also change their username. If you are using email addresses as usernames, then an admin user can update the parent's username to match their new email address, by using the match button on the [[users]] page. <br> <br>
 Under the email section of [[preferences#Email|preferences]], you can also find a field allowing you to specify an email address(es) for messages to be sent to whenever an email address change is requested. If you do not enter an email address(es) in that preference, then a member(s) of staff will need to periodically check the email address changes page to find out if any new requests have been made. Note that the email section of the preferences page must contain the details of your mail server in order for Insight to send emails. <br> <br>
 [[Category:Management]]

@@ Line 14: / Line 14: @@
 To deal with a pending request, first click on it so that it is highlighted in blue. Next, click the globe button from the top left of the page. This will open a window where you can view the details of the requested change, and decide whether to approve or deny it. You may wish to phone the contact to confirm that the request is genuine. <br> <br>
-<div>[[Image:emailaddresschanges3.jpg]]</div> <br> <br>
+<div>[[Image:emailaddresschanges3a.jpg]]</div> <br> <br>
 If you want approved email address changes to write back to SIMS automatically, then you can activate the relevant [[preferences#SIMS Write-back|preferences]] under the SIMS write back section (note that an email address will change will always need to be approved before writing back to SIMS). <br> <br>

@@ Line 6: / Line 6: @@
 The email address changes page is used to manage request that parents have sent to you. If a change of email address has been requested it will need to be authorised by a member of staff before any action is taken. All pending requests will be shown, as well any previous requests which will have either been approved or denied. <br> <br>
-[[Image:emailaddresschange01.jpg]] <br> <br>
+<div>[[Image:emailaddresschange2.jpg]]</div> <br> <br>
 Insight can be configured so that an email alert is sent to a staff member whenever an email address change is requested and these changes write back to SIMS automatically, once approved by staff. <br> <br>
@@ Line 14: / Line 14: @@
 To deal with a pending request, first click on it so that it is highlighted in blue. Next, click the globe button from the top left of the page. This will open a window where you can view the details of the requested change, and decide whether to approve or deny it. You may wish to phone the contact to confirm that the request is genuine. <br> <br>
-[[Image:emailaddresschanges02.jpg]] <br> <br>
+<div>[[Image:emailaddresschanges3.jpg]]</div> <br> <br>
 If you want approved email address changes to write back to SIMS automatically, then you can activate the relevant [[preferences#SIMS Write-back|preferences]] under the SIMS write back section (note that an email address will change will always need to be approved before writing back to SIMS). <br> <br>

← Older revision		Revision as of 13:59, 22 February 2016
Line 22:		Line 22:
	Under the email section of [[preferences#Email\|preferences]], you can also find a field allowing you to specify an email address(es) for messages to be sent to whenever an email address change is requested. If you do not enter an email address(es) in that preference, then a member(s) of staff will need to periodically check the email address changes page to find out if any new requests have been made. Note that the email section of the preferences page must contain the details of your mail server in order for Insight to send emails. <br> <br>		Under the email section of [[preferences#Email\|preferences]], you can also find a field allowing you to specify an email address(es) for messages to be sent to whenever an email address change is requested. If you do not enter an email address(es) in that preference, then a member(s) of staff will need to periodically check the email address changes page to find out if any new requests have been made. Note that the email section of the preferences page must contain the details of your mail server in order for Insight to send emails. <br> <br>

−	[[Category:~~Features~~]]	+	[[Category:Management]]

← Older revision		Revision as of 15:47, 8 December 2015
Line 22:		Line 22:
	Under the email section of [[preferences#Email\|preferences]], you can also find a field allowing you to specify an email address(es) for messages to be sent to whenever an email address change is requested. If you do not enter an email address(es) in that preference, then a member(s) of staff will need to periodically check the email address changes page to find out if any new requests have been made. Note that the email section of the preferences page must contain the details of your mail server in order for Insight to send emails. <br> <br>		Under the email section of [[preferences#Email\|preferences]], you can also find a field allowing you to specify an email address(es) for messages to be sent to whenever an email address change is requested. If you do not enter an email address(es) in that preference, then a member(s) of staff will need to periodically check the email address changes page to find out if any new requests have been made. Note that the email section of the preferences page must contain the details of your mail server in order for Insight to send emails. <br> <br>

−	[[Category:~~Manage~~]]	+	[[Category:Features]]

@@ Line 1: / Line 1: @@
-Insight can be used by parents to inform you of changes to their email address(es), via the [[personal details]] page. Parents will have to provide their new address, and whether the reason for change is opening a new account, or correcting an error such as a typo. Parents' ability to use this feature is set using the [[role options]]. <br> <br>
+__FORCETOC__
-The email address changes page is used to manage request that parents have sent to you. If a change of email address has been requested, it will need to be authorised by a member of staff before any action is taken. All pending requests will be shown, as well any previous requests which will have either been approved or denied. <br> <br>
+==The Email address changes page==
 [[Image:emailaddresschange01.jpg]] <br> <br>
 To deal with a pending request, first click on it so that it is highlighted in blue. Next, click the globe button from the top left of the page. This will open a window where you can view the details of the requested change, and decide whether to approve or deny it. You may wish to phone the contact to confirm that the request is genuine. <br> <br>
@@ Line 11: / Line 18: @@
 If you want approved email address changes to write back to SIMS automatically, then you can activate the relevant [[preferences#SIMS Write-back|preferences]] under the SIMS write back section (note that an email address will change will '''always''' need to be approved before writing back to SIMS). <br> <br>
-Regardless of whether or not the change writes back to SIMS, accepting a parent's email change request will never also change their username. If you are using email addresses as usernames, then an [[:category:admin|admin]] user can update the parent's username to match their new email address, by using the match button on the [[users]] page. <br> <br>
+Regardless of whether or not the change writes back to SIMS, accepting a parent's email change request will never also change their username. If you are using email addresses as usernames, then an [[admin user]] can update the parent's username to match their new email address, by using the match button on the [[users]] page. <br> <br>
-[[Category:Admin]]
+Under the email section of [[preferences#Email|preferences]], you can also find a field allowing you to specify an email address(es) for messages to be sent to whenever an email address change is requested. If you do not enter an email address(es) in that preference, then a member(s) of staff will need to periodically check the email address changes page to find out if any new requests have been made. Note that the email section of the preferences page must contain the details of your mail server in order for Insight to send emails. <br> <br>