Reviewing information

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Once information has been entered into Cura by staff members, somebody with the relevant severity level will need to review the information to decide whether any action needs to be taken to protect children from harm and to maintain their development. This is called reviewing information.

Accessing information

A summary of most pieces of information is available to all staff, but the specific details and the ability to take action as a result of the information are restricted via a user's clearance level (User permissions). As long as your clearance level is not lower than the clearance level given to a piece of information, and you are not using the simplified view, you will be able to view and action information within Cura.

Information can be accessed and reviewed via either the students page or the home page, both are explained below.

Students

To access a piece of information via the students page, first click the green open Openbutton.jpg button on the name of a pupil.

Accessing01.jpg

Next, go to the "Chronology" tab and click the green open Openbuttonchronology.jpg button next to the piece of information you wish to view.

Accessing02.jpg

Home page

On your home page click on either the Alerts or Reviews tab. You will see a list of pupils names (if you have any outstanding alerts or reviews).

Alerts

Click on a pupil's name to open the students file or below the students name you will see the list of incidents relating to that pupil. If the background colour of an incident is greyed out, then you do not have a high enough clearance level to access that information.

Accessing03.jpg

Reviews

The reviews tab will show you concerns that have been recorded, which have a severity level that indicates you are the person that should be reviewing the incident (although you still may not be able to review the concern if your clearance level is not high enough).
As with the Alerts, click on the concern to review it.

Accessing03b.jpg

Reviewing information

Once you have accessed a piece of information about a pupil, you will be on a page similar to that used when recording information.
However you will have two extra tabs at the top of the page; Actions and History.

Actions.jpg

You can edit any of the details that were originally entered such as the clearance or severity level, as well as adding new information such as comments.
This can be done by either selecting on the tabs (Summary, Detail, Documents) or clicking on the Orange Severityorange.jpg severity button that will take you to the summary page.

History

The history tab will show you a complete log of all of the modifications that have been made to a concern; you can see who recorded it, who edited the concern and when, and who reviewed it.

History1.jpg

Actions

You can use the actions tab to decide what you are going to do about the recorded concern.

Abuse classification

If you believe the pupil is being abused, then you can use the drop down box to the right to classify the type of abuse e.g. female genital mutilation.

The list has different classifications to choose from:

  • Not classified
  • Physical
  • Physical - Restraint
  • Sexual
  • Sexual - Female genital mutilation
  • Sexual - E-safety
  • Neglect
  • Emotional
  • Emotional - E-safety
  • Emotional - Radicalisation

Abuseclassification.jpg

Select an action

After an abuse classification has been selected, required next is to select one of the three actions. This is where you decide:

  • Undecided - if the concern is to be reviewed by someone with a higher or lower severity range than yourself, or by yourself at a later time
  • No further action to be taken - If no further action is required, as the concern may have resolved earlier or may be a duplicate
  • The following actions are to be taken - If a planned action is required

For all actions explained in further detail please see below.

Undecided

If you click undecided then you will still be expected to review the concern at a later time, unless you change the severity of the incident so that different member of staff can review it instead.

Undecided.jpg

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen.

No further action to be taken

Alternatively if you feel no further action is required please fill in the reasons in the details box below.
You may find more than one staff member, may put the same concern on, should this be the case please tick the "Duplicate concern" as a reason, the box below will automatically be filled in for you and greyed out.

Nofurtheraction.jpg

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern.

The following actions are to be taken

If you select "The following actions are to be taken" click on the blue "Add" button which will open up a new planned action screen.

Actionsselection.jpg

Here you should enter information:

  • Choose a date and select a type either a meeting, correspondence or action
  • If you feel the planned action could take all day then tick the "All day" box
  • Should you have just completed the planned action and wish to make a note of it, enter the details and tick "Resolve on save" box, this will open the summary page for you to fill in the details

Alternatively for a planned action for a later date simply enter the required information and click on the grey "Ok" button.

Planaction.jpg

This planned action will now appear on the screen as an outstanding action the options you have is to "Open" or "Resolve".

Planactionoptions.jpg

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern.

Exporting planned action to local calendar

On the right hand side of the planned action you have an "export to calendar feature" Exportcalendar.jpg that allows you to export the planned action to your local calendar, this is available for Google, Yahoo and Outlook calendars. This scheduled action will now also appear on your home page under the "Planned actions" tab.

Calendarexport.jpg