Difference between revisions of "Main Page"
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Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm) <br> | Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm) <br> | ||
− | = | + | '''<span style="color:#042352; font-size:18pt;">Help and Support</span>'''<br> |
+ | Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm) <br> <br> | ||
+ | '''<span style="color:#042352; font-size:12pt;">Online Support</span>'''<br> | ||
Our online helpdesk is available via <span class="plainlinks">[http://www.tascsoftware.co.uk/web/support/secure.aspx www.tascsoftware.co.uk]</span>. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at <span class="plainlinks">[mailto:support@tascsoftware.co.uk support@tascsoftware.co.uk]</span> and we'll create an account for you, or call us on '''01902 824281'''. Please note that support queries via email should be sent through the helpdesk, not emailed directly. <br> | Our online helpdesk is available via <span class="plainlinks">[http://www.tascsoftware.co.uk/web/support/secure.aspx www.tascsoftware.co.uk]</span>. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at <span class="plainlinks">[mailto:support@tascsoftware.co.uk support@tascsoftware.co.uk]</span> and we'll create an account for you, or call us on '''01902 824281'''. Please note that support queries via email should be sent through the helpdesk, not emailed directly. <br> | ||
+ | [http://www.tascsoftware.co.uk/wiki/PARS_Connect/files/downloadable%20helpdesk%20guide.pdf A guide to using the helpdesk] <br> <br> | ||
− | + | '''<span style="color:#042352; font-size:12pt;">Telephone Support</span>'''<br> | |
+ | For any technical queries, network questions, software updates or programming, please contact PARS TECHNICAL SERVICES. <br> | ||
+ | If you would like end user support - how to configure, generate reports or new features, please contact PARS SUPPORT DESK. <br> | ||
+ | Both departments can be reached via our switchboard on '''01902 824281''' <br> <br> | ||
− | = | + | '''<span style="color:#042352; font-size:12pt;">Training</span>'''<br> |
− | + | Remote and onsite training sessions are available on request. Please email [mailto:sales@tascsoftware.co.uk sales@tascsoftware.co.uk] or contact Jenny Urey direct on either [mailto:j.urey@tascsoftware.co.uk j.urey@tascsoftware.co.uk] or '''07725 877802''' to arrange. | |
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− | Remote and onsite training sessions are available on request. Please email sales@tascsoftware.co.uk or contact Jenny Urey direct on either j.urey@tascsoftware.co.uk or 07725 877802 to arrange |
Revision as of 08:38, 10 August 2015
TASC Software continue to update Cura listening to schools, taking into consideration their individual needs as well as sharing good practice. If you have a problem to solve concerning child protection / pupil safety and you would like a new feature in Cura to save you time then please let us know.
Click here for more new features.
Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm)
Help and Support
Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm)
Online Support
Our online helpdesk is available via www.tascsoftware.co.uk. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at support@tascsoftware.co.uk and we'll create an account for you, or call us on 01902 824281. Please note that support queries via email should be sent through the helpdesk, not emailed directly.
A guide to using the helpdesk
Telephone Support
For any technical queries, network questions, software updates or programming, please contact PARS TECHNICAL SERVICES.
If you would like end user support - how to configure, generate reports or new features, please contact PARS SUPPORT DESK.
Both departments can be reached via our switchboard on 01902 824281
Training
Remote and onsite training sessions are available on request. Please email sales@tascsoftware.co.uk or contact Jenny Urey direct on either j.urey@tascsoftware.co.uk or 07725 877802 to arrange.