Difference between revisions of "Main Page"

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'''<div style="color:#042352; font-size:18pt;">Help and Support</div>'''<br>
 
'''<div style="color:#042352; font-size:18pt;">Help and Support</div>'''<br>
Should you need any further help, the TASC Software online helpdesk is available during normal office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm) where our team will be glad to assist you. Telephone support is available on '''01902 824281''' or you can fax us on '''01902 824283'''.
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Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm) <br>
  
You can also access our online helpdesk via <span class="plainlinks">[http://www.tascsoftware.co.uk/web/support/secure.aspx www.tascsoftware.co.uk]</span>. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at <span class="plainlinks">[mailto:support@tascsoftware.co.uk support@tascsoftware.co.uk]</span> and we'll create an account for you, or call us using the number above. Please note that support queries via email should be sent through the helpdesk, not emailed directly.
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==Online Support==
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Our online helpdesk is available via <span class="plainlinks">[http://www.tascsoftware.co.uk/web/support/secure.aspx www.tascsoftware.co.uk]</span>. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at <span class="plainlinks">[mailto:support@tascsoftware.co.uk support@tascsoftware.co.uk]</span> and we'll create an account for you, or call us on '''01902 824281'''. Please note that support queries via email should be sent through the helpdesk, not emailed directly. <br>
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[http://www.tascsoftware.co.uk/wiki/PARS/index.php?title=Online_Helpdesk  Guide to using helpdesk login]
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==Telephone Support==
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For any technical queries, network questions, software updates, programming or Student review updates, please contact PARS TECHNICAL SERVICES <br>
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If you would like end user support - how to configure PARS, generate reports or new features, please contact PARS SUPPORT DESK  <br>
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Both departments can be reached via our switchboard on '''01902 824281'''
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==Training==
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Remote and onsite training sessions are available on request.  Please email sales@tascsoftware.co.uk or contact Jenny Urey direct on either j.urey@tascsoftware.co.uk or 07725 877802 to arrange

Revision as of 12:25, 6 August 2015

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Welcome to the Cura Wiki!


Installation
Getting started
Recording Information

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Training Guides


Cura Setup
Recording Concerns
More Training Guides ...

New Features


TASC Software continue to update Cura listening to schools, taking into consideration their individual needs as well as sharing good practice. If you have a problem to solve concerning child protection / pupil safety and you would like a new feature in Cura to save you time then please let us know.
Click here for more new features.

Help and Support


Please note: Office hours (Mon - Thu, 9am - 5pm; Fri, 9am - 4.30pm)

Online Support

Our online helpdesk is available via www.tascsoftware.co.uk. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at support@tascsoftware.co.uk and we'll create an account for you, or call us on 01902 824281. Please note that support queries via email should be sent through the helpdesk, not emailed directly.

Guide to using helpdesk login

Telephone Support

For any technical queries, network questions, software updates, programming or Student review updates, please contact PARS TECHNICAL SERVICES
If you would like end user support - how to configure PARS, generate reports or new features, please contact PARS SUPPORT DESK
Both departments can be reached via our switchboard on 01902 824281

Training

Remote and onsite training sessions are available on request. Please email sales@tascsoftware.co.uk or contact Jenny Urey direct on either j.urey@tascsoftware.co.uk or 07725 877802 to arrange