FAQs - Revision history

Mannysingh at 13:16, 29 June 2022

2022-06-29T13:16:15Z

Mannysingh at 13:15, 29 June 2022

2022-06-29T13:15:43Z

Mannysingh at 12:24, 13 August 2021

2021-08-13T12:24:40Z

Mannysingh at 12:23, 13 August 2021

2021-08-13T12:23:21Z

Mannysingh at 12:20, 13 August 2021

2021-08-13T12:20:31Z

Admin: /* Does the data in Cura write back to SIMS? */

2016-08-26T12:37:45Z

Does the data in Cura write back to SIMS?

Admin: /* Editing or deleting the admin account */

2016-08-26T12:36:53Z

Editing or deleting the admin account

Admin: /* Editing or deleting the admin account */

2016-08-26T12:35:50Z

Editing or deleting the admin account

Admin: /* Users with PINS could login previously, but now always see a message about incorrect PINs */

2016-08-26T12:32:14Z

Users with PINS could login previously, but now always see a message about incorrect PINs

Admin: /* Change password */

2016-08-26T12:26:52Z

Change password

@@ Line 3: / Line 3: @@
 =Change password=
-If you have forgotten your password to Cura, you will need to click the "'''Forgotten password?'''" link at the bottom of the login page. Please go to the Cura login page https://cura.tascsoftware.co.uk <br> <br>
+If you have forgotten your password to Cura, you will need to click the "'''Forgotten password?'''" link at the bottom of the login page. Please go to the Cura login page '''https://cura.tascsoftware.co.uk''' <br> <br>
 [[Image:Dontknowpasswordlink.jpg|250px]] <br> <br>

@@ Line 3: / Line 3: @@
 =Change password=
-If you have forgotten your password to Cura, you will need to click the "'''Forgotten password?'''" link at the bottom of the login page. <br> <br>
+If you have forgotten your password to Cura, you will need to click the "'''Forgotten password?'''" link at the bottom of the login page. Please go to the Cura login page https://cura.tascsoftware.co.uk <br> <br>
 [[Image:Dontknowpasswordlink.jpg|250px]] <br> <br>

@@ Line 10: / Line 10: @@
 [[Image:Dontknowpassword.jpg|250px]] <br> <br>
-This will send an email to your email address. In the email, there will be a link that you should click. This will open another copy of Cura - you can close this new page immediately. A new password will then be emailed to you. <br> <br>
+This will send an email to your email address. In the email, there will be a link that you should click. This will open another copy of Cura - you can close this new page immediately. A change your password page will appear, please update and use your new login details. <br> <br>
 =Getting a new PIN number=

@@ Line 6: / Line 6: @@
 [[Image:Dontknowpasswordlink.jpg|250px]] <br> <br>
-Enter your email address and click the "'''Password recovery'''" button. <br>
+Enter your email address and click the "'''Email Link'''" button. <br>
 [[Image:Dontknowpassword.jpg|250px]] <br> <br>

@@ Line 3: / Line 3: @@
 =Change password=
-If you have forgotten your password to Cura, you will need to click the "'''Don't know your password?'''" link at the bottom of the login page. <br> <br>
+If you have forgotten your password to Cura, you will need to click the "'''Forgotten password?'''" link at the bottom of the login page. <br> <br>
 [[Image:Dontknowpasswordlink.jpg|250px]] <br> <br>

@@ Line 65: / Line 65: @@
 =Does the data in Cura write back to SIMS?=
-No. Cura uses its own separate database entirely. This is mostly for security, but there are also no fields in SIMS to hold the data from Cura. <br> <br>
+Cura '''does not''' write back to SIMS. Cura uses its own separate database entirely. This is mostly for security, but there are also no fields in SIMS to hold the data from Cura. <br> <br>
 [[Category:Usage]]
 [[Category:Configuration]]
 [[Category:Technical]]

@@ Line 47: / Line 47: @@
 If you need to amend the details of the admin account or delete it (perhaps because the member of staff using the account has left school, or has lost their phone and needs a new QR code) then you will need to delete and recreate the admin account. To do this, you must log on to the server on which Cura is installed. <br> <br>
-Once logged onto the server, go to the Cura folder and edit the web.config file. Look for a setting called "mode": <br> <br>
+Once logged onto the server, go to the Cura folder and edit the web.config file. Look for a setting called "'''mode'''": <br> <br>
   <setting name="mode" serializeAs="String">
@@ Line 53: / Line 53: @@
   </setting>
-<br>The value of the "mode" setting needs to be changed to "deleteadmin". <br> <br>
+<br>The value of the "mode" setting needs to be changed to "'''deleteadmin'''". <br> <br>
   <setting name="mode" serializeAs="String">
@@ Line 61: / Line 61: @@
 <br>Then the next time any user visits the Cura page, the admin account will be deleted. On screen a message will displayed to confirm this: '''The user Admin has been deleted from the memberships database. Admin accounts deleted: 1.''' <br>
-<br>Once this is done, you should change the value back to "normal" and recreate the '''[[admin account#Creating an admin account|<span style="">admin account</span>]]'''. '''Note that while the value is set to "deleteadmin", users will not be able to log in to Cura.''' <br> <br>
+<br>Once this is done, you should change the value back to "'''normal'''" and recreate the '''[[admin account#Creating an admin account|<span style="">admin account</span>]]'''. '''Note that while the value is set to "deleteadmin", users will not be able to log in to Cura.''' <br> <br>
 =Does the data in Cura write back to SIMS?=

@@ Line 50: / Line 50: @@
   <setting name="mode" serializeAs="String">
-   <value>normal</value>
+   <value>'''normal'''</value>
   </setting>
@@ Line 56: / Line 56: @@
   <setting name="mode" serializeAs="String">
-   <value>deleteadmin</value>
+   <value>'''deleteadmin'''</value>
   </setting>

@@ Line 39: / Line 39: @@
 Your server's time may have misaligned with the 'real' time. Log on to the server that is hosting Cura and go to this webpage: <br>
-[http://www.earthtools.org/timezone/51/0] <br> <br>
+[http://www.timeanddate.com/worldclock/uk/london] <br> <br>
 If the server's time is different to the time on that webpage '''by more than 30 seconds''' then the server's time is wrong. If the server handles its own time then you can simply update the time on the server. If the time is provided to the server by another machine using an NTP protocol, then you will need to update the time on that machine, which will in turn update the server. <br> <br>