CuraWiki - User contributions [en-gb]

Training guides

2022-08-11T10:00:10Z

Mannysingh:

==Installing & Configuring Cura==

[https://www.tascsoftware.co.uk/wiki/CURA/files/Cura%20Setup.pdf Cura Setup] [[Image:pdf.jpg|16px]] 
[https://www.tascsoftware.co.uk/wiki/CURA/files/Cura%20Setup.docx Cura Setup] [[Image:word.jpg|16px]] 

==Beginner's Guides==

[https://www.tascsoftware.co.uk/wiki/CURA/files/downloadable%20helpdesk%20guide.pdf A guide to using our online helpdesk] [[Image:pdf.jpg|16px]] 

[https://www.tascsoftware.co.uk/wiki/CURA/files/Recording%20concerns.pdf Recording Concerns] [[Image:pdf.jpg|16px]] 
[https://www.tascsoftware.co.uk/wiki/CURA/files/Recording%20concerns.docx Recording Concerns] [[Image:word.jpg|16px]] 

==MIS Reports for Cura Import==

[https://www.tascsoftware.co.uk/wiki/CURA/files/SIMS%20Exports.zip The staff and student report structures for SIMS] [[Image:zip.jpg|24px]] 

[[Category:Usage]]
[[Category:Configuration]]

Training guides

2022-08-11T09:58:06Z

Mannysingh:

==Installing & Configuring Cura==

[https://tascsoftware.co.uk/wiki/CURA/files/Cura_-_All_Users_-_Register.pdf Cura Setup] [[Image:pdf.jpg|16px]] 
[https://tascsoftware.co.uk/wiki/CURA/files/Cura%20Setup.docx Cura Setup] [[Image:word.jpg|16px]] 

==Beginner's Guides==

[https://tascsoftware.co.uk/wiki/CURA/files/downloadable%20helpdesk%20guide.pdf A guide to using our online helpdesk] [[Image:pdf.jpg|16px]] 

[https://tascsoftware.co.uk/wiki/CURA/files/Recording%20concerns.pdf Recording Concerns] [[Image:pdf.jpg|16px]] 
[https://tascsoftware.co.uk/wiki/CURA/files/Recording%20concerns.docx Recording Concerns] [[Image:word.jpg|16px]] 

==MIS Reports for Cura Import==

[https://tascsoftware.co.uk/wiki/CURA/files/SIMS%20Exports.zip The staff and student report structures for SIMS] [[Image:zip.jpg|24px]] 

[[Category:Usage]]
[[Category:Configuration]]

Training guides

2022-08-11T09:54:36Z

Mannysingh:

==Installing & Configuring Cura==

[http://tascsoftware.co.uk/wiki/CURA/files/Cura_-_All_Users_-_Register.pdf Cura Setup] [[Image:pdf.jpg|16px]] 
[http://tascsoftware.co.uk/wiki/CURA/files/Cura%20Setup.docx Cura Setup] [[Image:word.jpg|16px]] 

==Beginner's Guides==

[http://tascsoftware.co.uk/wiki/CURA/files/downloadable%20helpdesk%20guide.pdf A guide to using our online helpdesk] [[Image:pdf.jpg|16px]] 

[http://tascsoftware.co.uk/wiki/CURA/files/Recording%20concerns.pdf Recording Concerns] [[Image:pdf.jpg|16px]] 
[http://tascsoftware.co.uk/wiki/CURA/files/Recording%20concerns.docx Recording Concerns] [[Image:word.jpg|16px]] 

==MIS Reports for Cura Import==

[http://tascsoftware.co.uk/wiki/CURA/files/SIMS%20Exports.zip The staff and student report structures for SIMS] [[Image:zip.jpg|24px]] 

[[Category:Usage]]
[[Category:Configuration]]

File:Cura - All Users - Register.pdf

2022-08-11T09:54:11Z

Mannysingh:

TASC Software Community Portal

2022-08-11T09:47:58Z

Mannysingh: Created page with "The help desk will provide you with support for specific queries. Raise a ticket on the help desk and our team of support will be available to assist you. https://helpdesk.t..."

The help desk will provide you with support for specific queries.

Raise a ticket on the help desk and our team of support will be available to assist you.

https://helpdesk.tascsoftware.co.uk/

Admin account

2022-07-27T15:38:43Z

Mannysingh:

The Cura software uses an admin account to adjust user profiles and settings. 
If you do not have an existing admin account then you will need to '''"Register"''' button on the Cura login page '''(https://cura.tascsoftware.co.uk)''' allowing you to register and follow on screen prompts to create a new admin account. 

=Creating an admin account=
The first account you need to create is the admin account. Go to the Cura homepage with your unique URL, and click the "Register" link on the page or if you use any authenticated service such as Microsoft, Google or others you can click on the relevant icon to login in with your existing details. 

[[Image:registeraccount.jpg|600px]] 

You will then need to enter the details for the admin account, including a username, an email address and password. '''The email address that you use must be registered with us''', otherwise you will not be able to log in to Cura. If you are not sure whether your email address has been registered, please contact the '''[[Help|TASC Software Help Desk]]'''. Once done, you will be given a QR code - scan this with your phone/mobile device or enter the 20 character code into an authenticator. You will need this to log in to Cura and you will not be given another QR code, unless you '''[[FAQs#Editing or deleting the admin account|delete the admin account]]'''. 

[[Image:registration.jpg|600px]] 

You will notice that the Network time and Server time are both displayed. The server time is the time on the server that you are currently using and the Network time is the current time taken from the Internet. The difference between the two times must be less than 60 seconds otherwise users will experience problems when trying to log in. 

If the two times differ by more than 60 seconds then you need to change the time on your current server to reflect the Network time. If your current server's time is provided by another machine using the NTP protocol then you should update the time on that other machine. 

Once the times closely match each other and the Authenticator on your phone or mobile device is matching the code shown on screen, you can click the link to be taken to the Cura login screen, where you will be able to log in. 

=Giving yourself permissions=

[[Image:adminperms2.jpg|right|400px|thumb|The permissions required by the admin user]] 

Log in to Cura using your admin account and you will be taken to the '''[[Users#User permissions|Users]]''' page. From here, you can update permissions, set affinities or reset other users' secret codes. 

Select the admin user using the tickbox on the left of the page, then click the "Open" button at the top right. This will open the permissions window. You should select the following options: 

*Account manager
*Data importer
*Resource manager
*Resource consumer 

'''Please also note that the two factor login can be disabled allowing only a username and password to be used for the admin account on the login screen.'''
Then click the "Ok" button at the bottom of the window. This will update your permissions - now please refresh your browser screen for the changes to be displayed. 

 

=Audit Log=
{| border="0"
|width="600px"|[[Image:auditreport.jpg]]
| The system has a report built into the software for audit purposes and is '''only''' available via the admin account. The purpose of the audit log is to show from a specified date individuals who have: 
* Logged into the system and from where via IP address
* Created any entries in the system
* Reviewed any information
* Deleted any information
* Run any reports
|} 

=Deleting the admin account=

If you need to amend the details of the admin account or delete it please follow the instructions provided on the following link: '''[[FAQs#Editing or deleting the admin account|deleting the admin account]]''' 

[[Category:Configuration]]

File:Registeraccount.jpg

2022-07-27T15:36:49Z

Mannysingh: Mannysingh uploaded a new version of File:Registeraccount.jpg

Admin account

2022-07-27T15:36:21Z

Mannysingh:

The Cura software uses an admin account to adjust user profiles and settings. 
If you do not have an existing admin account then you will need to '''"Register"''' button on the Cura login page '''(https://cura.tascsoftware.co.uk)''' allowing you to register and follow on screen prompts to create a new admin account. 

=Creating an admin account=
The first account you need to create is the admin account. Go to the Cura homepage with your unique URL, and click the "Register" link on the page. 

[[Image:registeraccount.jpg|600px]] 

You will then need to enter the details for the admin account, including a username, an email address and password. '''The email address that you use must be registered with us''', otherwise you will not be able to log in to Cura. If you are not sure whether your email address has been registered, please contact the '''[[Help|TASC Software Help Desk]]'''. Once done, you will be given a QR code - scan this with your phone/mobile device or enter the 20 character code into an authenticator. You will need this to log in to Cura and you will not be given another QR code, unless you '''[[FAQs#Editing or deleting the admin account|delete the admin account]]'''. 

[[Image:registration.jpg|600px]] 

You will notice that the Network time and Server time are both displayed. The server time is the time on the server that you are currently using and the Network time is the current time taken from the Internet. The difference between the two times must be less than 60 seconds otherwise users will experience problems when trying to log in. 

If the two times differ by more than 60 seconds then you need to change the time on your current server to reflect the Network time. If your current server's time is provided by another machine using the NTP protocol then you should update the time on that other machine. 

Once the times closely match each other and the Authenticator on your phone or mobile device is matching the code shown on screen, you can click the link to be taken to the Cura login screen, where you will be able to log in. 

=Giving yourself permissions=

[[Image:adminperms2.jpg|right|400px|thumb|The permissions required by the admin user]] 

Log in to Cura using your admin account and you will be taken to the '''[[Users#User permissions|Users]]''' page. From here, you can update permissions, set affinities or reset other users' secret codes. 

Select the admin user using the tickbox on the left of the page, then click the "Open" button at the top right. This will open the permissions window. You should select the following options: 

*Account manager
*Data importer
*Resource manager
*Resource consumer 

'''Please also note that the two factor login can be disabled allowing only a username and password to be used for the admin account on the login screen.'''
Then click the "Ok" button at the bottom of the window. This will update your permissions - now please refresh your browser screen for the changes to be displayed. 

 

=Audit Log=
{| border="0"
|width="600px"|[[Image:auditreport.jpg]]
| The system has a report built into the software for audit purposes and is '''only''' available via the admin account. The purpose of the audit log is to show from a specified date individuals who have: 
* Logged into the system and from where via IP address
* Created any entries in the system
* Reviewed any information
* Deleted any information
* Run any reports
|} 

=Deleting the admin account=

If you need to amend the details of the admin account or delete it please follow the instructions provided on the following link: '''[[FAQs#Editing or deleting the admin account|deleting the admin account]]''' 

[[Category:Configuration]]

Admin account

2022-07-27T15:33:32Z

Mannysingh:

The Cura software uses an admin account to adjust user profiles and settings. If you do not have an existing admin account then you will need to '''"Register"''' button on the Cura login page '''(https://cura.tascsoftware.co.uk)''' allowing you to register and follow on screen prompts to create a new admin account. 

=Creating an admin account=

Before creating your admin account, you should '''download an authenticator'''. You will need this to log in to Cura in the future, as will all other users (unless disabled in user settings). There is free authenticators available on mobile app stores, including one created by Google. If you want to use the Google authenticator (available on both Android '''[https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en_GB Google Play Store]''' and '''[https://itunes.apple.com/us/app/google-authenticator/id388497605 Apple Store]'''), you can find instructions for using it on a mobile device '''[https://support.google.com/accounts/answer/1066447?hl=en on this webpage]'''. Alternatively, you can download the Google authenticator to run on your PC from '''[https://winauth.com/download/ this link.]''' 

Once you have installed Cura and have access to an authenticator, you will need to begin creating user accounts. The first account you need to create is the admin account. Go to the Cura homepage with your unique URL (provided by the schools network manager), and click the "Register" link at the top right of the page. 

[[Image:registeraccount.jpg|600px]] 

You will then need to enter the details for the admin account, including a username, an email address and password. '''The email address that you use must be registered with us''', otherwise you will not be able to log in to Cura. If you are not sure whether your email address has been registered, please contact the '''[[Help|TASC Software Help Desk]]'''. Once done, you will be given a QR code - scan this with your phone/mobile device or enter the 20 character code into an authenticator. You will need this to log in to Cura and you will not be given another QR code, unless you '''[[FAQs#Editing or deleting the admin account|delete the admin account]]'''. 

[[Image:registration.jpg|600px]] 

You will notice that the Network time and Server time are both displayed. The server time is the time on the server that you are currently using and the Network time is the current time taken from the Internet. The difference between the two times must be less than 60 seconds otherwise users will experience problems when trying to log in. 

If the two times differ by more than 60 seconds then you need to change the time on your current server to reflect the Network time. If your current server's time is provided by another machine using the NTP protocol then you should update the time on that other machine. 

Once the times closely match each other and the Authenticator on your phone or mobile device is matching the code shown on screen, you can click the link to be taken to the Cura login screen, where you will be able to log in. 

=Giving yourself permissions=

[[Image:adminperms2.jpg|right|400px|thumb|The permissions required by the admin user]] 

Log in to Cura using your admin account and you will be taken to the '''[[Users#User permissions|Users]]''' page. From here, you can update permissions, set affinities or reset other users' secret codes. 

Select the admin user using the tickbox on the left of the page, then click the "Open" button at the top right. This will open the permissions window. You should select the following options: 

*Account manager
*Data importer
*Resource manager
*Resource consumer 

'''Please also note that the two factor login can be disabled allowing only a username and password to be used for the admin account on the login screen.'''
Then click the "Ok" button at the bottom of the window. This will update your permissions - now please refresh your browser screen for the changes to be displayed. 

 

=Audit Log=
{| border="0"
|width="600px"|[[Image:auditreport.jpg]]
| The system has a report built into the software for audit purposes and is '''only''' available via the admin account. The purpose of the audit log is to show from a specified date individuals who have: 
* Logged into the system and from where via IP address
* Created any entries in the system
* Reviewed any information
* Deleted any information
* Run any reports
|} 

=Deleting the admin account=

If you need to amend the details of the admin account or delete it please follow the instructions provided on the following link: '''[[FAQs#Editing or deleting the admin account|deleting the admin account]]''' 

[[Category:Configuration]]

Admin account

2022-07-27T15:28:31Z

Mannysingh:

The Cura software uses an admin account to adjust user profiles and settings. If you do not have an existing admin account then you will see a '''"Register"''' button in the top right of the login screen, allowing you to create a new admin account. 
Once an admin account has been created, the button will disappear. 

=Creating an admin account=

Before creating your admin account, you should '''download an authenticator'''. You will need this to log in to Cura in the future, as will all other users (unless disabled in user settings). There is free authenticators available on mobile app stores, including one created by Google. If you want to use the Google authenticator (available on both Android '''[https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en_GB Google Play Store]''' and '''[https://itunes.apple.com/us/app/google-authenticator/id388497605 Apple Store]'''), you can find instructions for using it on a mobile device '''[https://support.google.com/accounts/answer/1066447?hl=en on this webpage]'''. Alternatively, you can download the Google authenticator to run on your PC from '''[https://winauth.com/download/ this link.]''' 

Once you have installed Cura and have access to an authenticator, you will need to begin creating user accounts. The first account you need to create is the admin account. Go to the Cura homepage with your unique URL (provided by the schools network manager), and click the "Register" link at the top right of the page. 

[[Image:registeraccount.jpg|600px]] 

You will then need to enter the details for the admin account, including a username, an email address and password. '''The email address that you use must be registered with us''', otherwise you will not be able to log in to Cura. If you are not sure whether your email address has been registered, please contact the '''[[Help|TASC Software Help Desk]]'''. Once done, you will be given a QR code - scan this with your phone/mobile device or enter the 20 character code into an authenticator. You will need this to log in to Cura and you will not be given another QR code, unless you '''[[FAQs#Editing or deleting the admin account|delete the admin account]]'''. 

[[Image:registration.jpg|600px]] 

You will notice that the Network time and Server time are both displayed. The server time is the time on the server that you are currently using and the Network time is the current time taken from the Internet. The difference between the two times must be less than 60 seconds otherwise users will experience problems when trying to log in. 

If the two times differ by more than 60 seconds then you need to change the time on your current server to reflect the Network time. If your current server's time is provided by another machine using the NTP protocol then you should update the time on that other machine. 

Once the times closely match each other and the Authenticator on your phone or mobile device is matching the code shown on screen, you can click the link to be taken to the Cura login screen, where you will be able to log in. 

=Giving yourself permissions=

[[Image:adminperms2.jpg|right|400px|thumb|The permissions required by the admin user]] 

Log in to Cura using your admin account and you will be taken to the '''[[Users#User permissions|Users]]''' page. From here, you can update permissions, set affinities or reset other users' secret codes. 

Select the admin user using the tickbox on the left of the page, then click the "Open" button at the top right. This will open the permissions window. You should select the following options: 

*Account manager
*Data importer
*Resource manager
*Resource consumer 

'''Please also note that the two factor login can be disabled allowing only a username and password to be used for the admin account on the login screen.'''
Then click the "Ok" button at the bottom of the window. This will update your permissions - now please refresh your browser screen for the changes to be displayed. 

 

=Audit Log=
{| border="0"
|width="600px"|[[Image:auditreport.jpg]]
| The system has a report built into the software for audit purposes and is '''only''' available via the admin account. The purpose of the audit log is to show from a specified date individuals who have: 
* Logged into the system and from where via IP address
* Created any entries in the system
* Reviewed any information
* Deleted any information
* Run any reports
|} 

=Deleting the admin account=

If you need to amend the details of the admin account or delete it please follow the instructions provided on the following link: '''[[FAQs#Editing or deleting the admin account|deleting the admin account]]''' 

[[Category:Configuration]]

Main Page

2022-07-27T15:27:11Z

Mannysingh:

__NOTOC__
{| style="border:none; background:none; text-align:center; white-space:nowrap; color:#000000;" width="100%;"


| style="text-align:center;" width="33%"|
[[Image:CURAmainlogo.png|240px]]
<div style="font-size:190%; border:none; margin:25; padding:.1em; color:#000000;">Welcome to CURA Wiki,</div>
<div style="top:; font-size:90%;">the guide to TASC Software Solutions; Child Protection Incident Recording</div>
<div id="articlecount" style="font-size:70%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles</div>


| style="text-align:center; color:#000000;" width="33%;"|


| style="text-align:center;" width="33%"|
'''Special pages''' 
<div style="text-align:center; vertical-align: text-middle"; font-size: 6pt>
'''[[Special:Allpages|CURA Wiki Pages Index]]'''
 
'''[[FAQs|Frequently Asked Questions]]'''
|}


<center>
{| width="100%;" |
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:getting_started.png|32px]]</div> <div style="position:relative;top:8px">'''[[Getting started|Getting Started]]</div>
|width="4%;"|
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:usage.png|32px]]</div> <div style="position:relative;top:8px">'''[[:Category:Configuration|Configuration]]</div>
|width="4%;"|
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:configuration.png|32px]]</div> <div style="position:relative;top:8px">'''[[:Category:Usage|Usage]]</div>
|width="4%;"|
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:technical.png|32px]]</div> <div style="position:relative;top:8px">'''[[:Category:Technical|Technical]]</div>
|}
</center>


{| id="mp-upper" style="width: 100%; background:none;"
| class="MainPageBG" style="width:50%; vertical-align:top; color:#00000;" |
{| id="mp-left" style="vertical-align:top;"
| style="color:#008000;" |
! style="padding:2px; text-align:left" | <h2 id="mp-dyk-h2" style="margin:3px; font-size:120%; background-color:#042352; text-align:left; padding:0.2em 0.4em; color:#FFFFFF;">'''New Features'''</h2>
[[image:newfeatureimage1.jpg|thumb|right|The framework assessment matrix]]
[[image:newfeatureimage2.JPG|190px|right|A body map for recording the location of injuries]] 

'''TASC Software continue to update CURA by listening to Schools, taking into consideration their individual needs as well as sharing good practice. If you have a problem to solve concerning pupil information / data tracking and you would like a new feature in CURA to save you time then please let us know.''' 

For all new features please refer the [[New features|New features'']] page, below are the recently added features. 
*[[Data Protection|Data Protection]] allows the Data Controller to manage the Data Protection for the Software
*[[Home page#Dashboard|Dashboard]] providing key information in a visual representation
*[[Students#Framework summary|Framework assessment]] displayed in table form to show number of incidences
*[[Data configuration#Adding a new website|Configurable external websites]] added to assist staff
*[[Recording information|Record and review information]] and concerns about pupils
*[[Recording information#Detail|Record the location of injuries]] on body maps
*[[Recording information#Meeting|Plan meetings and interventions]] is response to concerns
*[[Reports|Report]] on SEN, FSM, Pupil Premium and more
*[[Recording information#Documents|Upload documents]]; child protection policy, contact lists, etc.
[[image:Dash1.JPG|220px|left|Dashboard showing information taken from the framework assessment]] [[image:Table1.JPG|220px|centre|The Framework Assessment shown in a table form]]
|}


| class="MainPageBG" style="width:100%; background:#00099; vertical-align:top;"|
{| id="mp-right" style="width:100%; vertical-align:top;"
! style="padding:2px;" |

<h2 id="mp-itn-h2" style="margin:3px; background:#042352; font-size:120%; font-weight:bold; text-align:left; color:#FFFFFF; padding:0.2em 0.4em;">Training & Help Guides (.pdf .doc)</h2> 

Training for Cura is available if and when required, onsite at your school. 
For further details, please contact TASC Support: 
[mailto:support@tascsoftware.co.uk support@tascsoftware.co.uk] 01902 824281 

[[Training guides|Click here'']] to see a list of guides giving illustrated step-by-step instructions to perform common tasks in CURA'''. 

|-

|-
! style="padding:2px;" |

<h2 id="mp-otd-h2" style="margin:3px; background:#042352; font-size:120%; font-weight:bold; text-align:left; color:#FFFFFF; padding:0.2em 0.4em;">Customer Support and Technical Team</h2>


 For any technical queries, network questions, software updates, programming or Student review updates, please contact CURA TECHNICAL SERVICES. If you would like end user support - configurations, generate reports, new features, CURA SUPPORT DESK is available on 
'''01902 824281''' 

Suggestions, requests or issues? please post them to '''[https://helpdesk.tascsoftware.co.uk/ Support]''' If you do not know your login, please contact either your Network Manager or CURA support desk

File:Curaperms2.jpg

2022-06-29T13:23:26Z

Mannysingh: Mannysingh uploaded a new version of File:Curaperms2.jpg

File:Users01.jpg

2022-06-29T13:20:47Z

Mannysingh: Mannysingh uploaded a new version of File:Users01.jpg

FAQs

2022-06-29T13:16:15Z

Mannysingh:

__FORCETOC__
<div style="">
=Change password=

If you have forgotten your password to Cura, you will need to click the "'''Forgotten password?'''" link at the bottom of the login page. Please go to the Cura login page '''https://cura.tascsoftware.co.uk''' 
[[Image:Dontknowpasswordlink.jpg|250px]] 

Enter your email address and click the "'''Email Link'''" button. 

[[Image:Dontknowpassword.jpg|250px]] 

This will send an email to your email address. In the email, there will be a link that you should click. This will open another copy of Cura - you can close this new page immediately. A change your password page will appear, please update and use your new login details. 

=Getting a new PIN number=

If you cannot generate PIN numbers, you will need to get another QR code to scan into an authenticator. To do this, you will need to contact your System Administrator, who can generate a new QR code for you by following these steps: 

#Log into Cura as admin and go to the '''[[users|users]]''' page
#Select the user in question then click the "Reset secret" button at the top-right of the page
#Now log out and have the user log in using their username and password. They will be given a new QR code to scan 

=Allowing users to login using SIMS username and password=

Users will only be able to login using their SIMS accounts if they have had accounts imported in Cura, and if the service controller has been configured correctly. 

If staff are not able to login using their SIMS details then you should first check that they appear on the '''[[users]]''' page. 

If the staff member(s) do appear on the login page, then you should check the '''[[Installation & version updates#Optional MIS details|installation notes]]'''. 

=Users do not know their login details=

Users may be able to login using their SIMS credentials. If this is not possible, see the question above. 

If users are not using SIMS credentials, then they will need to use the email address attached to their Cura account. This can be seen on the '''[[users]]''' page which is only visible when logged in as admin. 

If the users do not know their password, then see the '''[[logging in]]''' page for instructions. 

=Users with PINS could login previously, but now always see a message about incorrect PINs=

Your server's time may have misaligned with the 'real' time. Log on to the server that is hosting Cura and go to this webpage: 
[http://www.timeanddate.com/worldclock/uk/london] 

If the server's time is different to the time on that webpage '''by more than 30 seconds''' then the server's time is wrong. If the server handles its own time then you can simply update the time on the server. If the time is provided to the server by another machine using an NTP protocol, then you will need to update the time on that machine, which will in turn update the server. 

=Editing or deleting the admin account=

If you need to amend the details of the admin account or delete it (perhaps because the member of staff using the account has left school, or has lost their phone and needs a new QR code) then you will need to delete and recreate the admin account. To do this, you must log on to the server on which Cura is installed. 

Once logged onto the server, go to the Cura folder and edit the web.config file. Look for a setting called "'''mode'''": 

<setting name="mode" serializeAs="String">
<value>'''normal'''</value>
</setting>

 The value of the "mode" setting needs to be changed to "'''deleteadmin'''". 

<setting name="mode" serializeAs="String">
<value>'''deleteadmin'''</value>
</setting>

 Then the next time any user visits the Cura page, the admin account will be deleted. On screen a message will displayed to confirm this: '''The user Admin has been deleted from the memberships database. Admin accounts deleted: 1.''' 

 Once this is done, you should change the value back to "'''normal'''" and recreate the '''[[admin account#Creating an admin account|admin account]]'''. '''Note that while the value is set to "deleteadmin", users will not be able to log in to Cura.''' 

=Does the data in Cura write back to SIMS?=

Cura '''does not''' write back to SIMS. Cura uses its own separate database entirely. This is mostly for security, but there are also no fields in SIMS to hold the data from Cura. 

[[Category:Usage]]
[[Category:Configuration]]
[[Category:Technical]]

FAQs

2022-06-29T13:15:43Z

Mannysingh:

__FORCETOC__
<div style="">
=Change password=

If you have forgotten your password to Cura, you will need to click the "'''Forgotten password?'''" link at the bottom of the login page. Please go to the Cura login page https://cura.tascsoftware.co.uk 
[[Image:Dontknowpasswordlink.jpg|250px]] 

Enter your email address and click the "'''Email Link'''" button. 

[[Image:Dontknowpassword.jpg|250px]] 

This will send an email to your email address. In the email, there will be a link that you should click. This will open another copy of Cura - you can close this new page immediately. A change your password page will appear, please update and use your new login details. 

=Getting a new PIN number=

If you cannot generate PIN numbers, you will need to get another QR code to scan into an authenticator. To do this, you will need to contact your System Administrator, who can generate a new QR code for you by following these steps: 

#Log into Cura as admin and go to the '''[[users|users]]''' page
#Select the user in question then click the "Reset secret" button at the top-right of the page
#Now log out and have the user log in using their username and password. They will be given a new QR code to scan 

=Allowing users to login using SIMS username and password=

Users will only be able to login using their SIMS accounts if they have had accounts imported in Cura, and if the service controller has been configured correctly. 

If staff are not able to login using their SIMS details then you should first check that they appear on the '''[[users]]''' page. 

If the staff member(s) do appear on the login page, then you should check the '''[[Installation & version updates#Optional MIS details|installation notes]]'''. 

=Users do not know their login details=

Users may be able to login using their SIMS credentials. If this is not possible, see the question above. 

If users are not using SIMS credentials, then they will need to use the email address attached to their Cura account. This can be seen on the '''[[users]]''' page which is only visible when logged in as admin. 

If the users do not know their password, then see the '''[[logging in]]''' page for instructions. 

=Users with PINS could login previously, but now always see a message about incorrect PINs=

Your server's time may have misaligned with the 'real' time. Log on to the server that is hosting Cura and go to this webpage: 
[http://www.timeanddate.com/worldclock/uk/london] 

If the server's time is different to the time on that webpage '''by more than 30 seconds''' then the server's time is wrong. If the server handles its own time then you can simply update the time on the server. If the time is provided to the server by another machine using an NTP protocol, then you will need to update the time on that machine, which will in turn update the server. 

=Editing or deleting the admin account=

If you need to amend the details of the admin account or delete it (perhaps because the member of staff using the account has left school, or has lost their phone and needs a new QR code) then you will need to delete and recreate the admin account. To do this, you must log on to the server on which Cura is installed. 

Once logged onto the server, go to the Cura folder and edit the web.config file. Look for a setting called "'''mode'''": 

<setting name="mode" serializeAs="String">
<value>'''normal'''</value>
</setting>

 The value of the "mode" setting needs to be changed to "'''deleteadmin'''". 

<setting name="mode" serializeAs="String">
<value>'''deleteadmin'''</value>
</setting>

 Then the next time any user visits the Cura page, the admin account will be deleted. On screen a message will displayed to confirm this: '''The user Admin has been deleted from the memberships database. Admin accounts deleted: 1.''' 

 Once this is done, you should change the value back to "'''normal'''" and recreate the '''[[admin account#Creating an admin account|admin account]]'''. '''Note that while the value is set to "deleteadmin", users will not be able to log in to Cura.''' 

=Does the data in Cura write back to SIMS?=

Cura '''does not''' write back to SIMS. Cura uses its own separate database entirely. This is mostly for security, but there are also no fields in SIMS to hold the data from Cura. 

[[Category:Usage]]
[[Category:Configuration]]
[[Category:Technical]]

File:Dontknowpassword.jpg

2022-06-29T13:14:36Z

Mannysingh: Mannysingh uploaded a new version of File:Dontknowpassword.jpg

Help

2022-06-29T13:11:18Z

Mannysingh:

{{DISPLAYTITLE:{{FULLPAGENAME}}}}
<div style="font-size:24pt;">Help and Support</div> 
<div style="">
Should you need any further help, the TASC Software online helpdesk is available during normal office hours (Mon - Thu, 9am - 5pm & Fri, 9am - 4.30pm) where our team will be glad to assist you. Telephone support is available on '''01902 824281''' or you can fax us on '''01902 824283'''. 

You can also access our online helpdesk via [https://helpdesk.tascsoftware.co.uk/ '''www.tascsoftware.co.uk''']. You will need an account to log in to the helpdesk - if you don't already have one, you can contact us at '''support@tascsoftware.co.uk''' and we will create an account for you, or contact us using the number above. Please note that support queries via email should be sent through the helpdesk, not emailed directly. </div>

Main Page

2022-06-29T13:09:15Z

Mannysingh:

__NOTOC__
{| style="border:none; background:none; text-align:center; white-space:nowrap; color:#000000;" width="100%;"


| style="text-align:center;" width="33%"|
[[Image:CURAmainlogo.png|240px]]
<div style="font-size:190%; border:none; margin:25; padding:.1em; color:#000000;">Welcome to CURA Wiki,</div>
<div style="top:; font-size:90%;">the guide to TASC Software Solutions; Child Protection Incident Recording</div>
<div id="articlecount" style="font-size:70%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles</div>


| style="text-align:center; color:#000000;" width="33%;"|


| style="text-align:center;" width="33%"|
'''Special pages''' 
<div style="text-align:center; vertical-align: text-middle"; font-size: 6pt>
'''[[Special:Allpages|CURA Wiki Pages Index]]'''
 
'''[[FAQs|Frequently Asked Questions]]'''
|}


<center>
{| width="100%;" |
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:getting_started.png|32px]]</div> <div style="position:relative;top:8px">'''[[Getting started|Getting Started]]</div>
|width="4%;"|
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:usage.png|32px]]</div> <div style="position:relative;top:8px">'''[[:Category:Configuration|Configuration]]</div>
|width="4%;"|
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:configuration.png|32px]]</div> <div style="position:relative;top:8px">'''[[:Category:Usage|Usage]]</div>
|width="4%;"|
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:technical.png|32px]]</div> <div style="position:relative;top:8px">'''[[:Category:Technical|Technical]]</div>
|}
</center>


{| id="mp-upper" style="width: 100%; background:none;"
| class="MainPageBG" style="width:50%; vertical-align:top; color:#00000;" |
{| id="mp-left" style="vertical-align:top;"
| style="color:#008000;" |
! style="padding:2px; text-align:left" | <h2 id="mp-dyk-h2" style="margin:3px; font-size:120%; background-color:#042352; text-align:left; padding:0.2em 0.4em; color:#FFFFFF;">'''New Features'''</h2>
[[image:newfeatureimage1.jpg|thumb|right|The framework assessment matrix]]
[[image:newfeatureimage2.JPG|190px|right|A body map for recording the location of injuries]] 

'''TASC Software continue to update CURA listening to Schools, taking into consideration their individual needs as well as sharing good practice. If you have a problem to solve concerning pupil information / data tracking and you would like a new feature in CURA to save you time then please let us know.''' 

For all new features please refer the [[New features|New features'']] page, below are the recently added features. 
*[[Data Protection|Data Protection]] allows the Data Controller to manage the Data Protection for the Software
*[[Home page#Dashboard|Dashboard]] providing key information in a visual representation
*[[Students#Framework summary|Framework assessment]] displayed in table form to show number of incidences
*[[Data configuration#Adding a new website|Configurable external websites]] added to assist staff
*[[Recording information|Record and review information]] and concerns about pupils
*[[Recording information#Detail|Record the location of injuries]] on body maps
*[[Recording information#Meeting|Plan meetings and interventions]] is response to concerns
*[[Reports|Report]] on SEN, FSM, Pupil Premium and more
*[[Recording information#Documents|Upload documents]]; child protection policy, contact lists, etc.
[[image:Dash1.JPG|220px|left|Dashboard showing information taken from the framework assessment]] [[image:Table1.JPG|220px|centre|The Framework Assessment shown in a table form]]
|}


| class="MainPageBG" style="width:100%; background:#00099; vertical-align:top;"|
{| id="mp-right" style="width:100%; vertical-align:top;"
! style="padding:2px;" |

<h2 id="mp-itn-h2" style="margin:3px; background:#042352; font-size:120%; font-weight:bold; text-align:left; color:#FFFFFF; padding:0.2em 0.4em;">Training & Help Guides (.pdf .doc)</h2> 

Training for Cura is available if and when required, onsite at your school. 
For further details, please contact TASC Support: 
[mailto:support@tascsoftware.co.uk support@tascsoftware.co.uk] 01902 824281 

[[Training guides|Click here'']] to see a list of guides giving illustrated step-by-step instructions to perform common tasks in CURA'''. 

|-

|-
! style="padding:2px;" |

<h2 id="mp-otd-h2" style="margin:3px; background:#042352; font-size:120%; font-weight:bold; text-align:left; color:#FFFFFF; padding:0.2em 0.4em;">Customer Support and Technical Team</h2>


 For any technical queries, network questions, software updates, programming or Student review updates, please contact CURA TECHNICAL SERVICES. If you would like end user support - configurations, generate reports, new features, CURA SUPPORT DESK is available on 
'''01902 824281''' 

Suggestions, requests or issues? please post them to '''[https://helpdesk.tascsoftware.co.uk/ Support]''' If you do not know your login, please contact either your Network Manager or CURA support desk

Main Page

2022-06-29T13:07:07Z

Mannysingh:

__NOTOC__
{| style="border:none; background:none; text-align:center; white-space:nowrap; color:#000000;" width="100%;"


| style="text-align:center;" width="33%"|
[[Image:CURAmainlogo.png|240px]]
<div style="font-size:190%; border:none; margin:25; padding:.1em; color:#000000;">Welcome to CURA Wiki,</div>
<div style="top:; font-size:90%;">the guide to TASC Software Solutions; Child Protection Incident Recording</div>
<div id="articlecount" style="font-size:70%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles</div>


| style="text-align:center; color:#000000;" width="33%;"|


| style="text-align:center;" width="33%"|
'''Special pages''' 
<div style="text-align:center; vertical-align: text-middle"; font-size: 6pt>
'''[[Special:Allpages|CURA Wiki Pages Index]]'''
 
'''[[FAQs|Frequently Asked Questions]]'''
|}


<center>
{| width="100%;" |
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:getting_started.png|32px]]</div> <div style="position:relative;top:8px">'''[[Getting started|Getting Started]]</div>
|width="4%;"|
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:usage.png|32px]]</div> <div style="position:relative;top:8px">'''[[:Category:Configuration|Configuration]]</div>
|width="4%;"|
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:configuration.png|32px]]</div> <div style="position:relative;top:8px">'''[[:Category:Usage|Usage]]</div>
|width="4%;"|
|style="border:1pt solid #CCCCCC; color:#0098DC; padding:5px; font-size:16pt;text-align:center;" width="22%;" |
<div style="float:left">[[Image:technical.png|32px]]</div> <div style="position:relative;top:8px">'''[[:Category:Technical|Technical]]</div>
|}
</center>


{| id="mp-upper" style="width: 100%; background:none;"
| class="MainPageBG" style="width:50%; vertical-align:top; color:#00000;" |
{| id="mp-left" style="vertical-align:top;"
| style="color:#008000;" |
! style="padding:2px; text-align:left" | <h2 id="mp-dyk-h2" style="margin:3px; font-size:120%; background-color:#042352; text-align:left; padding:0.2em 0.4em; color:#FFFFFF;">'''New Features'''</h2>
[[image:newfeatureimage1.jpg|thumb|right|The framework assessment matrix]]
[[image:newfeatureimage2.JPG|190px|right|A body map for recording the location of injuries]] 

'''TASC Software continue to update CURA listening to Schools, taking into consideration their individual needs as well as sharing good practice. If you have a problem to solve concerning pupil information / data tracking and you would like a new feature in CURA to save you time then please let us know.''' 

For all new features please refer the [[New features|New features'']] page, below are the recently added features. 
*[[Data Protection|Data Protection]] allows the Data Controller to manage the Data Protection for the Software
*[[Home page#Dashboard|Dashboard]] providing key information in a visual representation
*[[Students#Framework summary|Framework assessment]] displayed in table form to show number of incidences
*[[Data configuration#Adding a new website|Configurable external websites]] added to assist staff
*[[Recording information|Record and review information]] and concerns about pupils
*[[Recording information#Detail|Record the location of injuries]] on body maps
*[[Recording information#Meeting|Plan meetings and interventions]] is response to concerns
*[[Reports|Report]] on SEN, FSM, Pupil Premium and more
*[[Recording information#Documents|Upload documents]]; child protection policy, contact lists, etc.
[[image:Dash1.JPG|220px|left|Dashboard showing information taken from the framework assessment]] [[image:Table1.JPG|220px|centre|The Framework Assessment shown in a table form]]
|}


| class="MainPageBG" style="width:100%; background:#00099; vertical-align:top;"|
{| id="mp-right" style="width:100%; vertical-align:top;"
! style="padding:2px;" |

<h2 id="mp-itn-h2" style="margin:3px; background:#042352; font-size:120%; font-weight:bold; text-align:left; color:#FFFFFF; padding:0.2em 0.4em;">Training & Help Guides (.pdf .doc)</h2> 

Training for Cura is available if and when required, onsite at your school. 
For further details, please contact TASC Support: 
[mailto:support@tascsoftware.co.uk support@tascsoftware.co.uk] 01902 824281 

[[Training guides|Click here'']] to see a list of guides giving illustrated step-by-step instructions to perform common tasks in CURA'''. 

|-

|-
! style="padding:2px;" |

<h2 id="mp-otd-h2" style="margin:3px; background:#042352; font-size:120%; font-weight:bold; text-align:left; color:#FFFFFF; padding:0.2em 0.4em;">Customer Support and Technical Team</h2>


 For any technical queries, network questions, software updates, programming or Student review updates, please contact CURA TECHNICAL SERVICES. If you would like end user support - configurations, generate reports, new features, CURA SUPPORT DESK is available on 
'''01902 824281''' 

Suggestions, requests or issues? please post them to '''[https://helpdesk.tascsoftware.co.uk/ Support]''' If you do not know your login, please contact either your Network Manager or CURA support desk

'''[http://www.tascsoftware.co.uk/wiki/CURA/files/downloadable%20helpdesk%20guide.pdf Guide how to use our Online Helpdesk ticket system] '''

Reports

2021-09-30T10:19:04Z

Mannysingh:

<div style="">The reports page allows you to examine the data that has been recorded in Cura. With all the available reports you do have the option to export the report to a format that is required such as a PDF or an excel document, this can be done by selecting the "'''Export'''" button at the top of the page. The user can also filter the columns to requirement by selecting the "'''Columns'''" button. 
For the majority of the reports available there is a '''Chart''' tab, this provides a graphical analysis to the report in the form of a pie chart and bar chart. The pie chart is broken down by percentage and each item is selectable. These charts are available to export to a PDF format. 

[[Image:Export&Columns.jpg|750px]] 

=For analysis purposes=

==Frequent concerns==

The frequency report will show any instances where a pupil has had more than X concerns recorded, within a certain time period. In the example below, the report shows each time that a pupil has had 3 or more concerns recorded within a 7 day period. 

[[Image:frequentconcerns.jpg|750px]] 

==Concerns severities by field==

The concerns by field report will show you concern incidences by characteristic field. The list will be broken down into various categories and will shows how many concern have been entered into which severity. 
The information is broken down into the following categories:
*'''Gender''' - male/female
*'''Disability''' - Yes/No
*'''EAL''' - Yes/No
*'''FSM''' - Yes/No
*'''FSM6''' - Yes/No
*'''PP''' - Yes/No
*'''Pregnant''' - Yes/No
*'''In LA care''' - Yes/No
*'''Ever in care''' - Yes/No
*'''Gifted''' - Yes/No
*'''SEN''' - not classified
*'''SEN''' - education, health and care plan
*'''SEN''' - SEN support
*'''SEN''' - statement
*'''Ethnicity''' - various classifications
*'''Religion''' - various classifications
*'''Year group''' - Year 1 - 13
*'''PSNE''' - not classified
*'''PSNE''' - physical: restraint
*'''PSNE''' - sexual: FGM, child sexual exploitation, E-safety
*'''PSNE''' - neglect
*'''PSNE''' - emotional: E-safety, radicalisation 

[[Image:concernsbyfield.jpg|1500px]] 

 

=For reviewing Logs=

==Logs==

The safeguarding log report shows a list of the concerns recorded within a certain time period. The severity, clearance level and summary of each concern are shown, but the detail is not. This means that you can allow staff to run this report themselves without exposing sensitive data. 

[[Image:safeguardinglog.jpg|750px]] </div> 

=For reviewing outstanding concerns=

==Tardy reviews==

The tardy reviews report provides a list of concerns that were recorded, they have either not been actioned and are overdue over 48 hours, or concerns have been actioned but were overdue at the time of review, you can also specify the date range. 

As you can see from the image below: 
*The concerns from the top of the page are currently overdue - eg Matthews '''(surname of student)''', Sindhu '''(first name)''' 05/04/2016 14:14:01 '''(date and time of concern entry)''' (3026hrs) '''(hours overdue)'''
*There is a space separating the unresolved and resolved concerns
*The concerns from the middle of the page are concerns that have been reviewed however they were left over 48 hours to review - eg Abbey '''(surname of student)''', Jimmy '''(first name)''' 28/10/2015 16:03:21 '''(date and time of concern entry)''' - 23/06/2016 10:30:58 '''(date and time of concern reviewed)''' (5730hrs) '''(hours overdue before review)'''

[[Image:tardyreviews.jpg|750px]] 

==Analysis==

*'''Frequent concerns'''
Shows Students with a concern frequency above a specified rate. 

*'''Concern severities by field'''
Shows concern incidences by characteristic field. 

*'''Concern severities by field (limited)'''
Shows concern incidences by characteristic field. 

*'''Concern counts'''
Shows concern incidence count. 

*'''Concern severities by terms'''
Shows concern incidence count broken up into periods of the academic year. 

*'''Concern severities by abuse classification'''
Shows concern incidence counts broken up by abuse classification. 

*'''Concern severities by abuse classification subtype'''
Shows concern incidence counts broken up by abuse classification subtypes. 

*'''Concern severities by Reg group'''
Shows concern incidence counts broken up by Reg group. 

*'''Concern tags by field'''
Shows concern incidences by characteristic field. 

*'''Concern tag by Student'''
Shows tagged concern incidences by Student. 

*'''Meeting tags by field'''
Shows meeting incidences by characteristic field. 

*'''Meeting tag by Student'''
Shows tagged meeting incidences by Student. 

*'''Action tags by field'''
Shows meeting incidences by characteristic field. 

*'''Action tag by Student'''
Shows tagged meeting incidences by Student. 

*'''Correspondence tags by field'''
Shows meeting incidences by characteristic field. 

*'''Correspondence tag by Student'''
Shows tagged meeting incidences by Student. 

*'''Information Only tags by field'''
Shows Information Only incidences by characteristic field. 

*'''Information Only tag by Student'''
Shows tagged Information Only incidences by Student. 

*'''Personal tag matrix'''
Shows cohort composition including user defined personal tags. 

*'''Personal tag list'''
Lists Students with selected tags. 

*'''Chronology entry subtype usage'''
Shows the usage of subtypes of meetings, actions and correspondence recorded as chronology entries. 

==Logs==

*'''Audit log'''
Shows audit logs. 

*'''Users'''
Shows user roles and other properties. 

*'''Safeguarding log'''
Shows Student concerns. A Hyperlink is available from Safeguarding Log to Chronology Entries. 

==Reviews==

*'''Tardy reviews'''
Shows concerns left over 48 hours before review. 

*'''Monthly mean review hours'''
Shows the mean hours a concern takes until review for each month it was entered in. 

[[Category:Usage]]

Reports

2021-09-30T10:17:05Z

Mannysingh:

<div style="">The reports page allows you to examine the data that has been recorded in Cura. With all the available reports you do have the option to export the report to a format that is required such as a PDF or an excel document, this can be done by selecting the "'''Export'''" button at the top of the page. The user can also filter the columns to requirement by selecting the "'''Columns'''" button. 
For the majority of the reports available there is a '''Chart''' tab, this provides a graphical analysis to the report in the form of a pie chart and bar chart. The pie chart is broken down by percentage and each item is selectable. These charts are available to export to a PDF format. 

[[Image:Export&Columns.jpg|750px]] 

=For analysis purposes=

==Frequent concerns==

The frequency report will show any instances where a pupil has had more than X concerns recorded, within a certain time period. In the example below, the report shows each time that a pupil has had 3 or more concerns recorded within a 7 day period. 

[[Image:frequentconcerns.jpg|750px]] 

==Concerns severities by field==

The concerns by field report will show you concern incidences by characteristic field. The list will be broken down into various categories and will shows how many concern have been entered into which severity. 
The information is broken down into the following categories:
*'''Gender''' - male/female
*'''Disability''' - Yes/No
*'''EAL''' - Yes/No
*'''FSM''' - Yes/No
*'''FSM6''' - Yes/No
*'''PP''' - Yes/No
*'''Pregnant''' - Yes/No
*'''In LA care''' - Yes/No
*'''Ever in care''' - Yes/No
*'''Gifted''' - Yes/No
*'''SEN''' - not classified
*'''SEN''' - education, health and care plan
*'''SEN''' - SEN support
*'''SEN''' - statement
*'''Ethnicity''' - various classifications
*'''Religion''' - various classifications
*'''Year group''' - Year 1 - 13
*'''PSNE''' - not classified
*'''PSNE''' - physical: restraint
*'''PSNE''' - sexual: FGM, child sexual exploitation, E-safety
*'''PSNE''' - neglect
*'''PSNE''' - emotional: E-safety, radicalisation 

[[Image:concernsbyfield.jpg|1500px]] 

 

=For reviewing Logs=

==Logs==

The safeguarding log report shows a list of the concerns recorded within a certain time period. The severity, clearance level and summary of each concern are shown, but the detail is not. This means that you can allow staff to run this report themselves without exposing sensitive data. 

[[Image:safeguardinglog.jpg|750px]] </div> 

=For reviewing outstanding concerns=

==Tardy reviews==

The tardy reviews report provides a list of concerns that were recorded, they have either not been actioned and are overdue over 48 hours, or concerns have been actioned but were overdue at the time of review, you can also specify the date range. 

As you can see from the image below: 
*The concerns from the top of the page are currently overdue - eg Matthews '''(surname of student)''', Sindhu '''(first name)''' 05/04/2016 14:14:01 '''(date and time of concern entry)''' (3026hrs) '''(hours overdue)'''
*There is a space separating the unresolved and resolved concerns
*The concerns from the middle of the page are concerns that have been reviewed however they were left over 48 hours to review - eg Abbey '''(surname of student)''', Jimmy '''(first name)''' 28/10/2015 16:03:21 '''(date and time of concern entry)''' - 23/06/2016 10:30:58 '''(date and time of concern reviewed)''' (5730hrs) '''(hours overdue before review)'''

[[Image:tardyreviews.jpg|750px]] 

==Analysis==

*'''Frequent concerns'''
Shows Students with a concern frequency above a specified rate. 

*'''Concern severities by field'''
Shows concern incidences by characteristic field. 

*'''Concern severities by field (limited)'''
Shows concern incidences by characteristic field. 

*'''Concern counts'''
Shows concern incidence count. 

*'''Concern severities by terms'''
Shows concern incidence count broken up into periods of the academic year. 

*'''Concern severities by abuse classification'''
Shows concern incidence counts broken up by abuse classification. 

*'''Concern severities by abuse classification subtype'''
Shows concern incidence counts broken up by abuse classification subtypes. 

*'''Concern severities by Reg group'''
Shows concern incidence counts broken up by Reg group. 

*'''Concern tags by field'''
Shows concern incidences by characteristic field. 

*'''Concern tag by Student'''
Shows tagged concern incidences by Student. 

*'''Meeting tags by field'''
Shows meeting incidences by characteristic field. 

*'''Meeting tag by Student'''
Shows tagged meeting incidences by Student. 

*'''Action tags by field'''
Shows meeting incidences by characteristic field. 

*'''Action tag by Student'''
Shows tagged meeting incidences by Student. 

*'''Correspondence tags by field'''
Shows meeting incidences by characteristic field. 

*'''Correspondence tag by Student'''
Shows tagged meeting incidences by Student. 

*'''Information Only tags by field'''
Shows Information Only incidences by characteristic field. 

*'''Information Only tag by Student'''
Shows tagged Information Only incidences by Student. 

*'''Personal tag matrix'''
Shows cohort composition including user defined personal tags. 

*'''Personal tag list'''
Lists Students with selected tags. 

*'''Chronology entry subtype usage'''
Shows the usage of subtypes of meetings, actions and correspondence recorded as chronology entries. 

==Logs==

*'''Audit log'''
Shows audit logs. 

*'''Users'''
Shows user roles and other properties. 

*'''Safeguarding log'''
Shows Student concerns. 

==Reviews==

*'''Tardy reviews'''
Shows concerns left over 48 hours before review. 

*'''Monthly mean review hours'''
Shows the mean hours a concern takes until review for each month it was entered in. 

[[Category:Usage]]

Recording information

2021-09-30T09:51:46Z

Mannysingh:

<div style="">

=Summary=

The Summary tab is used to record basic details of information regarding a child. All of the information that is entered on the "'''Summary'''" tab will be visible to other users regardless of their clearance level, so you should not enter any sensitive information here. Sensitive information can be recorded on the "'''detail'''" tab, which is explained further down this page. 

When recording information about a pupil, you will always need to specify a clearance level and a summary. The clearance level determines which users will be able to see the details that you enter. So if you are entering a highly sensitive piece of information that few staff members should only be aware of, you should use a high clearance level. Information required to be made available to members of staff can be recorded using a lower clearance level. 

The summary is the title of the information that is recorded. If a staff member does not have a high enough clearance level to view this incident, they will not see the summary. 

==Concern==

{| border="0"
|width="600px"|[[Image:concern.jpg]]
| Concerns are worrying issues that you feel should to be recorded.

A concern does not have to be something serious, example - if a child has head lice that is still worth recording; by itself this might not mean anything, but combined with other information it could point to a larger issue. 

This is what the "'''Severity'''" field is for; the more serious your concern is, the higher the severity rating should be given. This will determine which member of staff reviews the information you have entered. '''You should not be worried about recording low severity concerns'''. 

On the right hand side of the page, you will see the Framework Assessment triangle - this is a diagram used to measure and assess the progress and development of a child. You should first decide which side of the triangle to use, "'''Child's development needs'''", "'''Parenting capacity'''", or "'''Family and environmental factors'''". Next choose a field from that side of the triangle that closely relates to the issue.
|} 

==Meeting==

{| border="0"
|width="600px"|[[Image:meeting.jpg]]
|You can use Cura to record the details of any meetings that have taken place, especially those in response to staff concerns. You will need to select a type of meeting from the list, as well as indicating whether or not the pupil's parents were required to be involved.
|} 

==Correspondence==

{| border="0"
|width="600px"|[[Image:correspondance.jpg]]
|If you have had correspondence with an external contact following a concern (whether it be a parent, an agency or anyone else), you should record the details in Cura. The most common types of correspondence are listed, but you can select "'''Other'''" if you have spoken to someone who is not on the list. 

Further details can be given on the "'''Detail'''" tab (see below).
|} 

==Action==

{| border="0"
|width="600px"|[[Image:action.jpg]]
|Actions are recorded when something has been done in response to concerns about a child. The most common types of actions are listed, but you can select "Other" if something else has been done. Further detail can be given on the "'''Detail'''" tab (see below).
|} 

==Chronology date==
{| border="0"
|width="600px"|[[Image:Chronologydate.jpg]]
|The "'''Chronology date'''" area enables the user to record information that might be historic at today's date, all that is required is to fill the original date and time of the incident.
When the entry "'''Type'''" has been selected '''(Concern, Meeting, Correspondence, Action)''' and the "'''Nature'''" of the entry has been filled in, please insert details of the '''historic''' incident date. '''For further information please see below'''. 

The '''Chronology date''' requires to be filled if the incident happened on the previous day, although it is requested that new information is always recorded when found out. 
*To insert a date please select on the date box and the calendar will appear. 
*Once you have found the relevant date in the calendar please select the date and the calendar window will close. 
*To insert a time please select on the time box and a clock will appear requesting you to select the relevant time. 
*Once you have completed your selection click on the '''Ok''' button and the clock window will close.
|} 

=Detail=

The detail section is used to record additional information when you are recording information about a child. Other users will only be able to see these comments if their clearance level is equal to, or higher than, the clearance level that you give to the incident. 

{| border="0"
|width="600px"|[[Image:bodymap.jpg]]
|style="vertical-align:top"| 

If you are recording a concern, you will also see an interactive body map on the right side of the page. This allows you to record the location of any marks that you see on a child. 

To record the location of a mark on a child, simply click the relevant area on the body map. A small "'''green'''" [[Image:Greenmarker.jpg|8px]] mark will appear wherever you click. Click on an existing green mark to remove it. You can also click the "'''Magnifier'''" [[Image:Magnifybutton.jpg|25px]] button to enlarge the body map to full screen. You can also click the "'''Rotate'''" [[Image:Rotatebutton.jpg|25px]] button for the body map to complete a 360 view. You can also click on the "'''Scroller bar'''" [[Image:Scrollbar.jpg|100px]] or the buttons for the body map to be manually rotated. 
|} 

=Documents=

{| border="0"
|width="600px"|[[Image:Documentspage.jpg]]
|style="vertical-align:top"| 

The documents tab is used to add attachments to the information you are recording. This could be any electronic document that you have on your computer, which is relevant to the information you are recording. 

To upload an attachment, click the Browse button at the bottom right of the page. Select the file that you want to upload from your computer, then once done, click the Upload button at the bottom right of the page.
|} 

=Email Notifications=
An email notification will be sent to the relevant severity level users containing information about the person who the information is about and also who has logged it. 
Within the email will contain a hyperlinks to new concerns or information only records. 

</div>
[[Category:Usage]]

Recording information

2021-09-30T09:51:05Z

Mannysingh:

<div style="">

=Summary=

The Summary tab is used to record basic details of information regarding a child. All of the information that is entered on the "'''Summary'''" tab will be visible to other users regardless of their clearance level, so you should not enter any sensitive information here. Sensitive information can be recorded on the "'''detail'''" tab, which is explained further down this page. 

When recording information about a pupil, you will always need to specify a clearance level and a summary. The clearance level determines which users will be able to see the details that you enter. So if you are entering a highly sensitive piece of information that few staff members should only be aware of, you should use a high clearance level. Information required to be made available to members of staff can be recorded using a lower clearance level. 

The summary is the title of the information that is recorded. If a staff member does not have a high enough clearance level to view this incident, they will not see the summary. 

==Concern==

{| border="0"
|width="600px"|[[Image:concern.jpg]]
| Concerns are worrying issues that you feel should to be recorded.

A concern does not have to be something serious, example - if a child has head lice that is still worth recording; by itself this might not mean anything, but combined with other information it could point to a larger issue. 

This is what the "'''Severity'''" field is for; the more serious your concern is, the higher the severity rating should be given. This will determine which member of staff reviews the information you have entered. '''You should not be worried about recording low severity concerns'''. 

On the right hand side of the page, you will see the Framework Assessment triangle - this is a diagram used to measure and assess the progress and development of a child. You should first decide which side of the triangle to use, "'''Child's development needs'''", "'''Parenting capacity'''", or "'''Family and environmental factors'''". Next choose a field from that side of the triangle that closely relates to the issue.
|} 

==Meeting==

{| border="0"
|width="600px"|[[Image:meeting.jpg]]
|You can use Cura to record the details of any meetings that have taken place, especially those in response to staff concerns. You will need to select a type of meeting from the list, as well as indicating whether or not the pupil's parents were required to be involved.
|} 

==Correspondence==

{| border="0"
|width="600px"|[[Image:correspondance.jpg]]
|If you have had correspondence with an external contact following a concern (whether it be a parent, an agency or anyone else), you should record the details in Cura. The most common types of correspondence are listed, but you can select "'''Other'''" if you have spoken to someone who is not on the list. 

Further details can be given on the "'''Detail'''" tab (see below).
|} 

==Action==

{| border="0"
|width="600px"|[[Image:action.jpg]]
|Actions are recorded when something has been done in response to concerns about a child. The most common types of actions are listed, but you can select "Other" if something else has been done. Further detail can be given on the "'''Detail'''" tab (see below).
|} 

==Chronology date==
{| border="0"
|width="600px"|[[Image:Chronologydate.jpg]]
|The "'''Chronology date'''" area enables the user to record information that might be historic at today's date, all that is required is to fill the original date and time of the incident.
When the entry "'''Type'''" has been selected '''(Concern, Meeting, Correspondence, Action)''' and the "'''Nature'''" of the entry has been filled in, please insert details of the '''historic''' incident date. '''For further information please see below'''. 

The '''Chronology date''' requires to be filled if the incident happened on the previous day, although it is requested that new information is always recorded when found out. 
*To insert a date please select on the date box and the calendar will appear. 
*Once you have found the relevant date in the calendar please select the date and the calendar window will close. 
*To insert a time please select on the time box and a clock will appear requesting you to select the relevant time. 
*Once you have completed your selection click on the '''Ok''' button and the clock window will close.
|} 

=Detail=

The detail section is used to record additional information when you are recording information about a child. Other users will only be able to see these comments if their clearance level is equal to, or higher than, the clearance level that you give to the incident. 

{| border="0"
|width="600px"|[[Image:bodymap.jpg]]
|style="vertical-align:top"| 

If you are recording a concern, you will also see an interactive body map on the right side of the page. This allows you to record the location of any marks that you see on a child. 

To record the location of a mark on a child, simply click the relevant area on the body map. A small "'''green'''" [[Image:Greenmarker.jpg|8px]] mark will appear wherever you click. Click on an existing green mark to remove it. You can also click the "'''Magnifier'''" [[Image:Magnifybutton.jpg|25px]] button to enlarge the body map to full screen. You can also click the "'''Rotate'''" [[Image:Rotatebutton.jpg|25px]] button for the body map to complete a 360 view. You can also click on the "'''Scroller bar'''" [[Image:Scrollbar.jpg|100px]] or the buttons for the body map to be manually rotated. 
|} 

=Documents=

{| border="0"
|width="600px"|[[Image:Documentspage.jpg]]
|style="vertical-align:top"| 

The documents tab is used to add attachments to the information you are recording. This could be any electronic document that you have on your computer, which is relevant to the information you are recording. 

To upload an attachment, click the Browse button at the bottom right of the page. Select the file that you want to upload from your computer, then once done, click the Upload button at the bottom right of the page. 

=Email Notifications=
An email notification will be sent to the relevant severity level users containing information about the person who the information is about and also who has logged it. 
Within the email will contain a hyperlinks to new concerns or information only records. 

</div>
[[Category:Usage]]

Reports

2021-09-30T09:20:49Z

Mannysingh:

Reports

2021-09-30T09:16:53Z

Mannysingh:

Reports

2021-09-29T14:54:38Z

Mannysingh:

Reports

2021-09-29T14:54:05Z

Mannysingh:

Users

2021-09-29T14:47:27Z

Mannysingh:

<div style="">
If any staff members have been imported into the system, you will see a list of them on this page, as well as the initial admin user. If you have not imported any users into the system, see our '''[[Installation & version updates#Optional MIS details|import]]''' page for instructions to do so. 

One or more staff members can be selected using the checkboxes. Once you have selected the staff member(s), click the '''"Open"''' button at the top right of the page. You will see a window where you can alter '''user(s) permissions'''. 

[[Image:users01.jpg|800px]] 

==User permissions==

'''Approved'''
:By default, users are approved. This means that Cura will recognise them and allow them to perform actions in the system (as long as they have any other required permissions, see below). '''If a user is not approved, they will not be able to log in, regardless of their other permissions'''. 

'''Clearance'''
:The user's clearance level decides which pieces of information they are able to view. When a staff member records something in Cura, they will need to give a clearance level between 1 and 5. The higher the clearance, the more sensitive the information is. A staff member can record an incident using any clearance level, however they will not be able to review incidents above their clearance level. See the '''[[Recording information|Recording information]]''' page for more information about recording information in Cura. 
:This will have the most noticeable effect on the '''[[home page|home page]]''', which is used for reviewing incidents. 

{| class = "wikitable" cellpadding="5" style="border: 3px solid #ff8800; background: #424242;"
|-
|[[Image:curaperms2.jpg|500px]] 
| style="vertical-align:top;"|
<div style="color:#ffffff"> '''Account manager'''
:This allows a user to modify other users' permissions. The initial admin account will always have this permission, and no other user can be given this permission. This also allows the user to access the '''[[system settings|system settings]]'''.
'''Autonomous affinity setter'''
:This must be active for users to set own affinities. See '''[[Affinities|affinities]]''' for more info.
'''Data entry'''
:This must be active for users to record Concerns, Meetings, Correspondances or Actions. See '''[[Recording information|recording information]]''' for more info.
'''Levels of need manager'''
:This allows the user to enter information provided to them from Local Safeguarding Boards onto the student 'Personal details' screen.
'''Personal tag manager'''
:This allows the user to apply custom created tags created in 'Configuration' tab to be applied to the student.
'''Data controller'''
:This provides the permission for individual to have access to the '''[[Data Protection|Data Protection]]''' configuration page for your school.
'''Data configuration'''
:This allows the user to amend subcategories under Meetings, Correspondances or Actions for '''[[data configuration|data configuration]]'''. The user can also specify certain websites that are to be used under the Links area, visible under the '''[[resources|resources]]''' screen.
'''Data importer'''
:This gives access to the '''[[import|import]]''' page, used to import children and staff into Cura.
'''Archivist'''
:This gives the user access to '''[[archive|archive]]''' students or transfer the existing data to another school.
'''Resource manager'''
:Upload '''[[resources|resources]]''', such as contact forms and policies, for other users to download.
'''Resource consumer'''
:This allows users to download '''[[resources|resources]]''' that have been imported into Cura (see above), and also use the websites configured in the data configuration screen.
'''Report runner'''
:A Report Runner is allowed to run '''[[reports|reports]]''' to analyse the data that has been recorded in Cura.
</div>
|}

'''Severity'''
:Each recorded piece of information in Cura must be given a severity level between 1 and 5. The higher the severity, the more concerning the information is. See the '''[[students|students]]''' page for more information about recording information in Cura. 

:A user's severity range dictates which pieces of information they will be responsible for acting upon. Users will either need to act on every incident within their severity range (e.g. the Child Protection Officer may want to deal with all Severity 5 incidents), or only the incidents within their severity range that affect students they share an affinity with (e.g. a form tutor may only deal with incidents affecting students in his/her form). 
:If a user's severity range is not above 0, they will not have to act upon any incidents. Incidents that need to be actioned are dealt with via the '''[[home page|home page]]'''. 

'''Simplified interface'''
:The simplified interface is used for users who will never need to review any incidents. The users can only record information and not review anything that has happened. Users who are using the simplified interface will not see the '''[[home page|home page]]'''. If they have the Data Entry permission, then their login will default to the '''[[students|students]]''' page. Users who have been given a review severities range cannot also use the simplified interface. 

'''Require two factor login'''
:If this option is selected then the user will need to use an authenticator on their phone, tablet or mobile device in order to login. This gives a greater level of security. See the '''[[Logging in#Pin number access for added security|logging in]]''' page for more information about PIN numbers. 

'''Tag based limits'''
:This area allow the administrator to configure tags that hide information from screens.

==Affinities==

Next to the review severities is a '''"Limit to affinities"''' box. This allows you to link a user to specific pupils, so that the user will be alerted whenever information is recorded about that child ('''as long as the user's clearance level is high enough to view the information'''). 

For more information about how to configure this, please see the '''[[affinities|Affinities]]''' page. 

==Reset Secret==

The reset secret button allows you to generate a new secret code which is needed to generate PIN numbers. PIN numbers are only required by users who have the '''"Require two factor login"''' permission switched on. These users will need a PIN number which will be generated by an authenticator app on their phone, tablet or mobile device. 

If a user requires two factor login, then they will be given a secret code the first time they try to login. If the user does not record their secret code, or they lose the device that the secret code was saved onto, then the '''Reset Secret''' button should be used. This will invalidate the old code, and offer the user a new one the next time they try to log in.
*Simply select the user(s) and click on the '''Reset Secret'''
*A message box will appear '''"Are you sure you want to reset this user's secret?"'''
*Click on the '''"Ok"''' button to confirm
*A message box will appear confirming the secret has been reset '''"Reset complete"'''. 

[[Image:users04.jpg|800px]] 

</div>
[[Category:Configuration]]

Affinities

2021-09-29T14:43:11Z

Mannysingh:

The affinities page is used to link users to specific students, for example linking a form tutor to the pupils in their form group. Once a user has been linked to a pupil(s), the user will receive alerts whenever information is recorded for that pupil(s) '''as long as the user's clearance level is high enough to view the information'''. 

'''Step 1 - for Admin Account''' 
:To assign an affinity for a student within the '''Admin account''', simply click on the '''User name''' in the list and the affinity screen will appear, please follow '''Step 2''' below. 
[[Image:adminaffinity.jpg|600px]] 

'''Step 1 - for User Account''' 
:To assign an affinity for a student within the '''User account''' simply click on the '''affinities''' link on the '''Alerts tab''' (not available for Admin Account or Simplified interface) as shown below. In the image you can see as we have zero affinities assigned. 

[[Image:affinitieszero.jpg|200px]] 

'''Step 2 - Assigning an affinity''' 
:The following page will show every pupil that has been imported in Cura will be listed with various fields of information, such as:
*Name, DOB
*Gender, Reg
*Year, Attendance
*Ethnicity, Religion
*SEN, Gifted
*LAC, Ever in care
*SVC, FSM
*FSM6, PP
*EAL, Pregnant
*Disabled
 

{| border="0"
|width="600px"|[[Image:affinities.jpg]]
|The page can be filtered by any of the information fields to find specific pupils. To do this, click the filter button next to one of the column headers and choose how you would like to filter. Once you have selected your filter criteria, the relevant pupils will appear on the page.
|} 

[[Image:affinties_filter.jpg|250px|left]] 

The page can be filtered by any of the information fields to find specific pupils. To do this, click the filter button next to one of the column headers and choose how you would like to filter. Once you have selected your filter criteria, the relevant pupils will appear on the page. 

Scroll to the bottom of the page and click on the [[Image:AllOnOne.jpg|30px]] button to place all '''filtered''' students onto one page. Please see image below. 
[[Image:PageNumbers.jpg|500px]] 

Scroll back to the top of the page to link the user to a pupil(s) you then need to select the pupil(s) using the checkboxes on the left of the page. If a pupil has a tick in the checkbox, they are linked to the user. 

 

'''Please note that if you have filtered the screen, any pupils who have been filtered out will not be linked to the user when you click Save. Therefore you should remove any filters that you have applied before clicking the Save button at the top right, otherwise your affinities may not save correctly. 

Please note upon returning to the '''[[Home page#Alerts|Alerts tab]]''' '''(only visible in the User Account)''' you will see the number of students with whom you have an affinity displayed and if there are concerns already pending then a list will appear. 

'''Autonomous affinity setter''' 
Users have the ability to set own affinity should they have the permission provided by the administrator '''Autonomous affinity setter'''. 

[[Category:Configuration]]

Affinities

2021-09-29T14:41:59Z

Mannysingh:

The affinities page is used to link users to specific students, for example linking a form tutor to the pupils in their form group. Once a user has been linked to a pupil(s), the user will receive alerts whenever information is recorded for that pupil(s) '''as long as the user's clearance level is high enough to view the information'''. 

'''Step 1 - for Admin Account''' 
:To assign an affinity for a student within the '''Admin account''', simply click on the '''User name''' in the list and the affinity screen will appear, please follow '''Step 2''' below. 
[[Image:adminaffinity.jpg|600px]] 

'''Step 1 - for User Account''' 
:To assign an affinity for a student within the '''User account''' simply click on the '''affinities''' link on the '''Alerts tab''' (not available for Admin Account or Simplified interface) as shown below. In the image you can see as we have zero affinities assigned. 

[[Image:affinitieszero.jpg|200px]] 

'''Step 2 - Assigning an affinity''' 
:The following page will show every pupil that has been imported in Cura will be listed with various fields of information, such as:
*Name, DOB
*Gender, Reg
*Year, Attendance
*Ethnicity, Religion
*SEN, Gifted
*LAC, Ever in care
*SVC, FSM
*FSM6, PP
*EAL, Pregnant
*Disabled
 

{| border="0"
|width="600px"|[[Image:affinities.jpg]]
|The page can be filtered by any of the information fields to find specific pupils. To do this, click the filter button next to one of the column headers and choose how you would like to filter. Once you have selected your filter criteria, the relevant pupils will appear on the page.
|} 

[[Image:affinties_filter.jpg|250px|left]] 

The page can be filtered by any of the information fields to find specific pupils. To do this, click the filter button next to one of the column headers and choose how you would like to filter. Once you have selected your filter criteria, the relevant pupils will appear on the page. 

Scroll to the bottom of the page and click on the [[Image:AllOnOne.jpg|30px]] button to place all '''filtered''' students onto one page. Please see image below. 
[[Image:PageNumbers.jpg|500px]] 

Scroll back to the top of the page to link the user to a pupil(s) you then need to select the pupil(s) using the checkboxes on the left of the page. If a pupil has a tick in the checkbox, they are linked to the user. 

 

'''Please note that if you have filtered the screen, any pupils who have been filtered out will not be linked to the user when you click Save. Therefore you should remove any filters that you have applied before clicking the Save button at the top right, otherwise your affinities may not save correctly. 

Please note upon returning to the '''[[Home page#Alerts|Alerts tab]]''' '''(only visible in the User Account)''' you will see the number of students with whom you have an affinity displayed and if there are concerns already pending then a list will appear. 

Users have the ability to set own affinity should they have the permission provided by the administrator "Autonomous affinity setter". 

[[Category:Configuration]]

Reviewing information

2021-08-25T13:26:45Z

Mannysingh: /* Reviewing information */

Once information has been '''[[Recording information|entered into Cura]]''' by staff members, somebody with the relevant severity level will need to review the information to decide whether any action needs to be taken to protect children from harm and to maintain their development. This is called reviewing information. 

=Accessing information=

A summary of most pieces of information is available to all staff, but the specific details and the ability to take action as a result of the information are restricted via a user's clearance level ('''[[Users#User permissions|User permissions]]'''). As long as your clearance level is not lower than the clearance level given to a piece of information, and you are not using the simplified view, you will be able to view and action information within Cura. 

Information can be accessed and reviewed via either the '''[[students|students page]]''' or the '''[[home page|home page]]''', both are explained below. 

==Students==

To access a piece of information via the '''[[students|students]]''' page, first click the green '''open''' [[Image:Openbutton.jpg|70px]] button on the name of a pupil. 

[[Image:accessing01.jpg|600px]] 

Next, go to the "Chronology" tab and click the green '''open''' [[Image:Openbuttonchronology.jpg|50px]] button next to the piece of information you wish to view. 

[[Image:accessing02.jpg|600px]] 

==Home page==

On your '''[[home page|home page]]''' click on either the Alerts or Reviews tab. You will see a list of pupils names (if you have any outstanding alerts or reviews). 

===Alerts===

When a new piece of information is created a DSL user will receive notification via email to complete a review. 

Click on a pupil's name to open the students file or below the students name you will see the list of incidents relating to that pupil. If the background colour of an incident is greyed out, then you do not have a high enough clearance level to access that information. 

[[Image:accessing03.jpg|600px]] 

===Reviews===

The reviews tab will show you concerns that have been recorded, which have a severity level that indicates you are the person that should be reviewing the incident (although you still may not be able to review the concern if your clearance level is not high enough). 
As with the Alerts, click on the concern to review it. 

[[Image:accessing03b.jpg|600px]] 

=Reviewing information=

Once you have accessed a piece of information about a pupil, you will be on a page similar to that used when '''[[recording information|recording information]]'''. 
However you will have two extra tabs at the top of the page; '''Review''' and '''History'''. 

[[Image:actions.jpg|600px]] 

You can edit any of the details that were originally entered such as the clearance or severity level, as well as adding new information such as comments. 
This can be done by either selecting on the tabs ('''Summary''', '''Detail''', '''Documents''') or clicking on the Orange [[Image:severityorange.jpg|60px]] severity button that will take you to the summary page. 

==History==

The history tab will show you a complete log of all of the modifications that have been made to a concern; you can see who recorded it, who edited the concern and when, and who reviewed it. 

[[Image:History1.jpg|600px]] 

==Actions==

You can use the actions tab to decide what you are going to do about the recorded concern. 

===Abuse classification===
If you believe the pupil is being abused, then you can use the drop down box to the right to classify the type of abuse e.g. female genital mutilation. 

The list has different classifications to choose from:
*Not classified
*Physical
*Physical - Restraint
*Sexual
*Sexual - Female genital mutilation
*Sexual - E-safety
*Neglect
*Emotional
*Emotional - E-safety
*Emotional - Radicalisation 
Note: if you are an organisation outside of education you will have additional abuse classifications to select from. 

[[Image:abuseclassification.jpg|600px]] 

===Select an action===
After an abuse classification has been selected, required next is to select one of the three actions. This is where you decide:
*'''Undecided''' - if the concern is to be reviewed by someone with a higher or lower severity range than yourself, or by yourself at a later time
*'''No further action to be taken''' - If no further action is required, as the concern may have resolved earlier or may be a duplicate
*'''The following actions are to be taken''' - If a planned action is required 
'''For all actions explained in further detail please see below.''' 

====Undecided====
If you click undecided then you will still be expected to review the concern at a later time, unless you change the severity of the incident so that different member of staff can review it instead. 

[[Image:undecided.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen. 

====No further action to be taken====
Alternatively if you feel no further action is required please fill in the reasons in the details box below. You may find more than one staff member, may put the same concern on, should this be the case please tick the "'''Duplicate concern'''" as a reason, the box below will automatically be filled in for you and greyed out. 

[[Image:nofurtheraction.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern. 

====The following actions are to be taken====
If you select "The following actions are to be taken" click on the blue "Add" button which will open up a new planned action screen. 

[[Image:actionsselection.jpg|600px]] 

Here you should enter information:
*Choose a date and select a type either a meeting, correspondence or action
*If you feel the planned action could take all day then tick the "All day" box
*Should you have just completed the planned action and wish to make a note of it, enter the details and tick "Resolve on save" box, this will open the summary page for you to fill in the details 

Alternatively for a planned action for a later date simply enter the required information and click on the grey "Ok" button. 

[[Image:planaction.jpg|300px]] 

This planned action will now appear on the screen as an outstanding action the options you have is to "Open" or "Resolve". 

[[Image:planactionoptions.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern. 

====Exporting planned action to local calendar====
On the right hand side of the planned action you have an '''export to calendar''' feature [[Image:exportcalendar.jpg|25px]] that allows you to export the planned action to your local calendar, this is available for Google, Yahoo, Outlook and any calendars that accept ICal. 
This scheduled action will now also appear on your '''[[home page]]''' under the "Planned actions" tab. 

====Discussion Panel====
At the bottom of the screen you will find a arrow pointing upwards, when clicking this you can discuss this entry with same severity and clearance level DSLs. 
To open a discussion please click on discuss button and raise your query, should any other user be available online they can respond, if no user is available the system will generate an email to inform of a 'New discussion', this will appear on the users homepage. 

[[Image:calendarexport.jpg|300px]] 

[[Category:Usage]]

Reviewing information

2021-08-25T13:10:01Z

Mannysingh: /* Alerts */

Once information has been '''[[Recording information|entered into Cura]]''' by staff members, somebody with the relevant severity level will need to review the information to decide whether any action needs to be taken to protect children from harm and to maintain their development. This is called reviewing information. 

=Accessing information=

A summary of most pieces of information is available to all staff, but the specific details and the ability to take action as a result of the information are restricted via a user's clearance level ('''[[Users#User permissions|User permissions]]'''). As long as your clearance level is not lower than the clearance level given to a piece of information, and you are not using the simplified view, you will be able to view and action information within Cura. 

Information can be accessed and reviewed via either the '''[[students|students page]]''' or the '''[[home page|home page]]''', both are explained below. 

==Students==

To access a piece of information via the '''[[students|students]]''' page, first click the green '''open''' [[Image:Openbutton.jpg|70px]] button on the name of a pupil. 

[[Image:accessing01.jpg|600px]] 

Next, go to the "Chronology" tab and click the green '''open''' [[Image:Openbuttonchronology.jpg|50px]] button next to the piece of information you wish to view. 

[[Image:accessing02.jpg|600px]] 

==Home page==

On your '''[[home page|home page]]''' click on either the Alerts or Reviews tab. You will see a list of pupils names (if you have any outstanding alerts or reviews). 

===Alerts===

When a new piece of information is created a DSL user will receive notification via email to complete a review. 

Click on a pupil's name to open the students file or below the students name you will see the list of incidents relating to that pupil. If the background colour of an incident is greyed out, then you do not have a high enough clearance level to access that information. 

[[Image:accessing03.jpg|600px]] 

===Reviews===

The reviews tab will show you concerns that have been recorded, which have a severity level that indicates you are the person that should be reviewing the incident (although you still may not be able to review the concern if your clearance level is not high enough). 
As with the Alerts, click on the concern to review it. 

[[Image:accessing03b.jpg|600px]] 

=Reviewing information=

Once you have accessed a piece of information about a pupil, you will be on a page similar to that used when '''[[recording information|recording information]]'''. 
However you will have two extra tabs at the top of the page; '''Review''' and '''History'''. 

[[Image:actions.jpg|600px]] 

You can edit any of the details that were originally entered such as the clearance or severity level, as well as adding new information such as comments. 
This can be done by either selecting on the tabs ('''Summary''', '''Detail''', '''Documents''') or clicking on the Orange [[Image:severityorange.jpg|60px]] severity button that will take you to the summary page. 

==History==

The history tab will show you a complete log of all of the modifications that have been made to a concern; you can see who recorded it, who edited the concern and when, and who reviewed it. 

[[Image:History1.jpg|600px]] 

==Actions==

You can use the actions tab to decide what you are going to do about the recorded concern. 

===Abuse classification===
If you believe the pupil is being abused, then you can use the drop down box to the right to classify the type of abuse e.g. female genital mutilation. 

The list has different classifications to choose from:
*Not classified
*Physical
*Physical - Restraint
*Sexual
*Sexual - Female genital mutilation
*Sexual - E-safety
*Neglect
*Emotional
*Emotional - E-safety
*Emotional - Radicalisation 
Note: if you are an organisation outside of education you will have additional abuse classifications to select from. 

[[Image:abuseclassification.jpg|600px]] 

===Select an action===
After an abuse classification has been selected, required next is to select one of the three actions. This is where you decide:
*'''Undecided''' - if the concern is to be reviewed by someone with a higher or lower severity range than yourself, or by yourself at a later time
*'''No further action to be taken''' - If no further action is required, as the concern may have resolved earlier or may be a duplicate
*'''The following actions are to be taken''' - If a planned action is required 
'''For all actions explained in further detail please see below.''' 

====Undecided====
If you click undecided then you will still be expected to review the concern at a later time, unless you change the severity of the incident so that different member of staff can review it instead. 

[[Image:undecided.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen. 

====No further action to be taken====
Alternatively if you feel no further action is required please fill in the reasons in the details box below. You may find more than one staff member, may put the same concern on, should this be the case please tick the "'''Duplicate concern'''" as a reason, the box below will automatically be filled in for you and greyed out. 

[[Image:nofurtheraction.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern. 

====The following actions are to be taken====
If you select "The following actions are to be taken" click on the blue "Add" button which will open up a new planned action screen. 

[[Image:actionsselection.jpg|600px]] 

Here you should enter information:
*Choose a date and select a type either a meeting, correspondence or action
*If you feel the planned action could take all day then tick the "All day" box
*Should you have just completed the planned action and wish to make a note of it, enter the details and tick "Resolve on save" box, this will open the summary page for you to fill in the details 

Alternatively for a planned action for a later date simply enter the required information and click on the grey "Ok" button. 

[[Image:planaction.jpg|300px]] 

This planned action will now appear on the screen as an outstanding action the options you have is to "Open" or "Resolve". 

[[Image:planactionoptions.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern. 

====Exporting planned action to local calendar====
On the right hand side of the planned action you have an '''export to calendar''' feature [[Image:exportcalendar.jpg|25px]] that allows you to export the planned action to your local calendar, this is available for Google, Yahoo, Outlook and any calendars that accept ICal. 
This scheduled action will now also appear on your '''[[home page]]''' under the "Planned actions" tab. 

[[Image:calendarexport.jpg|300px]] 

[[Category:Usage]]

Reviewing information

2021-08-25T13:05:24Z

Mannysingh: /* Abuse classification */

Once information has been '''[[Recording information|entered into Cura]]''' by staff members, somebody with the relevant severity level will need to review the information to decide whether any action needs to be taken to protect children from harm and to maintain their development. This is called reviewing information. 

=Accessing information=

A summary of most pieces of information is available to all staff, but the specific details and the ability to take action as a result of the information are restricted via a user's clearance level ('''[[Users#User permissions|User permissions]]'''). As long as your clearance level is not lower than the clearance level given to a piece of information, and you are not using the simplified view, you will be able to view and action information within Cura. 

Information can be accessed and reviewed via either the '''[[students|students page]]''' or the '''[[home page|home page]]''', both are explained below. 

==Students==

To access a piece of information via the '''[[students|students]]''' page, first click the green '''open''' [[Image:Openbutton.jpg|70px]] button on the name of a pupil. 

[[Image:accessing01.jpg|600px]] 

Next, go to the "Chronology" tab and click the green '''open''' [[Image:Openbuttonchronology.jpg|50px]] button next to the piece of information you wish to view. 

[[Image:accessing02.jpg|600px]] 

==Home page==

On your '''[[home page|home page]]''' click on either the Alerts or Reviews tab. You will see a list of pupils names (if you have any outstanding alerts or reviews). 

===Alerts===

Click on a pupil's name to open the students file or below the students name you will see the list of incidents relating to that pupil. If the background colour of an incident is greyed out, then you do not have a high enough clearance level to access that information. 

[[Image:accessing03.jpg|600px]] 

===Reviews===

The reviews tab will show you concerns that have been recorded, which have a severity level that indicates you are the person that should be reviewing the incident (although you still may not be able to review the concern if your clearance level is not high enough). 
As with the Alerts, click on the concern to review it. 

[[Image:accessing03b.jpg|600px]] 

=Reviewing information=

Once you have accessed a piece of information about a pupil, you will be on a page similar to that used when '''[[recording information|recording information]]'''. 
However you will have two extra tabs at the top of the page; '''Review''' and '''History'''. 

[[Image:actions.jpg|600px]] 

You can edit any of the details that were originally entered such as the clearance or severity level, as well as adding new information such as comments. 
This can be done by either selecting on the tabs ('''Summary''', '''Detail''', '''Documents''') or clicking on the Orange [[Image:severityorange.jpg|60px]] severity button that will take you to the summary page. 

==History==

The history tab will show you a complete log of all of the modifications that have been made to a concern; you can see who recorded it, who edited the concern and when, and who reviewed it. 

[[Image:History1.jpg|600px]] 

==Actions==

You can use the actions tab to decide what you are going to do about the recorded concern. 

===Abuse classification===
If you believe the pupil is being abused, then you can use the drop down box to the right to classify the type of abuse e.g. female genital mutilation. 

The list has different classifications to choose from:
*Not classified
*Physical
*Physical - Restraint
*Sexual
*Sexual - Female genital mutilation
*Sexual - E-safety
*Neglect
*Emotional
*Emotional - E-safety
*Emotional - Radicalisation 
Note: if you are an organisation outside of education you will have additional abuse classifications to select from. 

[[Image:abuseclassification.jpg|600px]] 

===Select an action===
After an abuse classification has been selected, required next is to select one of the three actions. This is where you decide:
*'''Undecided''' - if the concern is to be reviewed by someone with a higher or lower severity range than yourself, or by yourself at a later time
*'''No further action to be taken''' - If no further action is required, as the concern may have resolved earlier or may be a duplicate
*'''The following actions are to be taken''' - If a planned action is required 
'''For all actions explained in further detail please see below.''' 

====Undecided====
If you click undecided then you will still be expected to review the concern at a later time, unless you change the severity of the incident so that different member of staff can review it instead. 

[[Image:undecided.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen. 

====No further action to be taken====
Alternatively if you feel no further action is required please fill in the reasons in the details box below. You may find more than one staff member, may put the same concern on, should this be the case please tick the "'''Duplicate concern'''" as a reason, the box below will automatically be filled in for you and greyed out. 

[[Image:nofurtheraction.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern. 

====The following actions are to be taken====
If you select "The following actions are to be taken" click on the blue "Add" button which will open up a new planned action screen. 

[[Image:actionsselection.jpg|600px]] 

Here you should enter information:
*Choose a date and select a type either a meeting, correspondence or action
*If you feel the planned action could take all day then tick the "All day" box
*Should you have just completed the planned action and wish to make a note of it, enter the details and tick "Resolve on save" box, this will open the summary page for you to fill in the details 

Alternatively for a planned action for a later date simply enter the required information and click on the grey "Ok" button. 

[[Image:planaction.jpg|300px]] 

This planned action will now appear on the screen as an outstanding action the options you have is to "Open" or "Resolve". 

[[Image:planactionoptions.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern. 

====Exporting planned action to local calendar====
On the right hand side of the planned action you have an '''export to calendar''' feature [[Image:exportcalendar.jpg|25px]] that allows you to export the planned action to your local calendar, this is available for Google, Yahoo, Outlook and any calendars that accept ICal. 
This scheduled action will now also appear on your '''[[home page]]''' under the "Planned actions" tab. 

[[Image:calendarexport.jpg|300px]] 

[[Category:Usage]]

Reviewing information

2021-08-25T13:04:17Z

Mannysingh: /* Abuse classification */

Once information has been '''[[Recording information|entered into Cura]]''' by staff members, somebody with the relevant severity level will need to review the information to decide whether any action needs to be taken to protect children from harm and to maintain their development. This is called reviewing information. 

=Accessing information=

A summary of most pieces of information is available to all staff, but the specific details and the ability to take action as a result of the information are restricted via a user's clearance level ('''[[Users#User permissions|User permissions]]'''). As long as your clearance level is not lower than the clearance level given to a piece of information, and you are not using the simplified view, you will be able to view and action information within Cura. 

Information can be accessed and reviewed via either the '''[[students|students page]]''' or the '''[[home page|home page]]''', both are explained below. 

==Students==

To access a piece of information via the '''[[students|students]]''' page, first click the green '''open''' [[Image:Openbutton.jpg|70px]] button on the name of a pupil. 

[[Image:accessing01.jpg|600px]] 

Next, go to the "Chronology" tab and click the green '''open''' [[Image:Openbuttonchronology.jpg|50px]] button next to the piece of information you wish to view. 

[[Image:accessing02.jpg|600px]] 

==Home page==

On your '''[[home page|home page]]''' click on either the Alerts or Reviews tab. You will see a list of pupils names (if you have any outstanding alerts or reviews). 

===Alerts===

Click on a pupil's name to open the students file or below the students name you will see the list of incidents relating to that pupil. If the background colour of an incident is greyed out, then you do not have a high enough clearance level to access that information. 

[[Image:accessing03.jpg|600px]] 

===Reviews===

The reviews tab will show you concerns that have been recorded, which have a severity level that indicates you are the person that should be reviewing the incident (although you still may not be able to review the concern if your clearance level is not high enough). 
As with the Alerts, click on the concern to review it. 

[[Image:accessing03b.jpg|600px]] 

=Reviewing information=

Once you have accessed a piece of information about a pupil, you will be on a page similar to that used when '''[[recording information|recording information]]'''. 
However you will have two extra tabs at the top of the page; '''Review''' and '''History'''. 

[[Image:actions.jpg|600px]] 

You can edit any of the details that were originally entered such as the clearance or severity level, as well as adding new information such as comments. 
This can be done by either selecting on the tabs ('''Summary''', '''Detail''', '''Documents''') or clicking on the Orange [[Image:severityorange.jpg|60px]] severity button that will take you to the summary page. 

==History==

The history tab will show you a complete log of all of the modifications that have been made to a concern; you can see who recorded it, who edited the concern and when, and who reviewed it. 

[[Image:History1.jpg|600px]] 

==Actions==

You can use the actions tab to decide what you are going to do about the recorded concern. 

===Abuse classification===
If you believe the pupil is being abused, then you can use the drop down box to the right to classify the type of abuse e.g. female genital mutilation. 

The list has different classifications to choose from:
*Not classified
*Physical
*Physical - Restraint
*Sexual
*Sexual - Female genital mutilation
*Sexual - E-safety
*Neglect
*Emotional
*Emotional - E-safety
*Emotional - Radicalisation 
Note: if you are an organisation outside of education you will have additional abuse classifications to select from. 

[[Image:abuseclassification.jpg|600px]] 

===Select an action===
After an abuse classification has been selected, required next is to select one of the three actions. This is where you decide:
*'''Undecided''' - if the concern is to be reviewed by someone with a higher or lower severity range than yourself, or by yourself at a later time
*'''No further action to be taken''' - If no further action is required, as the concern may have resolved earlier or may be a duplicate
*'''The following actions are to be taken''' - If a planned action is required 
'''For all actions explained in further detail please see below.''' 

====Undecided====
If you click undecided then you will still be expected to review the concern at a later time, unless you change the severity of the incident so that different member of staff can review it instead. 

[[Image:undecided.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen. 

====No further action to be taken====
Alternatively if you feel no further action is required please fill in the reasons in the details box below. You may find more than one staff member, may put the same concern on, should this be the case please tick the "'''Duplicate concern'''" as a reason, the box below will automatically be filled in for you and greyed out. 

[[Image:nofurtheraction.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern. 

====The following actions are to be taken====
If you select "The following actions are to be taken" click on the blue "Add" button which will open up a new planned action screen. 

[[Image:actionsselection.jpg|600px]] 

Here you should enter information:
*Choose a date and select a type either a meeting, correspondence or action
*If you feel the planned action could take all day then tick the "All day" box
*Should you have just completed the planned action and wish to make a note of it, enter the details and tick "Resolve on save" box, this will open the summary page for you to fill in the details 

Alternatively for a planned action for a later date simply enter the required information and click on the grey "Ok" button. 

[[Image:planaction.jpg|300px]] 

This planned action will now appear on the screen as an outstanding action the options you have is to "Open" or "Resolve". 

[[Image:planactionoptions.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern. 

====Exporting planned action to local calendar====
On the right hand side of the planned action you have an '''export to calendar''' feature [[Image:exportcalendar.jpg|25px]] that allows you to export the planned action to your local calendar, this is available for Google, Yahoo, Outlook and any calendars that accept ICal. 
This scheduled action will now also appear on your '''[[home page]]''' under the "Planned actions" tab. 

[[Image:calendarexport.jpg|300px]] 

[[Category:Usage]]

Reviewing information

2021-08-25T13:03:58Z

Mannysingh: /* Abuse classification */

Once information has been '''[[Recording information|entered into Cura]]''' by staff members, somebody with the relevant severity level will need to review the information to decide whether any action needs to be taken to protect children from harm and to maintain their development. This is called reviewing information. 

=Accessing information=

A summary of most pieces of information is available to all staff, but the specific details and the ability to take action as a result of the information are restricted via a user's clearance level ('''[[Users#User permissions|User permissions]]'''). As long as your clearance level is not lower than the clearance level given to a piece of information, and you are not using the simplified view, you will be able to view and action information within Cura. 

Information can be accessed and reviewed via either the '''[[students|students page]]''' or the '''[[home page|home page]]''', both are explained below. 

==Students==

To access a piece of information via the '''[[students|students]]''' page, first click the green '''open''' [[Image:Openbutton.jpg|70px]] button on the name of a pupil. 

[[Image:accessing01.jpg|600px]] 

Next, go to the "Chronology" tab and click the green '''open''' [[Image:Openbuttonchronology.jpg|50px]] button next to the piece of information you wish to view. 

[[Image:accessing02.jpg|600px]] 

==Home page==

On your '''[[home page|home page]]''' click on either the Alerts or Reviews tab. You will see a list of pupils names (if you have any outstanding alerts or reviews). 

===Alerts===

Click on a pupil's name to open the students file or below the students name you will see the list of incidents relating to that pupil. If the background colour of an incident is greyed out, then you do not have a high enough clearance level to access that information. 

[[Image:accessing03.jpg|600px]] 

===Reviews===

The reviews tab will show you concerns that have been recorded, which have a severity level that indicates you are the person that should be reviewing the incident (although you still may not be able to review the concern if your clearance level is not high enough). 
As with the Alerts, click on the concern to review it. 

[[Image:accessing03b.jpg|600px]] 

=Reviewing information=

Once you have accessed a piece of information about a pupil, you will be on a page similar to that used when '''[[recording information|recording information]]'''. 
However you will have two extra tabs at the top of the page; '''Review''' and '''History'''. 

[[Image:actions.jpg|600px]] 

You can edit any of the details that were originally entered such as the clearance or severity level, as well as adding new information such as comments. 
This can be done by either selecting on the tabs ('''Summary''', '''Detail''', '''Documents''') or clicking on the Orange [[Image:severityorange.jpg|60px]] severity button that will take you to the summary page. 

==History==

The history tab will show you a complete log of all of the modifications that have been made to a concern; you can see who recorded it, who edited the concern and when, and who reviewed it. 

[[Image:History1.jpg|600px]] 

==Actions==

You can use the actions tab to decide what you are going to do about the recorded concern. 

===Abuse classification===
If you believe the pupil is being abused, then you can use the drop down box to the right to classify the type of abuse e.g. female genital mutilation. 

The list has different classifications to choose from:
*Not classified
*Physical
*Physical - Restraint
*Sexual
*Sexual - Female genital mutilation
*Sexual - E-safety
*Neglect
*Emotional
*Emotional - E-safety
*Emotional - Radicalisation 
Note: if you are an organisation outside of education you will have additional abuse classifications to select from. 

[[Image:abuseclassification.jpg|600px]] 

===Select an action===
After an abuse classification has been selected, required next is to select one of the three actions. This is where you decide:
*'''Undecided''' - if the concern is to be reviewed by someone with a higher or lower severity range than yourself, or by yourself at a later time
*'''No further action to be taken''' - If no further action is required, as the concern may have resolved earlier or may be a duplicate
*'''The following actions are to be taken''' - If a planned action is required 
'''For all actions explained in further detail please see below.''' 

====Undecided====
If you click undecided then you will still be expected to review the concern at a later time, unless you change the severity of the incident so that different member of staff can review it instead. 

[[Image:undecided.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen. 

====No further action to be taken====
Alternatively if you feel no further action is required please fill in the reasons in the details box below. You may find more than one staff member, may put the same concern on, should this be the case please tick the "'''Duplicate concern'''" as a reason, the box below will automatically be filled in for you and greyed out. 

[[Image:nofurtheraction.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern. 

====The following actions are to be taken====
If you select "The following actions are to be taken" click on the blue "Add" button which will open up a new planned action screen. 

[[Image:actionsselection.jpg|600px]] 

Here you should enter information:
*Choose a date and select a type either a meeting, correspondence or action
*If you feel the planned action could take all day then tick the "All day" box
*Should you have just completed the planned action and wish to make a note of it, enter the details and tick "Resolve on save" box, this will open the summary page for you to fill in the details 

Alternatively for a planned action for a later date simply enter the required information and click on the grey "Ok" button. 

[[Image:planaction.jpg|300px]] 

This planned action will now appear on the screen as an outstanding action the options you have is to "Open" or "Resolve". 

[[Image:planactionoptions.jpg|600px]] 

If you are happy with the choice that has been selected please click on the "Save" button at top of the screen, this will complete the review for this concern. 

====Exporting planned action to local calendar====
On the right hand side of the planned action you have an '''export to calendar''' feature [[Image:exportcalendar.jpg|25px]] that allows you to export the planned action to your local calendar, this is available for Google, Yahoo, Outlook and any calendars that accept ICal. 
This scheduled action will now also appear on your '''[[home page]]''' under the "Planned actions" tab. 

[[Image:calendarexport.jpg|300px]] 

[[Category:Usage]]

File:Adminperms2.jpg

2021-08-13T12:56:18Z

Mannysingh: Mannysingh uploaded a new version of File:Adminperms2.jpg

FAQs

2021-08-13T12:24:40Z

Mannysingh:

__FORCETOC__
<div style="">
=Change password=

If you have forgotten your password to Cura, you will need to click the "'''Forgotten password?'''" link at the bottom of the login page. 
[[Image:Dontknowpasswordlink.jpg|250px]] 

Enter your email address and click the "'''Email Link'''" button. 

[[Image:Dontknowpassword.jpg|250px]] 

This will send an email to your email address. In the email, there will be a link that you should click. This will open another copy of Cura - you can close this new page immediately. A change your password page will appear, please update and use your new login details. 

=Getting a new PIN number=

If you cannot generate PIN numbers, you will need to get another QR code to scan into an authenticator. To do this, you will need to contact your System Administrator, who can generate a new QR code for you by following these steps: 

#Log into Cura as admin and go to the '''[[users|users]]''' page
#Select the user in question then click the "Reset secret" button at the top-right of the page
#Now log out and have the user log in using their username and password. They will be given a new QR code to scan 

=Allowing users to login using SIMS username and password=

Users will only be able to login using their SIMS accounts if they have had accounts imported in Cura, and if the service controller has been configured correctly. 

If staff are not able to login using their SIMS details then you should first check that they appear on the '''[[users]]''' page. 

If the staff member(s) do appear on the login page, then you should check the '''[[Installation & version updates#Optional MIS details|installation notes]]'''. 

=Users do not know their login details=

Users may be able to login using their SIMS credentials. If this is not possible, see the question above. 

If users are not using SIMS credentials, then they will need to use the email address attached to their Cura account. This can be seen on the '''[[users]]''' page which is only visible when logged in as admin. 

If the users do not know their password, then see the '''[[logging in]]''' page for instructions. 

=Users with PINS could login previously, but now always see a message about incorrect PINs=

Your server's time may have misaligned with the 'real' time. Log on to the server that is hosting Cura and go to this webpage: 
[http://www.timeanddate.com/worldclock/uk/london] 

If the server's time is different to the time on that webpage '''by more than 30 seconds''' then the server's time is wrong. If the server handles its own time then you can simply update the time on the server. If the time is provided to the server by another machine using an NTP protocol, then you will need to update the time on that machine, which will in turn update the server. 

=Editing or deleting the admin account=

If you need to amend the details of the admin account or delete it (perhaps because the member of staff using the account has left school, or has lost their phone and needs a new QR code) then you will need to delete and recreate the admin account. To do this, you must log on to the server on which Cura is installed. 

Once logged onto the server, go to the Cura folder and edit the web.config file. Look for a setting called "'''mode'''": 

<setting name="mode" serializeAs="String">
<value>'''normal'''</value>
</setting>

 The value of the "mode" setting needs to be changed to "'''deleteadmin'''". 

<setting name="mode" serializeAs="String">
<value>'''deleteadmin'''</value>
</setting>

 Then the next time any user visits the Cura page, the admin account will be deleted. On screen a message will displayed to confirm this: '''The user Admin has been deleted from the memberships database. Admin accounts deleted: 1.''' 

 Once this is done, you should change the value back to "'''normal'''" and recreate the '''[[admin account#Creating an admin account|admin account]]'''. '''Note that while the value is set to "deleteadmin", users will not be able to log in to Cura.''' 

=Does the data in Cura write back to SIMS?=

Cura '''does not''' write back to SIMS. Cura uses its own separate database entirely. This is mostly for security, but there are also no fields in SIMS to hold the data from Cura. 

[[Category:Usage]]
[[Category:Configuration]]
[[Category:Technical]]

FAQs

2021-08-13T12:23:21Z

Mannysingh:

__FORCETOC__
<div style="">
=Change password=

If you have forgotten your password to Cura, you will need to click the "'''Forgotten password?'''" link at the bottom of the login page. 
[[Image:Dontknowpasswordlink.jpg|250px]] 

Enter your email address and click the "'''Email Link'''" button. 

[[Image:Dontknowpassword.jpg|250px]] 

This will send an email to your email address. In the email, there will be a link that you should click. This will open another copy of Cura - you can close this new page immediately. A new password will then be emailed to you. 

=Getting a new PIN number=

If you cannot generate PIN numbers, you will need to get another QR code to scan into an authenticator. To do this, you will need to contact your System Administrator, who can generate a new QR code for you by following these steps: 

#Log into Cura as admin and go to the '''[[users|users]]''' page
#Select the user in question then click the "Reset secret" button at the top-right of the page
#Now log out and have the user log in using their username and password. They will be given a new QR code to scan 

=Allowing users to login using SIMS username and password=

Users will only be able to login using their SIMS accounts if they have had accounts imported in Cura, and if the service controller has been configured correctly. 

If staff are not able to login using their SIMS details then you should first check that they appear on the '''[[users]]''' page. 

If the staff member(s) do appear on the login page, then you should check the '''[[Installation & version updates#Optional MIS details|installation notes]]'''. 

=Users do not know their login details=

Users may be able to login using their SIMS credentials. If this is not possible, see the question above. 

If users are not using SIMS credentials, then they will need to use the email address attached to their Cura account. This can be seen on the '''[[users]]''' page which is only visible when logged in as admin. 

If the users do not know their password, then see the '''[[logging in]]''' page for instructions. 

=Users with PINS could login previously, but now always see a message about incorrect PINs=

Your server's time may have misaligned with the 'real' time. Log on to the server that is hosting Cura and go to this webpage: 
[http://www.timeanddate.com/worldclock/uk/london] 

If the server's time is different to the time on that webpage '''by more than 30 seconds''' then the server's time is wrong. If the server handles its own time then you can simply update the time on the server. If the time is provided to the server by another machine using an NTP protocol, then you will need to update the time on that machine, which will in turn update the server. 

=Editing or deleting the admin account=

If you need to amend the details of the admin account or delete it (perhaps because the member of staff using the account has left school, or has lost their phone and needs a new QR code) then you will need to delete and recreate the admin account. To do this, you must log on to the server on which Cura is installed. 

Once logged onto the server, go to the Cura folder and edit the web.config file. Look for a setting called "'''mode'''": 

<setting name="mode" serializeAs="String">
<value>'''normal'''</value>
</setting>

 The value of the "mode" setting needs to be changed to "'''deleteadmin'''". 

<setting name="mode" serializeAs="String">
<value>'''deleteadmin'''</value>
</setting>

 Then the next time any user visits the Cura page, the admin account will be deleted. On screen a message will displayed to confirm this: '''The user Admin has been deleted from the memberships database. Admin accounts deleted: 1.''' 

 Once this is done, you should change the value back to "'''normal'''" and recreate the '''[[admin account#Creating an admin account|admin account]]'''. '''Note that while the value is set to "deleteadmin", users will not be able to log in to Cura.''' 

=Does the data in Cura write back to SIMS?=

Cura '''does not''' write back to SIMS. Cura uses its own separate database entirely. This is mostly for security, but there are also no fields in SIMS to hold the data from Cura. 

[[Category:Usage]]
[[Category:Configuration]]
[[Category:Technical]]

File:Dontknowpassword.jpg

2021-08-13T12:22:19Z

Mannysingh: Mannysingh uploaded a new version of File:Dontknowpassword.jpg

FAQs

2021-08-13T12:20:31Z

Mannysingh:

__FORCETOC__
<div style="">
=Change password=

If you have forgotten your password to Cura, you will need to click the "'''Forgotten password?'''" link at the bottom of the login page. 
[[Image:Dontknowpasswordlink.jpg|250px]] 

Enter your email address and click the "'''Password recovery'''" button. 

[[Image:Dontknowpassword.jpg|250px]] 

This will send an email to your email address. In the email, there will be a link that you should click. This will open another copy of Cura - you can close this new page immediately. A new password will then be emailed to you. 

=Getting a new PIN number=

If you cannot generate PIN numbers, you will need to get another QR code to scan into an authenticator. To do this, you will need to contact your System Administrator, who can generate a new QR code for you by following these steps: 

#Log into Cura as admin and go to the '''[[users|users]]''' page
#Select the user in question then click the "Reset secret" button at the top-right of the page
#Now log out and have the user log in using their username and password. They will be given a new QR code to scan 

=Allowing users to login using SIMS username and password=

Users will only be able to login using their SIMS accounts if they have had accounts imported in Cura, and if the service controller has been configured correctly. 

If staff are not able to login using their SIMS details then you should first check that they appear on the '''[[users]]''' page. 

If the staff member(s) do appear on the login page, then you should check the '''[[Installation & version updates#Optional MIS details|installation notes]]'''. 

=Users do not know their login details=

Users may be able to login using their SIMS credentials. If this is not possible, see the question above. 

If users are not using SIMS credentials, then they will need to use the email address attached to their Cura account. This can be seen on the '''[[users]]''' page which is only visible when logged in as admin. 

If the users do not know their password, then see the '''[[logging in]]''' page for instructions. 

=Users with PINS could login previously, but now always see a message about incorrect PINs=

Your server's time may have misaligned with the 'real' time. Log on to the server that is hosting Cura and go to this webpage: 
[http://www.timeanddate.com/worldclock/uk/london] 

If the server's time is different to the time on that webpage '''by more than 30 seconds''' then the server's time is wrong. If the server handles its own time then you can simply update the time on the server. If the time is provided to the server by another machine using an NTP protocol, then you will need to update the time on that machine, which will in turn update the server. 

=Editing or deleting the admin account=

If you need to amend the details of the admin account or delete it (perhaps because the member of staff using the account has left school, or has lost their phone and needs a new QR code) then you will need to delete and recreate the admin account. To do this, you must log on to the server on which Cura is installed. 

Once logged onto the server, go to the Cura folder and edit the web.config file. Look for a setting called "'''mode'''": 

<setting name="mode" serializeAs="String">
<value>'''normal'''</value>
</setting>

 The value of the "mode" setting needs to be changed to "'''deleteadmin'''". 

<setting name="mode" serializeAs="String">
<value>'''deleteadmin'''</value>
</setting>

 Then the next time any user visits the Cura page, the admin account will be deleted. On screen a message will displayed to confirm this: '''The user Admin has been deleted from the memberships database. Admin accounts deleted: 1.''' 

 Once this is done, you should change the value back to "'''normal'''" and recreate the '''[[admin account#Creating an admin account|admin account]]'''. '''Note that while the value is set to "deleteadmin", users will not be able to log in to Cura.''' 

=Does the data in Cura write back to SIMS?=

Cura '''does not''' write back to SIMS. Cura uses its own separate database entirely. This is mostly for security, but there are also no fields in SIMS to hold the data from Cura. 

[[Category:Usage]]
[[Category:Configuration]]
[[Category:Technical]]

File:Dontknowpasswordlink.jpg

2021-08-13T12:19:10Z

Mannysingh: Mannysingh uploaded a new version of File:Dontknowpasswordlink.jpg

File:Import.jpg

2021-08-13T12:15:10Z

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File:Curabutton.jpg

2021-08-13T11:11:08Z

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File:Simpleuiscreen.jpg

2021-08-13T11:09:44Z

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File:Homepagescreen.jpg

2021-08-13T11:06:57Z

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